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Shopping & Fashion

Punkyouth

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104 reviews

4.7104 reviews
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About Punkyouth

Data updated
Website
punkyouth.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
100% (6/6)
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About this business

Our founder is an enthusiast of ear stretching culture, embarking on his ear stretching journey in June 2011. At that time, the only available stretching tools in the market were spaced at every 2 millimeters, posing a significant challenge for those seeking to enlarge their ear piercings! Successful stretching often came with bleeding and lengthy recovery periods. To change this situation, he established his own factory and improved the specifications of stretching tools, reducing the increment to every 0.5 millimeters. This innovation made ear stretching safer and faster. After years of relentless promotion, ear stretching became more convenient.About ten years ago, the ear stretching market was characterized by a lack of variety in styles and mediocre quality. As an ear stretching enthusiast, our founder personally designed and wore his creations. From simple acrylic ear plugs to diversified stainless steel ear plugs, we experimented with various materials, including wood, stone, titanium, copper, and even precious metals like gold and silver. We also collaborated with designers from different backgrounds to enrich the market's ear stretching styles. With steadfast commitment and unwavering effort, creativity has deeply ingrained into our DNA. We are dedicated to creating more diverse and rich accessories.

Written by the business, not verified by us.

Is Punkyouth legit?

Punkyouth (punkyouth.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, frequently sharing their satisfaction with the entire journey. Consumers frequently praise the stunning, unique jewelry pieces and the remarkably beautiful, high-quality packaging that elevates the entire unboxing experience. Support teams are exceptionally responsive, kind, and extremely helpful when assisting customers with sizing mistakes or arranging quick product replacements. However, some reviewers mentioned that delivery times could occasionally be quite long or experienced noticeable shipping delays with their orders. A few people also reported receiving items with minor defects, loose clasps, or experiencing unfortunate issues with broken pieces upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

Dropshipping warehouse

So this is basically a dropshipping company. The products came from some warehouse from Estonia in black bag with no information from the sender Punkyouth, just YANWEN. The jewellery was poor quality (clasps didn't hold, the gold colour was off) and I had to open a dispute in Klarna for refund. They basically tried to pressure me to close the dispute before "they could proceed with the refund". They weren't willing to continue the refund before I close the dispute (what I wouldn't do), so I had to contact directly to Klarna for the problems. Punkyouth sent me many e-mails trying to convince me to close the dispute "We simply don't want too many disputes on our accounts, as this is detrimental to our business." VERY UNPROFESSIONAL. After Klarna came in and helped they gave me a full refund and didn't want the jewellery back, so this confirmes my suspiscion that the jewellery can't be good quality/worth the price (almost 60€). Don't waste your money in this.

Reply from Punkyouth2026-06-15

Dear Nora, thank you for sharing your feedback and experience. We place great importance on product quality and customer satisfaction, so we are truly sorry for the issues you encountered. We would like to clarify that we are not a dropshipping company; instead, we are dedicated to designing and manufacturing exceptional products ourselves. We offer free replacements or refunds for any products that arrive with quality issues. As our items are body piercing products, we do not resell returned goods for hygiene and safety reasons; therefore, there is no need to return the original item to us. We are also pleased that you successfully received a full refund via Klarna. We asked you to close the Klarna dispute before processing the refund because the system automatically blocks refunds for active disputes, causing the transaction to fail. Please rest assured that we had no intention of withholding your refund—as a matter of business integrity, we would never do such a thing. We apologize for any inconvenience this process may have caused you. Finally, we apologize once again for the negative experience you had with this purchase. We would be deeply grateful if you could accept our sincere apologies. We hope you find products that better meet your expectations in the future and enjoy a pleasant shopping experience. Thank you again for sharing your feedback, and we wish you all the best.

Unique jewelry with great customer service

This shop has the most lovely jewelry! Perfect for the stompy goth in you, they have a lot of spikier, more industrial motifs, but their offerings do range to the more romantic side as well. They seem to have new collections all the time, and they offer great deals, as well. I've ordered from them several times. Everything arrives well packaged and with pretty quick shipping in a sturdy black jewelry box stamped with their brand. On the one occasion I've had a problem with one of the hoop earrings not clicking closed, I wrote to them and they got back to me in less than 12 hours with video instructions for a solution that worked like a charm. I'll definitely keep ordering from Punk Youth, and I'd recommend this shop to anyone looking for unique, attractive, well-made jewelry.

I absolutely love unique and…

I absolutely love unique and eye-catching jewelry, and Punkyouth never disappoints! Unfortunately, while unpacking my order, one of the earrings slipped from my hand and a stone broke. I contacted customer support, and I was amazed by their response. In less than 24 hours, they got back to me and immediately arranged for a replacement to be sent. This level of customer service is rare these days and truly deserves recognition. The team was friendly, helpful, and incredibly efficient. Thank you so much for your outstanding support, and please keep up the fantastic work! A very happy customer ❤️

Very understanding and helpful custumer service

I had an issue with an earrings clasp, they were very understanding of my problem and helped me by sending another pair of earrings! I am very satisfied with the seriousity and implication of the customer service and will surely come back to their products!

Fast, Friendly, and Effective Support

I am extremely satisfied with the customer service. The helpfulness and friendliness of the team truly impressed me. For my issue, I received a prompt and clear solution, including a video that showed step by step how I could fix the problem myself. I particularly appreciated that there was no need for complicated returns or any unnecessary hassle. Instead, I was helped quickly, professionally, and with a genuine focus on customer satisfaction. This is exactly how excellent customer service should be. Thank you very much for your outstanding support!

Very helpful

At first I got the wrong order and one earring was broken :( BUT!! they replied very quickly when I asked what we could do. I got told I'll get the right order sent immediately and can keep the wrong one. I'll give the necklaces to my friends c:

Amazing support and kindness!

I had an excellent experience with the customer service team. Even though the product wasn't the right fit for me, they handled my request with outstanding efficiency and kindness. Fast response, great communication, and a wonderful solution. Thank you PUNK YOUTH!

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