Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html
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Is University of Phoenix legit?
University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey.
Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.
Auto-generated from all reviews of this business. For reference only.
I rate a 3 because I wish there was more interaction with classmates and teacher . What i mean by that is no live chats with zoom meetings with the class to go over assignments sometimes im lost and I can assure orhers have been to and waiting for a reply can take a week at times. But other then that its not a bad experience.
Reply from University of Phoenix2026-03-26
Our hope is that everyone enjoys their UOPX experience, and we appreciate you taking the time to leave this feedback. If there are any additional details you'd like to share, please email us at [email protected] with more information.
-KayCee, Community Manager
J
JOSE SILVASUnited States · 1 review · Verified · Experienced 2026-03-25 ·
★★★★★
Passion for enriching students
My experience with UOP was great. My professors presented data and examples that I can use to my day to day operations at work.
They took time to ensure I was grasping concepts and provided positive feedback and ensure that I was coming along good.
Professors were passionate about ensuring the students were up to date and current with tasks and willing to help catch you up if needed.
S
S. C.United States · 1 review · Verified · Experienced 2026-02-10 ·
★★★★★
Always Financial Aid issue and Lost Staff
The Classes and Teachers are great, but the staff are never on the same page, and there’s always an issue with Financial Aid and they just have a that’s you issue attitude, and are poor at communication because to call to ask some questions you have already answered maybe even twice prior! Not about anything that’s going on with you account or if there’s issues!
Reply from University of Phoenix2026-03-26
Supporting students is our top priority and your feedback is important to us. Please provide more details of your experience at [email protected]. -KayCee, Community Manager
Instructors provide no assistance or teaching. They leave random copied and pasted replies under discussion posts that have nothing to do with what you’ve said. Advisors give inconsistent information and usually end up being wrong. There is no support.
Reply from University of Phoenix2026-03-26
Your experience matters to us, and we hear your concerns. We’re here to support you and want to better understand what’s been happening. If you’re open to sharing more details, please email us at [email protected].
-KayCee, Community Manager
University of Phoenix is great because it literally lives up to its mission and statement. A very good learning experience at your own pace, yet still with structure. For the most part, you have excellent instructors who are dedicated to your learning and your success in accomplishing goals, and there are a few instructors who are just horrible, and you have to pray you pass the class because they are not there for your learning; they are only there for a paycheck. The enrollment specialists are awesome, the academic counselors are great with good follow-up, and all of the resources offered are great and useful tools that will help you to succeed. My advice for any student who needs a tutor in math subjects is to reserve an appointment before the class even starts because they will be booked and busy from the start to the end of your class, or seek tutoring from another place. My best advice is to not overlook all of the resources offered to you; it really does help you and is a huge plus for navigating your goals.
Great instructors, helpful, and care about their students being successful.
M
Mario CalabreseUnited States · 1 review · Verified · Experienced 2026-03-25 ·
★★★★★
I would like to have an option to take…
I would like to have an option to take more classes. I think there needs better feedback on the assignments and have the professor explain how you could improve. I would also like feedback when I summit a paper in early and have the chance to polish it up and get a better grade. I would also want to know how to use the writing center for helping with my paper not just explaining the writing format.
Reply from University of Phoenix2026-03-26
Hi Mario, thank you for taking the time to share your feedback. We understand how important it is to have clear guidance and support as you move through your program. Your Academic Counselor can help you explore options for taking additional classes and walk through what may be available to you. You can also connect directly with your instructors for more personalized support throughout your courses.
-KayCee, Community Manager
B
BRIAN THEISSUnited States · 1 review · Verified · Experienced 2026-03-13 ·
★★★★★
The Instructors took time to help me…
The Instructors took time to help me when I had some difficulties with the assignments and answered my messages very quickly. I feel the material in these courses will help me when choosing a future career in IT.
