Good price and worth of product
Good price and worth of product. Good customer support.
Electronics & Technology
Write a reviewPRISM Tech Private Limited
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231 reviews
About PRISM Tech Private Limited
Data updated- Website
- prismplus.sg
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 153 reviews
- Replies to negative
- 0% (0/108)
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About this business
PRISM+ entered the Singapore market in 2017 with gaming monitors at premium value. With the confidence and trust of its loyal fans and customers, PRISM+ now offers a myriad of consumer electronics and house appliances that include TVs, Monitors, Air-Conditioners, Sound Systems, and Ceiling Fans. PRISM+ is steadily investing in smart technology within its product offerings, with the goal of developing a functional ecosystem of home appliances and electronics that work hand in hand to create a relaxing living environment.
Written by the business, not verified by us.Is PRISM Tech Private Limited legit?
PRISM Tech Private Limited (prismplus.sg) has a 3.1 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 45% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff who take ample time to explain product features clearly and suggest suitable options for their needs. Many people also highlight the highly efficient delivery and smooth installation process handled by professional technicians who ensure workspaces remain clean. However, some people mentioned frustrating issues regarding unexpected delivery delays, unhelpful responses, and poor communication from customer support representatives when resolving problems. A few other reviewers also noted receiving defective or damaged items, alongside experiencing unexpected technical faults shortly after the initial setup is completed.
Auto-generated from all reviews of this business. For reference only.What people say
Good
The seller is courteous, understand our query.
Prompt updates from the sales and…
Prompt updates from the sales and delivery Team
The delivery process and installation…
The delivery process and installation is fast and hassle free. The washer dryer combo is sleek and color is nice. No noise and function is easy to navigate.
Great Workmanship & Smooth Transition
The process on Prism’s end was executed nicely. Scheduling & site survey was done in advance to avoid any unforeseen lapses. However, home owners need to do their portion as well like clarifying with HDB regrading approval and submission of documents (for 2nd compressor unit). Installation was quite fast. The transition was smooth. Since i had a 2nd compressor unit installed, Prism customer service officer sent me the documents (to be submitted to HDB) the next day. Thank you for the positive experience. 👍👍👍
Everything was good
PRISM+ TV 55" QLED TV
The delivery came in great pqckaging & condition. Installer came according to the stipulated timing. He was very efficient in installing the bracket & TV. Overall,two thumbs up guys!
Bought a 55inch TV for my parents and…
Bought a 55inch TV for my parents and the installer, Mr Ben, is super patient with us, as I wasn’t at my parents’ home, thus he have to communicate with me thru call or msg whenever my parents were confused with the TV usage😅😅 Thank you very much.
Experience buying PRISM TV+
Bought a PRISM TV+. Resolution not as sharp. But could be due to programming. Still value for money given that I bought the lower range TV. TV was delivered by Ben. Appreciate the service. Courteous and responsive. Willing to coordinate with family member as I was not around. Came on time. Was able to set it up quickly, which is most important. Thank you
Responsive
Responsive. Quick delivery and installation.
A cinematic experience
The TV is affordable, the pic quality is sharp with vibrant colours. The acoustics is just awesome too.
Quick & efficient
Bought Prism system 3 aircon and got a…
Bought Prism system 3 aircon and got a Q55’ google smart tv free. Aircon installation was good, very cooling 👍. Tv fixed nicely too. Highly recommend… Thank you so much..
I recently purchased and installed the…
I recently purchased and installed the PRISM+ Smart Lock Bundle. While I initially experienced some challenges with the installation scheduling and a minor issue after installation, I would like to commend the PRISM+ team for their excellent after-sales support and responsiveness. The locks themselves are well-designed, solidly built, and look great on my door. After the installation, I encountered a technical issue that prevented the door from opening from the outside. Given that I was preparing to travel overseas for an extended period, this was understandably stressful. However, the PRISM+ support team responded promptly, took my concerns seriously, and followed up quickly to ensure the issue was resolved. What impressed me most was their commitment to customer satisfaction. Although the installation process did not go as smoothly as expected, the after sales team was professional, attentive, and worked hard to address my concerns. Their fast response and willingness to help turned what could have been a negative experience into a positive one. Overall, I am very satisfied with the product quality and especially with the customer service provided after the sale. Thank you to the PRISM+ support team for their dedication and speedy assistance. I would recommend PRISM+ to anyone looking for a reliable smart lock solution backed by a responsive support team.
I bought this for my adult daughter with special needs.
I bought this for my adult daughter with special needs. She is very satisfied , as it is user friendly ; useful apps ; pro active with Google. Will use it as an assistive technology tool to support her living independently.
Amazing price and service
After visiting 2 stores, we already decided PRISM Monsoon washing machine. Awesome price for the almost the same functions with similar warranty offered by other brands. They were also able to accommodate our delivery schedule. Installation and removal of old machine was hassle free.
From salesperson to customer service…
From salesperson to customer service and delivery. Everything done according to schedule and well.
Excellent Customer Service
The customer service was excellent from start to finish. Even when I had to make a last-minute change to my order due to our site conditions, the team was incredibly accommodating and handled the request with professionalism. Their willingness to go the extra mile made the entire experience smooth and hassle-free, which I truly appreciated.
Drone salesperson to customer service…
Drone salesperson to customer service and delivery team. Everything had done well
The sales person is knowledgeable about…
The sales person is knowledgeable about their product and take time to explain to and suggest the best product.
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