Very nice
Very nice, good quality products, and friendly prompt customer service when I had a question about delivery of my order. I would happily shop from them again.
About Punkyouth
Data updated- Website
- punkyouth.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (6/6)
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About this business
Our founder is an enthusiast of ear stretching culture, embarking on his ear stretching journey in June 2011. At that time, the only available stretching tools in the market were spaced at every 2 millimeters, posing a significant challenge for those seeking to enlarge their ear piercings! Successful stretching often came with bleeding and lengthy recovery periods. To change this situation, he established his own factory and improved the specifications of stretching tools, reducing the increment to every 0.5 millimeters. This innovation made ear stretching safer and faster. After years of relentless promotion, ear stretching became more convenient.About ten years ago, the ear stretching market was characterized by a lack of variety in styles and mediocre quality. As an ear stretching enthusiast, our founder personally designed and wore his creations. From simple acrylic ear plugs to diversified stainless steel ear plugs, we experimented with various materials, including wood, stone, titanium, copper, and even precious metals like gold and silver. We also collaborated with designers from different backgrounds to enrich the market's ear stretching styles. With steadfast commitment and unwavering effort, creativity has deeply ingrained into our DNA. We are dedicated to creating more diverse and rich accessories.
Written by the business, not verified by us.Is Punkyouth legit?
Punkyouth (punkyouth.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, frequently sharing their satisfaction with the entire journey. Consumers frequently praise the stunning, unique jewelry pieces and the remarkably beautiful, high-quality packaging that elevates the entire unboxing experience. Support teams are exceptionally responsive, kind, and extremely helpful when assisting customers with sizing mistakes or arranging quick product replacements. However, some reviewers mentioned that delivery times could occasionally be quite long or experienced noticeable shipping delays with their orders. A few people also reported receiving items with minor defects, loose clasps, or experiencing unfortunate issues with broken pieces upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
One of my favorite accessories brand
One of my favorite accessories brand! Best quality ever
Really happy with my experience here
Really happy with my experience here, good communication with support centre, thanks for your help :)
Outstanding customer service!
I had an issue with my order and contacted PUNKYOUTH's customer support. They responded quickly, were friendly and professional, and resolved everything without any hassle. It's refreshing to see a company that genuinely stands behind its products and cares about customer satisfaction. The entire experience was smooth, efficient, and exceeded my expectations. I wouldn't hesitate to order from PUNKYOUTH again and would happily recommend them to anyone looking for quality jewelry backed by outstanding customer service. Since this was a birthday gift to myself, I was especially happy that the experience ended on such a positive note. ⭐🖤
I have ordered so many earrings from…
I have ordered so many earrings from this company and have always loved every single one. My recent order I had one issue with the siren collection where a pair of earrings was bent on arrival and broke very easily as I picked it up, it was the pair I was most looking forward to wearing. After contacting them and sending a photo of what I meant, they promptly sent me another pair without any hassle or having to jump through hoops for a replacement; I can't fault their service at all.
Customer service takes good care of…
Customer service takes good care of their customers,jewellery is really special and beautifully designed.Great experience with PUNKYOUTH!
Always love their products!
Always love their products!! you guys make the cutest alternative jewelry and have so many options for sizes! i always come back to get more!
Thank you so much I am excited!
It’s my third time that I ordered from you and I am very satisfied with the quality and the customer service! I also love the fact that your last collection is inspired by Greek mythology because I am from Greece! This pair of earrings are a masterpiece!Haribdis gold if I write it right!For sure I will order again from you plus you are always on time with the delivery! Thank you so much ! 🫶🏻
2 for 2
This is a review for my second order. Experience from the first order I had tracking issues day one. Same for this order it happens time to time but again this is my second order. Overall experience was poor you can get a response on small issues but bigger issues it’ll take a week. Trying to fix an issue has taken over a week with one email a day there’s no sense of urgency. I’m overall done with the matter issues resolved or not.
