Pepsi (pepsi.com) has a 1.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Customers frequently complained that the new recipe tastes awful, featuring an unpleasant chemical flavor and excessive artificial sweeteners instead of real sugar. Consumers also noted that the beverages frequently arrive flat, stale, or severely watered down, completely ruining the refreshing drinking experience.
Some reviewers were happy with the product previously, stating that it used to taste wonderful and satisfying. People mentioned enjoying the beverage as an occasional treat in the past before unwelcome recipe modifications reached the market. Others explained that they had been loyal supporters for decades before ultimately choosing alternative drinks.
Auto-generated from all reviews of this business. For reference only.
Used to be my favorite drink until they removed the natural sugars a couple of years ago went back over to Coca-Cola have recently tried Pepsi again no wonder why they are losing money they are still using the same sweetness that leave a terrible aftertaste in the mouth. They haven't learned their lesson that Coca-Cola try to do this a few years ago with the [new taste] . It didn't work for them.
What makes them think that they can do it is just pure ignorance sack the whole management team their bloody useless.
To be honest I love Pepsi the drink, but their prize giveaway on the Diet cans to win footballs etc is a complete scam.
Won a football and Never received anything, no one to contact, sounds like the Private Jet Giveaway all over again.
:-(
I bought the new Pepsi product. I would like to review your new Dr Pepper blackberry sugar free. I find the product has to much sweetener. No one in my family could drink it as to sweet. I fine it a complete failure. Not a keeper.
Hoped for better given the price, but was let down at nearly every step. Customer support was slow to respond and didn't really resolve my issue. I was left waiting without any explanation for the delay. Delivery took much longer than the estimate on the site, with no real update along the way. Overall a disappointing experience — I probably won't be ordering again.
Not the stores fault, cause case said different date, but over half the cans expired in march 2026. Others said March 2027. Tasted awful. Wheres quality control anymore!
Horrible company to work for dogs get treated better than their merchandisers these sales reps don’t care about their workers or the fact that these workers are people with lives outside of work I would NEVER recommend working for Pepsi horrible people and horrible company if your not getting disrespected by your sales rep your getting disrespect from the stores you have to work at not worth it worst company I’ve ever seen
Oh well here is yet another box of 23 cans to throw away, i used to love Pepsi, but now it tastes awful, i can not drink more that a quarter of the can, so for me it's back to Coka Cola.
Iam writing this review and would like others to provide their experience. In Fortworth Texas I purchased 5 12pk Pepsi soft drinks at Kroger grocery store, there was a sale buy 2 get 3 12pks free. Upon drinking these Pepsi products we were disappointed to find them utterly stale and flat. Any others that noticed this problem?
Pepsi have now changed their "full sugar" version of their product to have half as much sugar... since then it tastes awful. Not to mention it is seriously misleading for anyone with Type 1 diabetes trying to escape a case of "hypoglycemia". They should be forced to display the sneaky ingredients on the product. It is a very deceptive business practice. I hope they go bust. Cheeky pricks
I keep getting cans unopened are dented and they are flat taste . I have found this in the two last 24 packs I have received. Pepsi is my drink I’ve been drinking it for over thirty Years. It’s basically all I drink. I am saddened to see this happening. What’s going on what’s changed?
The Pepsi tastes pretty good but when I bought a box of it the last can had almost no soda inside of it! I think that they should pay more attention to what they're doing in their factories. 😤
We were faithful customers at our restaurant in Bellevue, WA, which we closed on December 22, 2025. Since then we have called Pepsi 800-963-2424 every week to have our deposit for the CO2 cylinders returned to us. We have spent hours every time waiting for an answer, it is not the deposit amount of 9 cylinders anymore, it is the point that they make- to ignore their customers.
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