Welcome to RentingCarz – Your Trusted Car Rental PartnerAt RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals.Rentingcarz, drive throughout the world for less!
Written by the business, not verified by us.
Is RentingCarz.com legit?
RentingCarz.com (rentingcarz.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 28% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently find the booking process simple and appreciate the affordable prices offered by the platform. People often mention helpful staff members who provide prompt and professional support when handling reservation changes. Many customers feel that getting assistance via chat is fast and efficient for their travel needs.
Some reviewers were not happy with unexpected charges and hidden penalty fees during cancellation. Others also mentioned difficulties connecting with customer service and dealing with missing reservations at the counter. A few travelers noted that third-party rental companies can sometimes cause frustrating experiences and extra costs.
Auto-generated from all reviews of this business. For reference only.
Nelson was super helpful and nice during the whole interaction, definetly made it an enjoyable experience, I would consider using the service again just for the service and help
Reply from RentingCarz.com2025-10-14
Dear Angela,
Thank you so much for your 5-star rating! 😊
We truly appreciate you taking the time to share your feedback it means a great deal to us to know your experience with one of our agents was the one expected.
At RentingCarz, our goal is to make every step of the car rental process as simple, transparent, and convenient as possible. We're thrilled to hear we delivered that for you.
Your satisfaction is our top priority, and your kind words inspire us to keep improving every day.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Best regards,
RentingCarz Team 🚗✨
Foreigners in Japan. How you rent a car? We are not allow to have credit cards in Japan. And rent a car company just want credit cars. How ypu manage this?
Reply from RentingCarz.com2025-10-10
Dear Miguel,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that we are always available for any request that you may have regarding your reservation or any other questions. Keep in mind that a credit card is required to rent the vehicle since it´s used for the security deposit. If you need more information just contact us trough chat on www.rentingcarz.com or What´sapp and we´ll do our best to assist you.
We sincerely regret any inconvenience caused and appreciate your understanding.
Best regards,
RentingCarz Team🚗✨
By far, this is the best car rental I have ever used. I recommend this to everyone the prices are unreal.
Reply from RentingCarz.com2025-10-09
Dear customer,
Thank you so much for your 5-star rating! 😊
We truly appreciate you taking the time to share your feedback it means a great deal to us to know your booking experience was smooth.
At RentingCarz, our goal is to make every step of the car rental process as simple, transparent, and convenient as possible. We're thrilled to hear we delivered that for you.
Your satisfaction is our top priority, and your kind words inspire us to keep improving every day.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Best regards,
RentingCarz Team 🚗✨
The pickup address was wrong and lost 2 hours waiting to get other pickup address
Reply from RentingCarz.com2025-10-02
Dear Carlos,
Thank you for reaching out to us, and please accept our sincere apologies for the inconvenience you experienced with the pickup address.
We truly regret that the incorrect information caused a delay and led to you losing valuable time. This is certainly not the experience we aim to provide, and we understand how frustrating it must have been to wait two hours to receive the correct location.
Please know that we are currently reviewing what happened. Your feedback is very important to us and helps us improve our service.
Once again, we’re sorry for the trouble this caused and hope to have the opportunity to serve you better in the future.
Best regards,
RentingCarz Team 🚗✨
I use Japanese. Translation is funny. So I have some difficulty to understand.
Reply from RentingCarz.com2025-09-24
Dear Eiji,
Thank you for your message! We understand that translation can sometimes be confusing, and we truly appreciate your effort to communicate in English. Please know that we are doing our best to express ourselves as clearly as possible, and we’re sorry for any inconvenience this may cause. We’ll do our best to improve and reinforce the translation so that everything is easier to understand.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Best regards,
RentingCarz Team 🚗✨
Thank you very much for all your support. I have been reserving my vehicles with Rentingcarz for years and have consistently received excellent service. When I need any changes, they are handled promptly and efficiently. I am very pleased with your service.
Reply from RentingCarz.com2025-09-24
Dear Alfredo,
Thank you so much for your fantastic 5-star rating! 😊
We truly appreciate you taking the time to share your feedback it means a lot to us to know that your booking experience was smooth and hassle-free.
At RentingCarz, our mission is to make every step of the car rental process simple, transparent, and convenient. We're delighted to hear that we were able to meet your expectations.
Your satisfaction is our top priority, and your kind words encourage us to keep improving every day.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Best regards,
The RentingCarz Team 🚗✨
Dear Herbert,
Thank you so much for your fantastic 5-star rating! 😊
We truly appreciate you taking the time to share your feedback it means a great deal to us to know your booking experience was smooth and hassle-free.
At RentingCarz, our goal is to make every step of the car rental process as simple, transparent, and convenient as possible. We're thrilled to hear we delivered that for you.
Your satisfaction is our top priority, and your kind words inspire us to keep improving every day.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Best regards,
RentingCarz Team 🚗✨
Dear customer,
Thank you so much for your fantastic 5-star rating! 😊
We truly appreciate you taking the time to share your feedback it means a great deal to us to know your booking experience was smooth and hassle-free.
At RentingCarz, our goal is to make every step of the car rental process as simple, transparent, and convenient as possible. We're thrilled to hear we delivered that for you.
Your satisfaction is our top priority, and your kind words inspire us to keep improving every day.
If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help.
Thanks again for choosing RentingCarz, we look forward to serving you again soon!
Best regards,
RentingCarz Team 🚗✨
Dear Norman,
Thank you so much for your amazing 5-star rating! 😊
We truly appreciate you taking the time to share your feedback. It means a lot to us to know that your booking experience was smooth and hassle-free.
At RentingCarz, our mission is to make every step of the car rental process as easy, transparent, and convenient as possible and it’s wonderful to hear we delivered on that for you.