T
T GreyUnited States · 1 review · Experienced 2026-03-18 ·
★★★★★
If you want to just get the credits…
If you want to just get the credits done, this is the place for you. You will get a bs assignments, be forced to do group discussions, and are at the mercy of the professors if you turn anything late that’s not an individual assignment. Most of the graders because professor is a strong word are cool and laid back. Some like for example Jaime Dela Cruz are more anal and will be petty to those he dislikes and will interpret vague rules as he sees fit if slighted. For example he would accept a late individual assignment because policy say he has to ( he will make sure to find anything he can to argumentatively reduce the grade), while on the other hand he will refuse to accept a group discussion late just because it’s not covered by policy since it’s not an individual assignment. A system that allows this kind of grading that’s based on how a professor feels and not just an iron clad rule will sometimes cause turmoil between student and university.
Reply from University of Phoenix2026-03-24
Hi T Grey, thank you for taking the time to share your thoughts. We’d like to better understand your experience and support you with this. Please email us your name and contact information so we can share your feedback with our internal team at [email protected]. Thank you.
-Allie, Community Manager
J
JENNIFER JONESUnited States · 1 review · Verified · Experienced 2026-03-19 ·
★★★★★
The 24/7 support and communication from…
The 24/7 support and communication from faculty. This made going back to school less stressful and just knowing I could reach out for help when I needed.
E
ELIZABETH REYNAGAUnited States · 1 review · Verified · Experienced 2026-03-01 ·
★★★★★
Perfect for working adults
This program was flexible enough for me to be able to achieve my academic goals while working full time and raising 3 daughters, all in travel soccer.
H
Heather BesseyUnited States · 2 reviews · Experienced 2025-09-26 ·
★★★★★
They do not honor their discounts
I highly recommend looking for another school if you plan on using any of their military discounted rates. I was using their military spouse discount to take two classes I needed for my program. When I finished my classes I began to get email after email about not having paid for my classes. I called Phoenix and we settled it over the phone. A month later I continued getting emails, did the same thing and they said yeah, sorry about that you are good now just ignore those emails they are automated. Well now several months later I have a debt collector calling me saying I owe the cost of one of their classes. Just know that this school does NOT honor their discounts.
Reply from University of Phoenix2026-03-18
Hello Heather, we're disappointed to learn about your experience and we'd like to look into this right away. We've followed up with the department to contact you directly. If you'd like to share any additional details with us, please send us an email to [email protected]. Thank you.
-Leann, Community Manager
I love the program-- It challenges me and I can go at my own pace with guidelines and boundaries. It perfect with my role and schedule. It truly is a ideal program for me and Im learning and applying some of the things I have learned.
NRP/543: Management Of Pediatric And Adolescent Populations
Dr. Koenig created an engaging and highly effective learning environment in NRP/543: Management of Pediatric and Adolescent Populations. Prior to this course, the pediatric population felt very intimidating to me. My clinical background has primarily been in adult cardiac care, so pediatric medication dosing, developmental considerations, and communicating with both children and their parents were outside my usual scope and comfort zone.
Dr. Koenig’s teaching style made these complex topics approachable and interesting. He consistently incorporated real clinical scenarios from practice, which helped connect course concepts to real-world pediatric care. This practical approach made the material more meaningful and helped build my confidence in managing pediatric and adolescent patients.
What stood out most was his passion for pediatric medicine and his ability to create an interactive classroom environment. He encouraged discussion, critical thinking, and clinical reasoning, which made the course both enjoyable and highly educational. His enthusiasm for teaching and commitment to student learning were evident throughout the course.
I am incredibly grateful for the knowledge and perspective I gained in this class. Dr. Koenig’s expertise and teaching style helped transform what once felt like an intimidating area of practice into one I feel much more prepared to approach as a future nurse practitioner. This was a truly valuable learning experience.
Tamara Schmalz-GreelingUnited States · 1 review · Experienced 2026-03-12 ·
★★★★★
I am currently taking A &P II
I am currently taking A &P II. I took A &P I from Geneva College, Portage Learning. The experience of Portage Learning was so much memorization, and the tests were essays. I feel like I consistently crammed and didn't retain any of it. With UoP, the classes are fun, interactive, and enjoyable. I feel like I am learning and retaining so much more. I highly recommend the classes; it's a great experience. The labs are videos where you actually interact in a simulated lab. It's really fun!! The discussion questions really teach me a lot about various topics related to anatomy. I have never been excited to attend a class before. I can't wait to come home from work and log on.
I have a saying that I learned a long time ago. "People do not care how much you know. They want to know you care." That is why we succeed here, because they care.
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