Printful

Coozy SpaceMorocco · 1 review · Experienced 2026-06-29 · Posted 2026-06-29

great

Great, I love it.

Agba CharlesNigeria · 1 review · Experienced 2026-06-17 · Posted 2026-06-29

The interfaces are very OK

The interfaces are very OK, smooth and fast at same time

Thomas OldshieldUnited States · 1 review · Experienced 2026-06-27 · Posted 2026-06-28

Easy to figure out with the support!

Absolutely horrible experience

Absolutely horrible experience. Late delivery, no support reply, and poor print quality I ordered two custom T-shirts from Printful on June 8. The order was marked as shipped on June 12, with an instructed delivery date of June 15–17. When the package had still not arrived by June 17, I contacted support. They replied and told me that if the package had still not arrived by the end of June 22, I should contact them again so they could investigate and provide a solution. I did exactly that on June 23, but I never received any reply. The package eventually arrived on June 25, but as of June 29 I still have not received any answer from Printful, even after following up twice. The delay itself was frustrating, but the worst part was the lack of communication. I had no clear idea where my package was, when it would arrive, or whether anyone was actually looking into it. If I had known the delivery could take this long, and that the support communication would be this poor, I probably would not have ordered. On top of that, the quality of the clothing/print was disappointing and poor. The custom logo print looks low quality and already appears to have tiny peeling/micro-peeling. For a custom product, I expected much better. Overall, this was a bad first experience: inaccurate delivery estimate, slow delivery, no follow-up from support, and poor print quality. I would not recommend Printful based on this order.

Thai DevintThailand · 1 review · Experienced 2026-06-28 · Posted 2026-06-28

easy to use

easy to use, make it easy, best value

Thriller Chiller Book NookUnited States · 1 review · Experienced 2026-06-24 · Posted 2026-06-28

Easy to use interface with my sqaure…

Easy to use interface with my sqaure store. Also offering quality products.

Excellent Coordination

Poor service

Poor service. I placed an order 1 week ago. The order hasn’t moved the production line. No communication, no explanation. Use other print on demand services.

Customer disservice

UPDATE: 29/06 after 2 days, nobody reached out to me, and I still don't have valid discount codes to use. I have just spent (better said wasted) 3 more hours on the chat, which was ended by agent as she didn't have any solution to offer me. Printful, please, leave your complaints/escalation email address in the comments below, so that I can file a formal complaint. ************ I have 3 discount codes that I cannot use because an error message shows saying "Looks like you've used this coupon code already!" Customer services say the my codes should work. The agent said I have to wait for the technical team to fix the issue (waiting times are undefined). I said that I need to place the orders now, so I asked to be issued 3 new codes and to deactivate the faulty ones. The agent says he's neither able to do that nor to transfer my chat to someone who is. I know they can do both things as my faulty codes were issues manually by an agent, and I also know they can indeed transfer the chats as I always am transferred every time an agent cannot help. this is unacceptable. I've been on the chat from 2:26 AM to 4:37 to get nothing but "I understand your frustration but I have limited access on my end"

EASY TO USE AND QUICKLY PULLED TOGETHER

Danny ZwebenUnited States · 1 review · Experienced 2026-06-27 · Posted 2026-06-27

Quality is amazing

Quality is amazing - we make a very fait cut.

Amine HMorocco · 1 review · Experienced 2026-06-26 · Posted 2026-06-27

Good

good experience

Customer service

Customer service. You have not left the human element out personalizing customer service. I am in the process of preparing to launch my Etsy store using Printful as our company's fulfillment center. I've experienced both aspects of your customer service. Although you are using AI, I've had the pleasure of being able to speak with a Human when AI fell short. I respect the fact that you are not hiding behind AI like so many other companies. Therefore, Printful rates 5 stars in my book.

Ella NovachenkoIreland · 1 review · Experienced 2026-06-26 · Posted 2026-06-26

Nice service

Nice service, perfect function, import, templates. Good job.

LegacystartUnited Kingdom · 1 review · Experienced 2026-06-26 · Posted 2026-06-26

Awful awful experience time and time…

Awful awful experience time and time again. Timescales given are never anywhere near, literally if you place an order you’re must adding a month or two on them timescales. Especially if you’re trying to run your own business or you’ll be left refunding a lot of customers when items don’t turn up. You will also pay hundreds more on custom fees as they never cover or complete their paperwork correctly on initial orders - these can be held in customs for weeks/months also. No complaints team, no human factor or care in customer service. You’ll place orders for same nice items but overall be left hundreds of pounds out of pocket and met with a “be patient for your order” attitude weeks and weeks down the line. Avoid so many better PODs out there To the reply below - we have spoke repeatedly reaching out every day for the last 4 working days with no help given told to just continue waiting. It’s now a week past with no delivery after delivery due date - parcel is not even in this country (4th time we’ve experienced this)

Using Printful made using Ebay or Etsy…

Using Printful made using Ebay or Etsy work like a dream. It's so easy to do and works without any problems. Plus the Quality of products from Printful means less problems then most other Print on Demand suppliers.

Millennuim VidzUnited States · 2 reviews · Experienced 2026-06-19 · Posted 2026-06-25

Wouldn't ship customer order because…

Wouldn't ship customer order because our name is not the same but similar to a trademarked name, even though they have shipped before. Customer service is a joke, little to no response. This has led me to better dropshippers with better platforms and prices.

Folded in GraceUnited States · 1 review · Experienced 2026-06-23 · Posted 2026-06-24

Love that my products ship together

Love that my products ship together. Good quality. Slow shipping to VA - 3 out of 3 orders have been late (TX facility to VA), while a shipment to a WV customer shipped out of NC and was on time. Unsure why VA orders are shipping from TX vs NC. I am having an issue with getting a refund when my print design was printed underneath of the hood of a hoodie! I ordered two samples and one of them was correct while the other one was very high and unreadable under the hood. I was told that they have a buffer of an inch. It is obviously an issue and I sent in photos with a tape measure initially showing the major error but it takes a long time to get customer service to respond via email, especially if you have to follow up to an email. I also have another question out to them because all of my products are showing as deactivated for a particular sweatshirt. Responses are very slow if you do it via email. I just haven't been able to set aside time to make some calls, and they are not resolving the issue on the first round.

For years I have provided me with …

For years I have provided me with one great service. Thanks for everything.

Duncan PlattUnited States · 1 review · Experienced 2026-06-23 · Posted 2026-06-23

The goods are high quality

The goods are high quality, but orders are often shipped slowly.