Quick response
I received quick response that surpassed my expectations! Strongly recommend redeem vacations to everyone. They can accomodate and offer the best vacations!
Redeem Vacations (redeemvacations.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I received quick response that surpassed my expectations! Strongly recommend redeem vacations to everyone. They can accomodate and offer the best vacations!
My customer service representive was very prompt and assisted me with help my client redeem her voucher.
Great customer service. Make sure you’re well taken care of.
Great experience with amazing destinations! There were no issues with my booking and the company kept me updated throughout the process. I look forward to using again.
I recently ran into some issues with a vacation I booked through Redeem Vacations (the trip was to Dubai and with the current situation I wasn't feeling safe going there at this time) and contacted them about my options. Marc reached out to me almost immediately after I sent my email. He was so helpful and professional. Great customer service. I highly recommend.
Fast response, very polite and assisted with my booking
I recently plan a trip, but my wife became ill and needed surgery which went that or trip was cancelled but I was able to talk to Redeem Vacations and we was able to reschedule for a later date.
Love everything about this hotel the cleanliness and staff!
Customer service is great, but terms and conditions for travel are very limited. You also must pay additional taxes and fees, which come to at least $150 for the whole stay. Most days are not available and our hotel options were poor. If you want anything nicer than 3 stars or in the center (the same 3 stars) then you pay extra out of your pocket.
Amazing staff and clean very nice hotel! They had everything we needed! The only bad thing was that the pool wasn’t accessible and the bathroom door wouldn’t stay closed and when it finally did, I couldn’t get it back open for a while!
Erika in customer service was prompt and knowledgeable about how to book my trip.
Booking was easy and redemption was flawless. I saved alot of money on my vacation.
At first, I had no clue how to book my stay. But with a few chats with support, it went very well. Thank you. I'm looking forward to a wonderful time!!…
The hotel that was booked: Waikiki Resort Hotel was a fabulous hotel. It was clean, convenient, and walkable to most everything we planned. The staff was helpful and friendly, pool was great, rooms were comfortable and clean and the bed was comfy. Loved the whole week.
I was unable to book in the original time frame and they gave me an extention. The reservation went well. Please note, we were given a room with 2 queen's so we had to pay to upgrade to a king. We stayed in Vegas so we also had to pay $55 a night resort fees.
Thanks for your help with solving my problem
Very efficient customer service. Jason explained all my questions about redeeming the incentive.
Marc was very patient and he didn’t hesitate to answer all of my questions.
103 reviews matching