Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Written by the business, not verified by us.
Is Pink Lily legit?
Pink Lily (pinklily.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping services and the wonderful variety of cute, trendy clothes available for daily purchase. Many loyal consumers happily note that the ordered products are of fantastic quality, featuring comfortable items that fit true to size and look amazing.
Some reviewers were not happy with occasional sizing inconsistencies, mentioning that certain clothing items felt way too big or unusually small during wear. A few people also noted experiencing very frustrating delivery delays along with receiving garments featuring extremely poor quality or unexpected stitching defects.
Auto-generated from all reviews of this business. For reference only.
Extremely poor quality, cheaply made clothing. Bought a defective item and they would not replace it.
Response: it was a summer item purchased in winter, so yes, outside your return window. But it literally came out of the package and I saw the seam was torn / not sewn properly, it arrived deficive and was never worn!
Reply from Pink Lily2026-07-14
Hi Petra! We're so sorry about your defective item. I do show that we have been in communication with you regarding the defect. It is outside of our policy for defective items as the order is 3+ months old. Please reach back out to us via email to discuss this further.
Please reach back out to us so that we can further assist you.
Takes forever to come. I'm a size six waist, large pants didn't fit. The quality is cheap. This is not quality boutique clothing. The pants are super long. The sweaters are made super cheap. I recently ordered from Cider and their clothes were far superior and truer to size. Everything I ordered would require tailoring. I don't tailor cheap quality clothing. I get they want me to email them, as so I'll take this review down. These stores have pitfalls where consumers can not put up real reviews to expose their cheaply made clothing.
Reply from Pink Lily2026-03-29
Hi Dal! We are so sorry you were not happy with your purchase. Please email us and we will be happy to further assist you.
I've been ordering from Pink Lily for 5 years and I won't ever stop. The quality of the clothes is amazing and the prices are great!
Reply from Pink Lily2026-02-16
Five years is an incredible milestone, and we are so honored to have been part of your wardrobe for so long. We'll keep working hard to make sure those 'amazing' pieces and prices never stop coming your way! Thanks for being such a loyal part of the family.
Love my clothes, on time, great quality and price!
Reply from Pink Lily2026-02-16
Thank you so much for the kind words. We’re thrilled to hear you're loving your new pieces and that everything arrived right on time. Can’t wait to see how you style them!
First time buying from this site. I accidentally reordered two pants and yall reimbursed me immediately which was nice and got all my clothes in a timely manner. Couldn’t ask for more!
Reply from Pink Lily2026-02-12
We’re so glad we could quickly fix that accidental reorder for you—our Customer Care team always aims to make things right as fast as possible. It’s wonderful to hear your clothes arrived on time and that you’re happy with everything!
Pink lily clothes are amazing!! Shipping is fast, packaged beautifully with the cutest clothes! So happy with my purchase! Planning to order again soon!
Reply from Pink Lily2026-02-12
We're thrilled to hear you're loving your new Pink Lily pieces and that they arrived quickly and beautifully packaged. We can't wait to help you find your next favorite outfit soon!
I love everything I receive from this boutique. It’s always super adorable and I get everything on sale so, it’s really affordable.
Reply from Pink Lily2026-02-02
That is so wonderful to hear! We are thrilled that you’re loving your finds and scoring those sweet deals on our adorable pieces. It’s always our goal to keep your closet stylish without breaking the bank!
I’ve been shopping with Pink Lily for about three years and I have never received anything that I wasn’t 100% satisfied. I’m always excited to receive my order, because I know the quality of their products. Who doesn’t love a cute new outfit at a great price!
Reply from Pink Lily2026-02-01
"Hi there! Thank you so much for being part of the Pink Lily family for the last three years! We are absolutely thrilled to hear that you’ve been 100% satisfied with every single order. There is nothing we love more than knowing our customers feel confident and excited when their pink package arrives.
I love Pink Lily! I always get compliments whenever I wear something from them!
Reply from Pink Lily2026-02-01
Thank you so much! We strive to curate pieces that spark joy, and it sounds like your wardrobe is doing just that. Thank you for choosing us to help you look and feel your best.
Amazing clothes and great quality! Gave my wardrobe a refresh
Reply from Pink Lily2026-02-02
We're so happy you're loving the quality of your new pieces! There is nothing quite like a wardrobe refresh to boost your confidence, and we are thrilled we could help you level up your style. Can't wait to see you back for your next find!
This is my favorite boutique store ever!! So glad I found them online.
Reply from Pink Lily2026-01-22
Thank you so much! We are thrilled to be your favorite boutique. It makes our day to know you found us online, and we can't wait to help you find your next favorite piece!
Sizes off on some items. Missed the two week return window due to the holiday bustle so now I’m stuck with them. Hestitant to order again due to sizing issues.
Reply from Pink Lily2026-01-04
Hey Taylor! We are so sorry to hear that. If would would still like to process a return or exchange then please reach out to [email protected].
I love Pink Lily. I’ve been a customer for many years. The best options to choose from! Lovely selections of all kinds.
Reply from Pink Lily2026-01-01
Thank you for being such a loyal customer over the years! We are so happy to hear that you continue to love our selections and variety. We can't wait to keep bringing you new favorites at Pink Lily!