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Beauty & Well-being

Pizazzhair

Claimed

60 reviews

4.560 reviews
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About Pizazzhair

Data updated
Website
pizazzhair.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
71% (5/7)
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Is Pizazzhair legit?

Pizazzhair (pizazzhair.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the hair products are exceptionally soft, full, and very easy to style, holding curls wonderfully throughout the day. Buyers also appreciate the remarkably fast shipping times, attentive communication, and the overall high quality of the items received in their daily orders. Some reviewers were not happy with the customer service, noting unhelpful responses and severe difficulties when trying to get proper refunds or resolve sizing issues. A few people also mentioned that certain items did not match expectations regarding descriptions, pointing out unexpected shedding or texture problems after washing.

Auto-generated from all reviews of this business. For reference only.

What people say

I would not recommend purchasing from…

I would not recommend purchasing from this company. I spent over $100 on this hair, and after a short time it became severely matted and tangled. Despite being advertised as quality hair, it feels like a synthetic blend rather than the human hair I expected. When I contacted customer service, the experience was very disappointing. Instead of trying to resolve the issue, they were argumentative and unwilling to offer a reasonable refund. I ended up paying over $100 for hair that I can no longer wear. Save your money and shop elsewhere. Based on my experience, the quality of the hair and the customer service were both extremely disappointing.

Reply from Pizazzhair2026-07-01

Hello, I am very sorry for the unpleasant experience. Could you please provide your order number or email address? You can contact us at our customer service email address :[email protected],and provide photos of the product; we will do our best to help you resolve this issue.

WORST HAIR EVER!!!HAIR WAS 100%…

WORST HAIR EVER!!!HAIR WAS 100% SYNTHETIC.HAIR MATTED AND SHED HORRIBLY after only 4 days. They harassed me to take dwn my bad review, promised me that they would give me a full refund if i did, and they never did. SCAMMERS. Contacting law enforcement, and bbb

Reply from Pizazzhair2026-06-18

Madam, I am very sorry that you are not satisfied with the wig. Could you please provide your order number? Would you also be able to send us some photos of the hair? If there is indeed a quality issue, we will actively help you resolve the matter.

Do not purchase hair from Pizazz!

The wig itself is beautiful, but absolutely the wrong size. I ordered 18 inches and they sent over hair that was 15 inches long. When I tried to show proof of length, customer service did not help, but made excuses for why it was over 2 inches short. To make matters worse, this hair was advertised as only being available in 18 inches or longer, but they later added a 14 inch and 16 inch option only after I complained my 18 inches was not the correct length. Do not ever buy hair from this company. They are dishonest and hope that you do not catch it. Try LuvMe hair instead!

Reply from Pizazzhair2026-03-20

Hello, ma'am, we are so sorry for your unhappiness. Our wig is a layered wig, so it contains some short hair in it to make the wig look more natural and layered. If you do not like it, we accept returns for a refund or exchange. We will try our best to help you solve this problem.

I order from this company all the time…

I order from this company all the time and I am always satisfied. My hair always comes no later than 7 days which is fast compared to other companies I’ve shopped with. I ordered a Honey Blonde, 18’, straight unit; I turned it in to a side part shoulder length bob 10/10.

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