Your satisfaction is our top priority, and knowing that we’ve met your expectations inspires us to keep improving every day.
If you ever have any questions, need support, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to assist you in any way we can.
Thanks again for choosing RentingCarz, we look forward to serving you again soon!
Best regards,
The RentingCarz Team 🚗✨
Can't access and find out to my reservation data in the web service..
Reply from RentingCarz.com2025-08-26
Dear Jungwon,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that we are always available for any request that you may have regarding your reservation or any other questions. We´ll be glad to assist you with the information you require. Just contact us trough chat on www.rentingcarz.com or What´sapp and we´ll do our best to assist you.
We sincerely regret any inconvenience caused and appreciate your understanding.
Best regards,
RentingCarz Team🚗✨
The service that I had received was amazing, the page is really easy to use and I highly recommended and would definitely rent with this company again
Reply from RentingCarz.com2025-08-25
Dear Sara,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
RentingCarz is probably okay if your rental goes without any problems, but if there is a problem, they’re eager to take more of your money. And, if there’s a serious problem, don’t expect any money back. I had a cancelled flight to JFK. The airline rebooked me on a flight to EWR. It wasn’t my fault, but RentingCarz charged me $300 to make the change. Then, after additional flight delays, I was going to be late to pick up my car. I contacted and was assured assured by RentingCarz and Budget (the provider) that my reservation would be valid if they had available cars. Well, I was told at the counter that they had plenty of cars, but they cancelled my reservation. At first, RentingCarz wanted me to just accept this loss. After pressing them, they want to give me a credit. I’m sure Budget refunded my reservation to RentingCarz because my credit is good for any provider. But a credit isn’t useful for me, especially since it is only valid for one year! I won’t use them again. Their customer service is only via chat. They are only interested in squeezing every last dollar from customers, regardless of the problems they face. Go with Trip.com or some other discounter. I should have know better than to trust a company that spells “cars” as “carz”! Edited to add that my original reservation was not entirely non-refundable and that flexibility with customers who have faced financial loss due to cancellations will make repeat customers.
Reply from RentingCarz.com2025-08-21
Dear Roberto,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that while the reservation is non-refundable as per the terms and conditions agreed upon at the time of booking, we are happy to offer you the flexibility to modify your reservation upon arrival.
Regarding the credit offered, you may use it wih any of our different rental companies, at any future dates that suit you, and the credit will remain valid for one year from the original booking date. We hope this provides a helpful alternative and allows you to make use of the reservation at a more convenient time.
Additionally, we would like to mention that the rental conditions, including cancellation and refund policies, are available for review at any time before finalizing a reservation. We encourage our customers to review these details to ensure the selected rate meets their needs.
We sincerely regret any inconvenience caused and appreciate your understanding. Please let us know if you would like assistance with rebooking or if you have any other questions we are here to help.
Best regards,
RentingCarz Team🚗✨
I used to think this kind of service is complicated; nevertheless, RentingCarz helped me handle it so easily.
Thanks!!!
Reply from RentingCarz.com2025-08-19
Dear Alejandro,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
I have rented cars from this company never had a problem. Everything has been excellent
Reply from RentingCarz.com2025-08-08
Dear Marilda,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
Dear Sung,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
It was really fast there was no line great experience
It was really fast there was no line , staff was nice and the best part was the rice we got
Reply from RentingCarz.com2025-08-05
Dear Cecilia,
Thank you so much for your 5-star rating! 😊
We’re delighted to know that your booking experience was smooth and stress-free. At RentingCarz, we strive to make the rental process as simple and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
Thank you for your kind response to my reservation inquiry and confirmation via live chat.
Reply from RentingCarz.com2025-08-05
Dear customer,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in u.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
I have used this company several times during the last 10 years with no issues at all!
Reply from RentingCarz.com2025-07-31
Dear Luis,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
Terrible experience – Avoid Rentingcarz.com at all costs
I had a truly frustrating experience with Rentingcarz.com and I strongly advise against using their service.
A reservation was made by mistake through their platform (a minor was browsing on my computer). I realized it immediately and canceled the booking within minutes. I contacted them right away, explained the situation, and yet they refused to refund the money, even though their own site showed “free cancellation” and the voucher they sent me contained no clear cancellation policy — just a link that led to an incomplete page.
This behavior is dishonest and shows a complete lack of customer care. The booking was canceled almost instantly and no service was ever used, yet they kept the full amount.
Customer service was also slow, unhelpful, and showed no willingness to resolve the issue.
If you value your money and peace of mind, avoid Rentingcarz.com. They are not trustworthy and do not stand behind their policies.
Reply from RentingCarz.com2025-07-21
Dear customer,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that while the reservation is non-refundable as per the terms and conditions agreed upon at the time of booking, we are happy to offer you the flexibility to modify your reservation.
You may change the booking to a different rental company, for any future dates that suit you, and the credit will remain valid for one year from the original booking date. We hope this provides a helpful alternative and allows you to make use of the reservation at a more convenient time.
Additionally, we would like to mention that the rental conditions, including cancellation and refund policies, are available for review at any time before finalizing a reservation. We encourage our customers to review these details to ensure the selected rate meets their needs.
We sincerely regret any inconvenience caused and appreciate your understanding. Please let us know if you would like assistance with rebooking or if you have any other questions we are here to help.
Best regards,
RentingCarz Team🚗✨
Dear customer,
Thank you so much for your 5-star rating! 😊
We’re delighted to hear that your booking experience was smooth and straightforward. At RentingCarz, we’re dedicated to making the entire process as simple and convenient as possible for our customers.
If you ever need assistance in the future, please don’t hesitate to reach out — we’ll be here and happy to help.
Wishing you safe and happy travels! ✈️🚗
Best regards,
RentingCarz Team🚗✨
