Pepsi (pepsi.com) has a 1.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Customers frequently complained that the new recipe tastes awful, featuring an unpleasant chemical flavor and excessive artificial sweeteners instead of real sugar. Consumers also noted that the beverages frequently arrive flat, stale, or severely watered down, completely ruining the refreshing drinking experience.
Some reviewers were happy with the product previously, stating that it used to taste wonderful and satisfying. People mentioned enjoying the beverage as an occasional treat in the past before unwelcome recipe modifications reached the market. Others explained that they had been loyal supporters for decades before ultimately choosing alternative drinks.
Auto-generated from all reviews of this business. For reference only.
Pepsi is engaged in a worldwide elimination of Orangina - it owns the US license but stopped selling it. Orangina is disappearing also from the stores in Europe, being replaced by Fanta, a product that, unlike Orangina, is entirely artificial. This is a typical huge company selfish interest crushing what is better for the customer, or at least annihilating customers' choices. I find this conduct to be sinister and cruel. I for one, will never buy their products, even if stuck in the middle of the desert with nothing else to drink. Now what one finds on the shelfs even in Europe is ONLY Fanta. Orangina is extinct. Pepsi is trying to compensate for its failure to compete with Coca Cola by leaving the buyer no choice but Fanta. As it will find out, coercion does not produce popularity but, deservedly, resistance and resentment.
A once great tasting drink now sadly gone downhill like so many well known brands have. Honestly....its tasting more like a bottle of cough syrup now than a bottle of a sugary quencher of thirst. Sad to see this happening to so many 'once great' products, but this is the world that we live in now. Sugar content dramatically lowered now and I understand why, but now replaced by garbage ingredients and the result being a very poor quality end product desperately clinging on to its well known brand name. To the marketeers and producers, it's fine relying on the brand name providing that what is being supplied is still of reasonable quality. Consumers are not stupid, they know when a product has rapidly gone downhill in taste, I wont be buying another bottle thats for sure. Very poor excuse for a once reputable product.
Just bought a 24pk of Pepsi Max and had to throw it out, the "NEW RECIPE" left a disgusting aftertaste in my mouth and I for one will not be buying it again. People buy Pepsi/Pepsi max for the unique taste and that's been taken away. Shameful!!!
Been Watered Down?!?!!! There's no bite. No rich Pepsi syrup. It tastes crappy very much like Coke! You can't make soda healthy! People don't buy it for that resason! I'll find another sweet and syrupy soda for when I want to have something not good for me! I've always loved Pepsi, so I'll check in a few months to see if you have fixed this huge mistake you've made!
Anyone else have issues opening the mini 7.5 oz twelve pack can self feeding dispensing end. I have yet to open one without putting some tape to hold it together. All other brands that I have purchased ( no problem). Other then that product is great.
Awful sucrose taste in AN ORIGINAL PEPSI CAN.
Tried to complain to PEPSI online but their process is conniving and make it impossible to submit a complaint because by the time you type why you've contacted them, when you go yo take photos of proof of purchase, your typing previously disappeared.
Bought 24 cans case from Iceland, opened 1 can and the taste was like a diet version, opened 3 more cans and all the same. Now this is ORIGINAL PEPSI I bought. Waste of money and no recourse to do anything about it.
With all the drinking water on this planet now contaminated with micro plastics. I contacted Pepsi and asked them if they were filtering out the micro plastics out of the water they are using in there beverages. There response was as expected a bunch of corporate BS. The answer is no they are not! So it should be clear this company as well as most other beverage companies are not looking out for their customers best interest. I filter my drinking water with the Zero water filter which removes 99% of micro plastics. And these companies could be doing the same if they truly cared about their customers. Simply put GREED in capital letters!!!!
I am CONSTANTLY getting sodas that are flat. I have called and complained, I have sent emails and they always say the same crap. Oh no. We are sorry. Here's some coupons THAT NEVER SHOW! You guys JACK UP the $ of your sodas like youre going out of business AND YOURE LYING about the Soda Shop Pepsi, claiming its the same as the Original Real Sugar Pepsi in the blue cans.
I also find it HILARIOUS that in the states that have had no soda on SNAP card rules, your sodas are SUPER CHEAP! 🤣
Go Big Money 🤢
Absolutely disappointed Pepsi have gone down the sweetener route, Pepsi was always the strong winner for fizzy pop followed closely by Dr Pepper, absolutely ruins my Rum when used as a mixer too, the taste of sweeteners is awful. I for one won't ever buy Pepsi again... Why do we have to suffer just because a few fat people can't control their consumption!!
I've just been to get my lunch and pick up a bottle of Coke, and noticed that the sugar content in Pepsi has now been reduced even more. If you hated the taste at 17% (and I do), you are obviously gonna love the taste at 13%. What were they thinking???!!! It probably won't be long before it has no sugar at all. Will never buy another can, unless it's one of those US special editions where they boast that it's now got real sugar in it!
OK, the sucralose in the Pepsi tastes disgusting. There's a bitter chemical taste. Sucralose doesn't belong in colas and the blend does not sync well compared to fruit juices. Bring back the real sugar. I don't care how "bad" it or what activists want. I like having it as a treat occasionally not as a daily binge.
I just saw an advert for Pepsi on a popular social network site. Unfortunately, no amount of advertising will help Pepsi now. They have sold out and put artificial sweeteners in their drink - not just the diet versions but all versions.
It is very disappointing when I go to a pub or restaurant and all they have is Pepsi. What's worse is I ask for 'coke' and out comes this this inferior stuff. I don't often leave a drink but when this appears in my glass, it stays there.
Same when I get a meal deal from somewhere and they only offer Pepsi. I get water instead.
Avoid Pepsi.
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