The program has given me a deeper…
The program has given me a deeper understanding of how I am.
About University of Phoenix
Data updated- Website
- phoenix.edu
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 97% (34/35)
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About this business
Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html
Written by the business, not verified by us.Is University of Phoenix legit?
University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey. Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.
Auto-generated from all reviews of this business. For reference only.What people say
Alfredo MarreroUnited States · 2 reviews · Verified · Experienced 2026-04-15 ·
My experience with University of…
My experience with University of Phoenix has been extremely positive. I recently completed my MBA, and the program provided a strong balance of academic rigor and real-world application. The coursework was structured in a way that allowed me to immediately apply concepts to my professional role, particularly in areas like strategic planning, financial analysis, and organizational performance. What stood out most was the flexibility of the program. As a working professional, being able to manage my schedule while still maintaining high academic standards was critical. The online platform was intuitive, and the expectations were clear and consistent across courses. Additionally, the instructors brought practical industry experience into the classroom, which made discussions more meaningful and relevant. Feedback was timely and constructive, helping me continuously improve my work. Overall, the program helped strengthen both my technical and strategic skill sets, and I feel better prepared for the next step in my career. I would recommend University of Phoenix to professionals looking for a flexible, career-focused graduate education.
The whole process of starting at UoP…
The whole process of starting at UoP all the way to being in my courses has been amazing. Everyone is helpful and easy to connect with
Donna BrosmanUnited States · 1 review · Experienced 2026-04-13 ·
They Steal Ed Funds
If I could give negative stars, I would. I had an issue with my financial aid being verified after classes were paid for and finished. My ID had expired and they needed a new copy. I loaded to their website, but they had a technical error and it didn't load on their end. We got it figured out. That was in September 2025. I was attending my last class and they refused to release funds. I have called at least 15 times to see the status with no avail. To this date they still have not released the funds. I graduated in October. I received a notice a week ago that I owe back almost 8 thousand dollars because of something with a tax filing thing that was never discussed. Today I received notice they are moving my outstanding balance to collections. Where is my financial aid and my loan money that was accepted and I have proof of from FAFSA? Go anywhere else.
Reply from University of Phoenix2026-04-13
Hi Donna, we're concerned by your comments and want to learn more. Our team will be following up with you directly. In the meantime, if you'd like to share any additional details, please send us an email to [email protected]. Thank you. -Gen, Community Manager
It's been a very time manageable and…
It's been a very time manageable and supportive school experience.
Mark SandersUnited States · 5 reviews · Experienced 2026-03-30 ·
One is too much!!!!!
One is too much!!!!! I did not even enrol. Some hustle telmarkeer does not KNOW how to express himself. It's this cost time 3, BS. Overpriced!!!!!! I can smell crap a mile away. Run, don't walk'
Reply from University of Phoenix2026-04-01
Hi Mark, we're concerned by your comments and want to learn more. We've followed up with our team to reach out directly. If you'd like to share any additional details, please send us an email to [email protected]. Thank you. -Leann, Community Manager
Had the best time
Had the best time. Was convenient.
I was blessed at the University of…
I was blessed at the University of Phoenix I wish for everybody to be blessed, as well. And give their best to grow the chances for business and professional life! I am very happy.
I enjoyed the different instructorsAwesomeness and…
I enjoyed the different instructors and teachers that had great experiences in the learning and teaching the courses.
everyone from the university of…
everyone from the university of phoenix is extremely helpful. they call daily asking if i have any questions .i didnt quite know how to navigate the blackboard the instructor reached out to me before i could even ask for help.I made the right choice when i picked the university of phoenix
Excellent!
Deborah SchroaderUnited States · 2 reviews · Verified · Experienced 2026-03-24 ·
My professor was amazing and very…
My professor was amazing and very helpful.
Allen GroganUnited States · 1 review · Verified · Experienced 2026-02-08 ·
I think there should be more teaching…
I think there should be more teaching more virtual between professor and students
Reply from University of Phoenix2026-03-26
Hi Allen, supporting students is one of our top priorities and we’re always looking for opportunities to enhance the experience. If you’d like to share specific details, please email us at [email protected]. We truly appreciate your feedback. -KayCee, Community Manager
mikki wilkersonUnited States · 2 reviews · Verified · Experienced 2026-03-26 ·
Master's in Eduction - C&I
The University of Phoenix Master of Education in Curriculum and Instruction (C&I) program is a great option for working educators. It offers strong flexibility while still maintaining a meaningful, rigorous learning experience. What stands out most is how practical the program is—everything connects directly to real classroom practice. The focus on data-driven instruction, student engagement, and reflective teaching makes the learning immediately useful. The collaborative discussions also allow you to learn from other educators and gain new perspectives. Overall, it’s a valuable program that supports professional growth and helps educators make a real impact in their classrooms.
The help and guidance I received on…
The help and guidance I received on this long journey.
I did not have a great experience.
It was a terrible experience from the beginning.
Reply from University of Phoenix2026-03-26
Hi Jorge, we’re disappointed to hear this was your experience. We care about supporting our students and would like the opportunity to learn more about what went wrong. If you’re willing, please reach out to us at [email protected]. -KayCee, Community Manager
I’ve had an incredible experience…
I’ve had an incredible experience getting both degrees with this program. The staff Is amazing and I have nothing but great things to say. Thank you guys!!
University of phoenix is unique!
Im just thankful to be in a program that is semi self paced and i am able to do what I love. Get my General Education courses too and reach for my dream career.
Brian from Financial Aid Services…
Brian from Financial Aid Services provided exceptional support during a very stressful situation. He took the time to clearly explain my options, advocated on my behalf, and ultimately helped resolve my account in a way I didn’t think was possible. His professionalism, transparency, and willingness to go the extra mile made all the difference. This is exactly the kind of service that builds trust and loyalty. I’m incredibly grateful for his help.
The professors were supportive
The professors were supportive. Curriculum was easy to follow. And the online access made it easier for me to follow my work and class schedule.
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