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Education & Training

University of Phoenix

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203 reviews

4.1203 reviews
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About University of Phoenix

Data updated
Website
phoenix.edu
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
97% (34/35)
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About this business

Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html

Written by the business, not verified by us.

Is University of Phoenix legit?

University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey. Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.

Auto-generated from all reviews of this business. For reference only.

What people say

Jon JonUnited States · 5 reviews · Experienced 2026-08-11 ·

Way overpriced for an online school

Way overpriced for an online school. The Pell grant should be more than enough to cover everything online, but no they overcharge so u get those federal loans. And they profit and profit. There's cheaper online schools out there that the pell grant more than fully covers. If you want an overpriced school that takes their sweet time when it comes to financial aid, enroll here.

D
DIANE CORNELLUnited States · 1 review · Verified · Experienced 2026-08-03 ·

UOPX was with me 100% of the way in my…

UOPX was with me 100% of the way in my DNP program. Support was always provided when needed. The faculty was knowledgeable and supportive. It was a VERY rigorous program, and I feel an enormous sense of pride and accomplishment having completed it.

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LEKEISHA WASHINGTONUnited States · 1 review · Verified · Experienced 2026-07-01 ·

Flexibility and helpfulness of professors.

My experience was a good one. Classes were very informative and assignment instructions were very detailed.

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WendyUnited States · 2 reviews · Experienced 2026-07-30 ·

THEIR FINANCIAL AID DEPARTMENT DRAGS…

THEIR FINANCIAL AID DEPARTMENT DRAGS THEIR FEET KEEPS CHANGING MY LOAN AMOUNTS WITHOUT CONSULTING ME OR EXPLAINING WHY. THEY WANTED TO HAVE A GRADUATE ON THEIR BOOKS SO THEY ADVISED ME NOT TO CHANGE MY PROGRAM EVEN THOUGH IT TOTALLY SCREWED UP MY FINANCIAL AID. AND THEY TRULY HAVE NO REGARD FOR THEIR STUDENTS AND THEIR FINANCES SINCE THEY ARE A FOR PROFIT SCHOOL. IT'S KINDEGARDEN COLLEGE. IF YOU DO THE WORK YOU WILL PASS BUT THEY WILL HAVE TAKEN YOU FOR ALL YOUR MONEY AND YOU WILL HAVE A WORTHLESS DIPLOMA. THE ONLY THING I LEARNT WAS TO DO MORE RESEARCH NEXT TIME I PICK A SCHOOL.

Reply from University of Phoenix2026-07-31

Hi Wendy, thank you for bringing this to our attention. We would like to help as soon as possible. Please email your contact information to [email protected] so we can share this with the appropriate department. Thank you. -Allie, Community Manager

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SONYA LANGUnited States · 1 review · Verified · Experienced 2026-07-29 ·

I have really really learned so much…

I have really really learned so much and I knew I was in the right program because the knowledge highlighted my strengths! I feel like so many doors have been opened up for me with this degree.

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EUGENIA HAGGINSUnited States · 1 review · Verified · Experienced 2026-07-29 ·

The facility is great the teachers are…

The facility is great the teachers are great the course is the very explanatory

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TYMIA GREENUnited States · 1 review · Verified · Experienced 2026-07-30 ·

I enjoy being a student at the…

I enjoy being a student at the University of Phoenix. I have been with Phoenix since 2009 and actually left in 2019, however the experience wasn’t what I expected.

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TRACEY CASTRONUOVOUnited States · 1 review · Verified · Experienced 2026-07-30 ·

Everyone with the exception of one…

Everyone with the exception of one instructor, we’re so helpful throughout the program.

K
KELLY JOHNSONUnited States · 1 review · Verified · Experienced 2026-07-01 ·

This program fits into my life so well

This program fits into my life so easily. I have tried going back to school several times over the years, this is the only program I’ve been able to stay on track and I’ve actually excelled.

JJ GUnited States · 1 review · Experienced 2026-07-28 ·

From the outset

From the outset, my experience with my enrollment counselor and all staff at the University of Phoenix has been exemplary. The university provides invaluable tools that significantly enhance student success. Currently in my second year, I never anticipated completing my degree, but the support and resources offered by the University of Phoenix have made the process considerably more manageable.

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Maha Tieya美国 · 1 review · Experienced 2026-06-09 ·

My overall experience with University…

My overall experience with University of Phoenix has been very positive. The online platform is easy to navigate, and the course structure makes it manageable to balance schoolwork with a busy schedule. The faculty members are knowledgeable, supportive, and accessible when you need help or clarification on assignments. Overall, it's a solid choice for anyone looking for convenient, flexible higher education options.

Angelica GutierrezUnited States · 1 review · Experienced 2026-01-12 ·

I love UOPX in my opinion it’s the best…

I love UOPX in my opinion it’s the best online school I have ever attended. The course length is perfect an easy to navigate. The material is relevant and discussions help us apply concepts to every day life.

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Andrea AlmarazUnited States · 1 review · Experienced 2026-07-28 ·

This school has been great

This school has been great I’ve had excellent teachers and learned so much. I recommend highly. Online classes great for my busy life. The staff is great always willing to help with all my questions.

Amanda CortezUnited States · 1 review · Experienced 2026-07-28 ·

I love going to college here

I love going to college here. Its taught me so much about myself and the whole program is just so easy to learn and follow.

Wendy HuntUnited States · 1 review · Experienced 2026-07-28 ·

I am two classes away from completing…

I am two classes away from completing my BSM degree here at UoP online. The most valuable part of my journey has been the ability to continue working as a Primary Education Teacher while studying online. I am a wife and a mother of two. Life is busy, but finishing my educational goals fits perfectly into this busy time of life. My mom always reminded me growing up that time will continue on, and what you have to show for it is most important. I am so excited that I only have two classes left and a lifetime of feeling proud that I took the first step towards finishing this lifelong goal.

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Starlet B KissamUnited States · 3 reviews · Experienced 2026-07-28 ·

I really enjoy this college they are…

I really enjoy this college they are really blanced with my busy schedule. And very helpful.

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Gwenlarnique BassettUnited States · 1 review · Verified · Experienced 2026-07-29 ·

I really like this school and yall been…

I really like this school and yall been nothing but good to me and helpful

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Tawanna WatkinsUnited States · 1 review · Verified · Experienced 2026-07-29 ·

Outstanding Experience

The moment I decided to attend University of Phoenix for my Masters of Education everyone I spoke with was extremely professional. I had no issues with anything. I also like they have a way for us to chat with advisors if there is a quick question we need to ask. The entire program had teachers who were outstanding. I will be returning for my Doctorate degree in education.

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JEREMIAH WITTMANUnited States · 1 review · Verified · Experienced 2026-07-29 ·

UOPX has a great work load that can be…

UOPX has a great work load that can be balanced. As a single dad working two jobs I was able to become the first in my family to gain a college degree. All the classes and information is exactly what it needed to be.

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Matthew CrawfordUnited States · 1 review · Verified · Experienced 2026-07-29 ·

Amazing classes

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