Reply from Punkyouth2026-06-27
Thank you very much for taking the time to share your shopping experience. We sincerely apologize for the issues you encountered regarding shipment tracking and customer service responsiveness during your second order. We understand that logistics issues can be inconvenient and that our customer service response time fell short of your expectations. We are currently working to improve our shipment tracking information. We apologize for the delays caused by a high volume of inquiries; we have since increased our staffing levels to address this. We take your feedback seriously and will share it with the relevant teams. We are committed to improving our service processes to ensure a smoother shopping experience for future customers. If you have any unresolved issues or require further assistance, please do not hesitate to contact us. We value your feedback highly and hope to provide you with better support in the future. Thank you again for your understanding and patience.
Very Nice customer Support
Very Nice customer Support. Delivery and Product was great. I had problems with the size and wanted to return. The customer service was very nice and uncomplicated, new shipment was made immediately. I would order again.
I ordered a pair of sterling silver…
I ordered a pair of sterling silver earrings and sadly some of the rhodium plating rubbed off. I reached out to punkyouth and they got back to be VERY quickly apologizing for the inconvenience and helped me understand that they aren’t suppose to get wet or have any chemicals or lotions on them. They also sent out a free pair to replace them immediately which was incredibly kind of them! So I will be making sure I take the best care of them I can. I will be purchasing from them again! Thank you punkyouth! 💕
I made the mistake of ordering the…
I made the mistake of ordering the wrong size tunnels, when I messaged them they responded quickly and efficiently saying they would replace the size on both tunnels for free, it was a great experience, definitely will order from them again!
Will be buying again!
Their customer service is some of the best I've ever experienced! I had a problem with my order and they replied quickly and were very helpful! The jewelry is high quality and packaged very well!
I had a slight issue but was resolved…
I had a slight issue but was resolved quickly and I’m waiting for my package. Customer service is great and very kind!
Really responsive and professional…
Really responsive and professional customers service
Great experience
My order was quickly sent. I had a lil issue with one of the product (mix up with an another item) and I had a response and a new parcel very quickly. They answered nicely and did everything right
I had a 200$ order go to China
I had a 200$ order, my house address receipt is correct address and everything. I emailed to tell them that the order should have been delivered on a Saturday. Real excited Friday I looked and seen it was roughly an hour or two away from my address okay maybe a day or two it’ll be here. Saturday morning I looked and they shipped it to China! I emailed the company about it and got told “I could patiently wait for my order.” Bit disappointed and disrespectful in my opinion. No answer other than I can wait. I already placed another order I hope it doesn’t happen again. Still I could have went without the rude remark. Any other company would say sorry for the inconvenience and a give an actual reason for it. Anyhow could have been a mistake they happen. But still rude and bad experience for a first order.
Reply from Punkyouth2026-06-22
Dear Nykolas, thank you for sharing your shopping experience with us. First, we would like to sincerely apologize for the disappointment and frustration caused by the issues you encountered with the package delivery process. Secondly, we sincerely apologize for failing to offer an apology in our previous email response; this was a shortcoming on the part of our customer service team, and we have instructed the relevant staff to make the necessary improvements. We should have provided a response that was both empathetic and professional. You deserve a proper explanation and an apology, not merely a perfunctory reply. We understand how you felt while waiting for your package. Upon investigation, we found that your package was not sent to China; according to the tracking information, it is currently in transit as expected. We will ensure that you successfully receive your new order. Please feel free to contact us if you have any further questions or need additional assistance. We hope to make amends for this unpleasant experience and provide you with better service moving forward. We have already sent you another email to explain the status of the package and offer our apologies. Thank you for your understanding and patience; we look forward to providing you with a superior shopping experience in the future!🙏️
i have a minimal issue and they solve…
i have a minimal issue and they solve it instantly. they are great really.
Great store with great quality product
Great store with great quality product. Appreciate them helping me out with an order issue that was my fault to begin with. Products and costumer service are out of this world
There was an inconvenience with my…
There was an inconvenience with my order caused by DHL. Costumer service responded literally 5 minutes after I send an email. The service was very fast and good. Solution was found very quickly with no problems whatsoever.
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