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Food, Beverages & Tobacco

Pepsi

101 reviews

1.7101 reviews
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About Pepsi

Data updated
Website
pepsi.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
0% (0/83)
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Is Pepsi legit?

Pepsi (pepsi.com) has a 1.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Customers frequently complained that the new recipe tastes awful, featuring an unpleasant chemical flavor and excessive artificial sweeteners instead of real sugar. Consumers also noted that the beverages frequently arrive flat, stale, or severely watered down, completely ruining the refreshing drinking experience. Some reviewers were happy with the product previously, stating that it used to taste wonderful and satisfying. People mentioned enjoying the beverage as an occasional treat in the past before unwelcome recipe modifications reached the market. Others explained that they had been loyal supporters for decades before ultimately choosing alternative drinks.

Auto-generated from all reviews of this business. For reference only.

What people say

I’ve literally had Pepsi for years, but not anymore

I’ve literally had Pepsi for years, but the sweeteners they now use make it taste like a low budget and low quality flat tasting cola. I get that you’re trying to make a healthier product, but after decades of drinking and preferring Pepsi, now if I had the choice between the new Pepsi or Coca Cola, I would pick Coca Cola every time, unless some old Pepsi is laying around somewhere. Please consider reversing this like Coca Cola did when they misjudged their market or are you more interested in cutting margins than making a great product these days? You guys used to stand for something, where has that Pepsi gone.

I used to love Pepsi have drank it for…

I used to love Pepsi have drank it for years it tastes nowhere like it used to back in the 80’s when it came in the 8 pack bottles was the best and through the years but now you have to drink it fast or it goes flat.. it has no fizz anymore so disappointed please bring the good stuff back.. is it a money thing or is it just added garbage to affect the lives of people?? Added chemicals or what have you? This world has changed so much 😭

Pepsi has added cheap artificial…

Pepsi has added cheap artificial sweetners to their standard drinks from Pepsi cola, mountain dew and sunkist. Tastes like chemicals now, like all diet type soft drinks. Any sweetner in the 900 range is a friggin poisonous chemical and should not be used in any way for food. I only have maybe 2 Pepsi's a week but they have lost a lifelong client as i hate coke, so no more soft drinks maybe only the local Bundaberg brewery's drinks. Bad move pepsi! You will lose out on this.

What happened?

What happened?! Haven't had a Pepsi in a few years but grabbed a bottle recently and it tastes like cheap supermarket diet cola! Thought it was a bad bottle so bought a different size offering and nope, still nasty chemical laden crap water. Why have you added in sweeteners? Its going to be Coca Cola all the time now and I always preffered Pepsi. Sad.

You will work super long hours & be miserable

You will work super long hours , receive no lunches and no breaks . You can complain about the work load and they will send help that will complain about helping you. If managers at other stores verbally attack you NOTHING will be done. Merchants will make jokes knowing they ordered you nonsense . You’ll be promised work life balance but once you sign on you’re giving that up along with being able to eat. Others will lack in stores but you’ll be criticized . They’ll tell you to work over their mistakes & they won’t be held accountable . This job is something I wouldn’t want my worst enemy to work, If I could put 0 stars I would. If you’re a person of color i definitely wouldn’t recommend this as they will give your uniform to other people after telling you they’re delivering everyone else’s , yours will mysteriously disappear . This Job is the worst job I’ve ever worked ,multiple have had emotional break downs and they CANT keep people . I’m talking about midland Texas location . Wouldn’t recommend. People hygiene is horrible bc they don’t have time to shower or brush their teeth .

This place is highly unprofessional

This place is highly unprofessional. They make you work with out giving you a lunch. They don’t care about what’s going on in your personal life just as long as you make it there . They’ll allow the head bosses to belittle you. Not only is it the long hours but the emptiness behind them. You complete task after task and they are still not satisfied with your work. This job chips away your sense of self. And the worst part is everyone else there feels the same way. People can’t even take care of their hygiene there. Please don’t waste your time or youth at this job .

Terrible place to work for

Terrible place to work for! They discriminate against African Americans! It’s not fair, work u like a race horse, give u extra while the rest do whatever! I would give them no stars if it would let me!! Will be getting on tik tok! They r not professional!! Hygiene’s are not up to par!!

If I could give a Zero I would

If I could give a Zero I would! This company came into our small business and promised the world. Items were delivered, but never installed due to a uneducated installation team. The items were returned 4 months ago and I still cannot get our money back. Coke came in 2 day s later, did everything that needed done and continues to service us. The local guys blame the national guys and nobody answers a call or an email.

Pepsi ruined a 32 year customer relationship

Saw on Google that Pepsi had started removing a good bit of sugar from regular soda & replacing it with the diet substitute. It is a known fact that the diet substitutes cause cancer. I'm not saying that sugar is healthy for you either but that's why there is regular & diet soda for the customers preference but when you start screwing with the one preference, it's gonna piss a lot of people off. I called the customer service number to confirm whether this was true or not. After calling it was confirmed that this was accurate. I told them I have been a customer of Pepsi for 32 years & this is the biggest FU to the customers & a lot of customers are severely pissed off about it by what I read on Google. By the looks of it, the only Pepsi with definitive regular ingredients is the Pepsi that says made with real sugar. I went to Walmart to get some only they didn't have any. I shouldn't have to chase down a soda that has real authentic ingredients so I made the decision to end my 32 year relationship with Pepsi & switch to Coca Cola. Pepsi has royally made a huge mistake & they are gonna lose even more customers if they don't wake up.

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