The customer service with these guys it…
The customer service with these guys it top notch and the quality of there products are amazing I will use them over and over again worth every penny
About Punkyouth
Data updated- Website
- punkyouth.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (6/6)
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About this business
Our founder is an enthusiast of ear stretching culture, embarking on his ear stretching journey in June 2011. At that time, the only available stretching tools in the market were spaced at every 2 millimeters, posing a significant challenge for those seeking to enlarge their ear piercings! Successful stretching often came with bleeding and lengthy recovery periods. To change this situation, he established his own factory and improved the specifications of stretching tools, reducing the increment to every 0.5 millimeters. This innovation made ear stretching safer and faster. After years of relentless promotion, ear stretching became more convenient.About ten years ago, the ear stretching market was characterized by a lack of variety in styles and mediocre quality. As an ear stretching enthusiast, our founder personally designed and wore his creations. From simple acrylic ear plugs to diversified stainless steel ear plugs, we experimented with various materials, including wood, stone, titanium, copper, and even precious metals like gold and silver. We also collaborated with designers from different backgrounds to enrich the market's ear stretching styles. With steadfast commitment and unwavering effort, creativity has deeply ingrained into our DNA. We are dedicated to creating more diverse and rich accessories.
Written by the business, not verified by us.Is Punkyouth legit?
Punkyouth (punkyouth.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, frequently sharing their satisfaction with the entire journey. Consumers frequently praise the stunning, unique jewelry pieces and the remarkably beautiful, high-quality packaging that elevates the entire unboxing experience. Support teams are exceptionally responsive, kind, and extremely helpful when assisting customers with sizing mistakes or arranging quick product replacements. However, some reviewers mentioned that delivery times could occasionally be quite long or experienced noticeable shipping delays with their orders. A few people also reported receiving items with minor defects, loose clasps, or experiencing unfortunate issues with broken pieces upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Had an issue with an earring clasp and…
Had an issue with an earring clasp and reached out to the company on Instagram, they replied quickly and sent me a video explaining how to resolve the issue. The earrings are now in perfect working condition thanks to their help. The jewellery is beautiful and I’m so excited to be able to wear it 🥰😍 Thank you 🤍
Received my order and the colour wasn't…
Received my order and the colour wasn't really what I expected and didn't match the colour of my jewelleryI would have been wearing them with. Emailed to return for a refund, they dealt with it very quickly and refunded me no problems. Very happy with the service I received.
The customer service team was great
The customer service team was great! They responded quickly and helped figure out an issue with my order to get it to me as quickly as possible. Thank you!
The earrings are absolutely beautiful…
The earrings are absolutely beautiful and look even better in person! Unfortunately, the pair I received was too small for me. I contacted customer service, and they sent me a replacement without any hassle. The support team was incredibly kind, friendly, and helpful throughout the whole process. I’m very impressed with their excellent customer service and the great selection of jewelry. I highly recommend this shop and would happily buy from them again!
Good products for a really good price!
Good products for a really good price! The customer service and support is also amazing, they answer really fast and are very helpful. Everything was amazing, thanks!
I ordered a beautiful pair of earrings
I ordered a beautiful pair of earrings, unfortunately when they arrived the gems had become dislodged in transit, after getting intouch with the chat service on their site they were very quick and helpful, they sent me a replacement set out and updated me with tracking straight away
good customer service
I ordered a 6mm size tunnels but I…
I ordered a 6mm size tunnels but I needed a 22mm size 😅 the staff was really kind to me. They send me another pair of tunnels (22mm) without any problems! The quality of their products is incomparable and the customer service is extremely gentle. Recommended 10/10! (Or 5 five stars of 5 stars).
Love my sirens dirge earrings they are…
Love my sirens dirge earrings they are so beautiful and the workmanship is amazing, very quick shipping too thank you
Absolutely gorgeous jewellery from this…
Absolutely gorgeous jewellery from this place. Had a little issue with some earrings I’d ordered, but got in touch with customer service and they sent me a replacement straight away. Cannot recommend them enough!
Amazing customer service help!
Despite the problem with delivery - I mean we should only blame the post in this case, nobody else! My parcel came to me safe and sound! While the my order got "lost" I got an amazing fast help and guidance from the customer service! 🥺❤️ Even a replacement order was already sent my way! But fortunately the original one arrive to me! 😍🤭 Love the quality of the earrings I ordered as well! Not over priced and beautifully packaged! ❤️
Exceptional Customer Service & Beautiful Jewelry!
I recently placed my first order with Punk Youth, and I am absolutely blown away by their customer service!When my order arrived, two pairs of earrings had minor issues (one stone was broken during transit, and one clasp was loose). I reached out to their support team, and they responded incredibly fast with the perfect solutions.For the Crystal Prismatic Earrings, they immediately offered to send a brand-new replacement free of charge, without making me go through the hassle of returning the damaged ones. For the Surrealist Eye Earrings, they sent me a super helpful video tutorial explaining how to adjust the 925 silver post. Following their instructions, I fixed it myself in seconds, and now it works perfectly!It is rare to find a brand that cares this much about their customers. The jewelry is unique and gorgeous, but their kindness, speed, and helpfulness are what truly make them stand out. I will definitely buy from them again. Highly recommended!
Great customer service and great jewelry!!! 🖤
Customer service is amazing and helped me really quickly via email when one of my items was discontinued and allowed me to choose another item of similar price!!! I'm proud to have invested in a such an amazing and cool business such as Punk Youth. My mother loved the 3 pairs of earrings I bought for her. Amazing, unique, alternative, and affordable. Will buy again!!! 🖤🤘🏻🖤
Fast customer service
Customer service replied fast and was helpful. All items I have purchased from them have been good quality and loved them a lot!
Nice products and great customer care
The products are nice. I ordered the wrong earrings accidentally. But the customer service helped promptly via direct email contact. No problems to return the earrings. Thank you! I will check Partyyouth.com again for other offers.
Very nice service
Very nice service, thank you for your help🥰❤️
nice quality, nice costumer service:)
The quality of the jewelry is really nice; even though one of the clasps of the earrings didn't work properly I have been sent a replacement pair. I've sent the costumer service a video of the broken clasps and the new pair was on its way :)
Would order again any day
Absolutely love the jewelry. Customer service is also super kind, fast and helpful! Fixed my issue with no problems. Happy to order again!
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