Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Written by the business, not verified by us.Quontic (quontic.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the staff and mortgage consultants for being exceptionally helpful, patient, and knowledgeable from the beginning to the closing of their home loan. Many people also mention that communication is consistently clear, response times are very fast, and overall financial transactions are completed smoothly and efficiently. Some reviewers were not happy with the communication, mentioning occasional unexpected delays, difficulties opening accounts, and unprofessional behavior from a few staff members. A few consumers noted that getting answers or resolving account issues could sometimes feel quite frustrating, prolonged, and lacking in proper ongoing support.
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Loved working with the great team at Quontic Bank. If you are self employed and looking to refinance a home or investment property they are simply the best.
Peter, we're glad you enjoyed your experience working with our team! We appreciate your review and looking forward to working with you again in the future!
Awful; I have perfect credit and lots of liquid assets. Was denied an application for a money market account with no reasons given. When contacting support they were no help, simply telling me to apply again in 6 months. I asked to delete my account and I would go elsewhere, they refused to comply and kept sending me the link to their terms and conditions I agreed to when I applied. I referred to the section that says I can revoke consent after application submission to retain/use any of my information. Round and round. This was all AFTER I had entered my full linked banking information from another institution, that they can retain for 5+ years! Seems like just a scheme to me.
I needed to refinance my home as a result of going through a divorce. I needed to get my home in my name. Because of the nature of my work, I needed a bank that would really work with me to prove my income. From the very beginning, Marcello walked me through the loan process, step-by-step. I was so thankful because I felt overwhelmed while going through the divorce. After the initial step in the loan process, Ray and Patricia took over and guided me. However, Marcello still was there to answer questions if I needed it. This was very important for me. I cannot tell you how thankful I am to all of these people for the professionalism, kindness, consistency, and detail to attention. This process literally changed my life and gave me the freedom I needed to live a wonderful life. Thank you to Qubonic Bank, and all the wonderful people that make it a wonderful bank. They worked hard and were on my team every step of the way to get me the financing I needed and to get me approved. I will always be grateful!
We're so glad to hear that we could assist you with your home refinance during such a significant life transition. It's wonderful to know that our team's professionalism, kindness, and attention to detail made a positive impact. We appreciate your gratitude and are happy we could help you achieve your homeownership goals!
Stefan, we appreciate you sharing your positive experience with our team; we are so glad to hear it!
Marcelo, Vasiliki, Ray & Patricia were great in helping me get my loan!!
We're happy to hear that you had a great loan experience. Thank you for sharing your positive feedback; it truly means a lot to us.
Marcello made the mortgage process easy. He was consultative and I felt well guided and prepared for my home purchase.
We're happy to hear that the mortgage process was easy for you. We appreciate your feedback and are glad you felt well-prepared!
Tan Ackles Fitch is tried and true!!! She is the epitome of the person who gets things done!!! My experience was nothing short of amazing and I truly learned to trust the process.Tan Tan is our girl if she can’t do it it can’t be done🎉🎉🎉
We're happy to hear that your experience was amazing, and we appreciate your trust in the process. It's great to know that you feel so positively about the service you received!
Working with Cory Graciano was honestly the best decision I could have made during the mortgage process. From start to finish, he was there every step of the way — answering questions quickly, explaining things clearly, and making sure I always knew what to expect next. Buying and closing on a home can be stressful, but Cory made it feel manageable and gave me confidence throughout. He went above and beyond to keep things moving smoothly and on time, which meant a lot to me. I truly felt supported the entire way, not just like another client on a list. If you’re looking for someone who’s professional, knowledgeable, and genuinely cares, I would highly recommend Cory Graciano without hesitation. I also have a new football buddy to talk too,
We're happy to hear that the mortgage process was manageable, and we appreciate your kind words. It's great to know that you felt supported and confident. We're glad things moved smoothly and that you have a new football buddy. Thanks for recommending our services!
Cory Graciano from Quontic is an absolute superstar! I've been in the real estate industry in various roles for nearly 20 years, including a period as a loan officer, so I’ve worked with many lenders over the years. Cory and his team truly stood out with their exceptional response time, professionalism, and genuine care throughout the process. It was a pleasure working with them.
We appreciate your wonderful feedback! We're happy to hear that our team's responsiveness, professionalism, and care stood out to you. It was a pleasure working with you as well!
Quontic really helped me move quickly on closing my home. Everyone was very helpful and assisted me through the whole process. Vicki was amazing. She would answer every question I had. I would recommend Quontic to be your lender.
We're happy to hear that we helped you close on your home quickly. It's great to know that everyone was helpful and assisted you. Thank you for recommending us as a lender!
