For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Education & Training

University of Phoenix

ClaimedCollecting reviews

203 reviews

4.1203 reviews
Write a review

About University of Phoenix

Data updated
Website
phoenix.edu
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
97% (34/35)
Do you own University of Phoenix? Claim this profile for free and start replying to reviews.

About this business

Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html

Written by the business, not verified by us.

Is University of Phoenix legit?

University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey. Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.

Auto-generated from all reviews of this business. For reference only.

What people say

B
BrittUnited States · 3 reviews · Verified · Experienced 2025-11-01 ·

When I entered this phase of my life I…

When I entered this phase of my life I was terrified. Everyone from enrollment and academic counselors, to faculty, financing, and beyond had my back the entire time and helped me settle right in. Every professor challenged and supported me in so many ways. I really can't say enough good things about the teachers; they are easy to reach, extremely knowledgeable and approachable. I felt supported throughout the entire process. Oh, and getting to graduate in Vegas wasn't so shabby either LOL.

S
SEAN DUCHESNEAUUnited States · 1 review · Verified · Experienced 2026-02-11 ·

University of Phoenix

The approach to scheduling is great albeit not without its drawbacks. A scheduled break in my classes for 2 weeks due to availability resulted in my status being changed to unofficial withdrawal. This was solved with a quick phone call. The only other gripe that I would have is the disbursements being for each class instead of one lump sum per "semester." Other than those two things everything is great!

Reply from University of Phoenix2026-02-12

Hi Sean, thank you for your review. Glad to hear the scheduling is working well overall, and that the status issue was resolved quickly. Your input is appreciated and helps improve the experience. -Allie, Community Manager

J
JULIA ELVAUnited States · 1 review · Verified · Experienced 2026-01-29 ·

I did not make it alone

I did not make it alone; It took the entire University of Phoenix’s Team. So many factors played a huge role in helping me finish I say Thank you to everyone! We did it! The encouragement on the student page The Faculty team; enrolment, advisors. Support departments; The course/subject content; how it lessons was organized and aligned; the reading of the text text and zooming in on answers; The leadership of the professor; The students snd their participation The class assignments

Reply from University of Phoenix2026-01-29

Julia, thank you for crediting us towards the support along your journey. You've worked so hard and you've earned it. Congratulations to you! We're wishing you well in your next chapter. -Leann, Community Manager

People also looked at