Best customer service used
Best customer service used, fast and efficient. Jewellery is nice and heavy metal
Our founder is an enthusiast of ear stretching culture, embarking on his ear stretching journey in June 2011. At that time, the only available stretching tools in the market were spaced at every 2 millimeters, posing a significant challenge for those seeking to enlarge their ear piercings! Successful stretching often came with bleeding and lengthy recovery periods. To change this situation, he established his own factory and improved the specifications of stretching tools, reducing the increment to every 0.5 millimeters. This innovation made ear stretching safer and faster. After years of relentless promotion, ear stretching became more convenient.About ten years ago, the ear stretching market was characterized by a lack of variety in styles and mediocre quality. As an ear stretching enthusiast, our founder personally designed and wore his creations. From simple acrylic ear plugs to diversified stainless steel ear plugs, we experimented with various materials, including wood, stone, titanium, copper, and even precious metals like gold and silver. We also collaborated with designers from different backgrounds to enrich the market's ear stretching styles. With steadfast commitment and unwavering effort, creativity has deeply ingrained into our DNA. We are dedicated to creating more diverse and rich accessories.
Written by the business, not verified by us.Punkyouth (punkyouth.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, frequently sharing their satisfaction with the entire journey. Consumers frequently praise the stunning, unique jewelry pieces and the remarkably beautiful, high-quality packaging that elevates the entire unboxing experience. Support teams are exceptionally responsive, kind, and extremely helpful when assisting customers with sizing mistakes or arranging quick product replacements. However, some reviewers mentioned that delivery times could occasionally be quite long or experienced noticeable shipping delays with their orders. A few people also reported receiving items with minor defects, loose clasps, or experiencing unfortunate issues with broken pieces upon arrival.
Auto-generated from all reviews of this business. For reference only.Best customer service used, fast and efficient. Jewellery is nice and heavy metal
Fantastic experience with this company. Order arrived quickly. I received the wrong size of ear tunnels due to my own mistake of selecting the wrong size at checkout. When they arrived I noticed my mistake and messaged them about returning the tunnels. They offered me a free size exchange and promptly sent out the correct size to me. Will definitely be ordering from them again! 10/10
I made the mistake of ordering the wrong size tunnels, they replaced them quickly with no issues whatsoever - even though it was my mistake! Fast response times on the Support. Couldn't be happier - love the design and quality. Will definitely be buying again!
Some reviews, admittedly, did make me a little skeptical of ordering initially. But there were some adorable plugs I wanted terribly.. so I chanced it. Ordered before Black Friday on a huge sale! Three sets. Accidentally got too excited while checking out & forgot to adjust the sizing accordingly on one pair. Sent an email. Then a follow-up. No reply. Instagram however..? Huge help! They replied right away. My package was delivered that day unfortunately with the wrong size. They sent me the correct size pair for NO charge & insisted I keep the pair I ordered by mistake. Shipping did take a hot moment but it’s the holidays & PY isn’t directly delivering so I can’t complain. Highly highly recommend.<3 Thank you so much Punk Youth!
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