I had an excellent experience working with my mortgage consultant Marcelo Bianchi From start to finish, he guided me through the entire process with professionalism, patience, and clear communication. His knowledge and dedication made what could have been a stressful process smooth and straightforward. As I reached the final steps, Patricia also stepped in to help me get ready for the final steps of my Morgage process, making sure everything was in place and running smoothly. I’m very pleased with Quontic Bank and would highly recommend them to anyone looking for expert guidance and exceptional service~
Patricia, we're happy to hear that you had a great experience! We appreciate your highlighting the professionalism, patience, and clear communication you received. It's wonderful that the process was smooth and straightforward for you, and we appreciate your recommendation!
Still unable to sign in to my account. I have $500 deposited in an account, wanted to add an additional $10500, but am unable to access my account. I think that at this point, I will simply work at getting my funds returned, but I don't know how to access my account. Ahhh, Catch-22. That's some catch that Catch-22.
I would like to start of by thanking Marcelo, Ray and Patricia for making the mortgage process easy. Great communication and professionalism. I would recommend them to anyone looking for a mortgage. Especially if self-employed.
Amarildo, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Marcelo, Ray, and Patricia made the mortgage process smooth and stress-free for you. Your recommendation means a lot to us—especially knowing how important it is for self-employed clients to feel supported and understood. Wishing you all the best in your new chapter!
Freedom couldn't be more free with everything at the touch of your fingers Quontic you the best so far...
We're happy to hear that you find our services convenient and user-friendly. Thank you for your positive feedback; we appreciate it!
Quontic bank backed up everything they said they would do for me to get a mortgage loan. This bank dont play no games. They help make my dream a reality. Joseph and his team will make sure you get approved. Just do everything they ask of you and follow directions.
Thank you so much for sharing your positive experience! We're thrilled to hear that you're happy with Quontic Bank.
Cory Graciano at Quontic Bank made the usually frustrating and tedious process of securing a Home Equity Loan totally painless! I will be recommending him to any family or friends moving forward, whether they are first-time homebuyers or looking to refinance. Cory was knowledgeable on all the loan products that could suit my individual needs. He was straightforward, honest, and completely transparent about the process. Throughout the entire process, he remained communicative and answered all of my questions (often anticipating them). I couldn't be more pleased with my experience with him.
Evangeline, we're so happy to hear that securing your Home Equity Loan with Quontic was a painless process. We greatly appreciate you sharing your positive experience and recommending us to your family and friends!
PLEASE DO NOT WASTE YOUR TIME! My husband and I applied for a home loan with Quontic Bank Jan. 2025. They began to piecemeal the documents that they needed. For example: They would ask for our homeowner's insurance, pay stubs, etc. The next month, they had a new list of requests. After a few months we were frustrated, wondering why they didn't request for everything at one time. They pulled our credit in Jan., March, & June. We provided EVERYTHING that they requested, and we were told that it looked good. We were led to believe that things were going well. We were clear to close. I checked my credit in June and saw that something was placed on my credit that I needed to dispute. My credit score dropped & my husband's credit score dropped some as well. Once that happened, we were all of sudden denied the loan. We feel that we were strung along for months with NO transparency. Our credit score was fine 6-months ago when the process started. Even one month ago. We are extremely upset and frustrated because we Know that it doesn't take any bank 6-months to complete a home loan process. We have wasted money, because we paid for 2-home appraisals. We have wasted time. By now, we could have gone to another banking institution and been done with this process.
Linda, we regret to hear about your experience with the loan process. We are taking your feedback seriously and will review our processes to improve transparency and efficiency.
i was not too familiar with the Quontic Bank name at first, but their products for alternative type borrowers are attractive and appropriate for today's environment. It's a big plus --My mortgage consultant, Cory G, was exceptional, which made the process even smoother. I highly recommend them.
Mel, thank you for your positive feedback! We strive to provide excellent service, and it's rewarding to know we're succeeding.
My mortgage consultant was Marcelo Bianchi-Montana and he was fantastic from the start answering all my questions and treating me like family. I also worked with Patricia Almodovar and Vasiliki Athanasopoulos and they were also fantastic. And to close it all off Ray Duran was great and knew the perfect time to lock my rate. Thank you all again and definitely recommend this team.
David, thank you so much for sharing your positive experience! We're thrilled to hear that you're happy with Quontic.
From the beginning, Cory was able to walk me through every step of the loan. Any issue that came up he was able to get it resolved. I Can’t thank you enough for getting me a loan that I couldn’t get elsewhere.Thanks again
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