Staff was very helpful and…
Staff was very helpful and knowledgeable Items were ordered smoothly and delivered quickly Prices were better than most retailers
About Primary Arms
Data updated- Website
- primaryarms.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/2)
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About this business
Get the best deals on parts and accessories for your AR-15 or AK-47. Primary Arms carries over 200 of the most trusted brands with red dot sights, rifle scopes and more.
Written by the business, not verified by us.Is Primary Arms legit?
Primary Arms (primaryarms.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, often sharing how pleased they are. Customers frequently praise the exceptionally fast delivery times, remarkably smooth ordering processes, and highly competitive prices offered across a wide selection of products. People also love the great quality of the items received, noting that their purchases consistently arrive securely packaged and in perfect condition. However, some customers also noted frustrating issues with delayed shipments, missing package items, or products arriving with unexpected cosmetic wear. A few people additionally mentioned that customer service was slow to respond when they attempted to resolve these specific order problems.
Auto-generated from all reviews of this business. For reference only.What people say
Sold me a BLEM RC4 Surefire as new
I am filing this complaint against Primary Arms regarding a disappointing experience involving a SureFire suppressor I purchased for approximately $1,500. Based on the company’s reputation, I expected to receive a new premium product in excellent condition. Instead, the suppressor arrived with noticeable cosmetic wear and markings that were completely inconsistent with what I would expect from a new item at this price point. After discovering the condition of the suppressor, I contacted Primary Arms expecting a prompt and reasonable resolution. Unfortunately, the process was filled with delays, excuses, and a lack of urgency. Rather than taking ownership of the issue and working toward a fair outcome, I felt as though my concerns were minimized despite the significant amount of money involved in the purchase. The most frustrating part of this experience was the resolution offered. After spending approximately $1,500, Primary Arms offered a $100 gift card. In my opinion, this was not an appropriate response to receiving a premium product in damaged condition. It did not adequately address the condition of the item, the inconvenience involved, or the time spent attempting to resolve the matter. Customers trust retailers to deliver products as advertised and to stand behind those products when problems arise. In this case, I believe Primary Arms failed to meet those expectations. I am submitting this complaint so the issue is documented and so other consumers can make informed purchasing decisions. Based on my experience, I cannot recommend Primary Arms and hope they take steps to improve both product quality control and customer service.
Excellent selection, best prices
Excellent selection, easy checkout, best prices… it’s my first and last stop 99% of the time. I highly recommend Primary Arms to my friends and family, no joke. They also offer a first responder discount which I sincerely appreciate!
Great product
Great product! Fast shipping fit was perfect.
Smooth transaction and decent shipping
Smooth transaction and decent shipping. Will definitely shop here again.
Easy Purchase
Quick order processing, quick shipment. No complaints!
World class service
World class service! Excellent inventory, pricing and prompt professional shipping.
Fantastic
Fantastic. HTX-1 is great
Very fast shipping and excellent customer service
I'm always reluctant to give anyone a 5 star review, but PA really earns it. Shipping is lightning fast, and the one time I had an issue with USPS, PA's people were helping me resolve it right after I contacted them.
I impressed with their prices and quick…
I impressed with their prices and quick delivery. I look forward to purchasing more items from this facility! The variety of quality brands is what has me intrigued!
Excellent and quick shipment
Excellent and quick shipment. Great price and quality
amazing product
Fast shipping. GREAT PRICE!
Fast shipping. GREAT PRICE! Got the mags I needed just in time for my next shoot. Will definately do business with Primary arms again.
Fast shipping
Fast shipping, great price
Flawless transaction;A+ Repeat customer
Fantastic Transaction
My product arrived quickly, in great shape, and as advertised. I also appreciated the communication on the shipping status.
One of the best part sites to date
Maneuvering the site was very easy, the many different shipping and delivery options are awesome! Prices are some of the best ive seen in a while when it comes to competing with other sites and the products have always arrived in perfect, undamaged condition! 10/10 Would HIGHLY recommend
Great sales and promotions
Great deals and customer service 👍
Excellent
Speedy, professional, and very trustworthy! Will definitely buy from them again.
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