Welcome to RentingCarz – Your Trusted Car Rental PartnerAt RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals.Rentingcarz, drive throughout the world for less!
Written by the business, not verified by us.RentingCarz.com (rentingcarz.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 28% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers frequently find the booking process simple and appreciate the affordable prices offered by the platform. People often mention helpful staff members who provide prompt and professional support when handling reservation changes. Many customers feel that getting assistance via chat is fast and efficient for their travel needs. Some reviewers were not happy with unexpected charges and hidden penalty fees during cancellation. Others also mentioned difficulties connecting with customer service and dealing with missing reservations at the counter. A few travelers noted that third-party rental companies can sometimes cause frustrating experiences and extra costs.
Auto-generated from all reviews of this business. For reference only.Dear Toru, Thank you for your reaching us. Please let us know what inconvenience you experienced with your rent since we don´t have any contact from your end informing of an issue with it. Please contact us trough chat on www.rentingcarz.com and we´ll help you inmediately, we´ll be more than glad to assist you with your claim. Best regards, The RentingCarz team 🚗✨
Lorena always super helfpul, quick and the best. Thank you Lorena! Brian
Dear Brian, Thank you very much for sharing your feedback with us. Your satisfaction means a lot, and we’re delighted to hear that our support was helpful to you. Please don’t hesitate to reach out anytime our customer service team is always ready to assist with whatever you need. Best regards, The RentingCarz Team 🚗✨
Dear Soo Kim, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗✨
I strongly advise against booking through RentingCarz.com. Their business model relies on unclear policies and hidden small print that only show up after you’ve already paid. I booked a car and tried to cancel immediately, only to find out they keep 20% of your reservation no matter what. This is nowhere clearly stated at the moment of purchase. You only discover it later, buried in the fine print of the voucher they send after they’ve already charged your card. That alone says everything about how this company operates. I canceled because the prepaid voucher didn’t even confirm that the rental was fully paid, which strongly suggests you’ll be charged again at pickup — and who knows how much! A company that can’t clearly state what you’re actually paying for is not one you should trust with your travel plans or your money. There are not enough honest reviews warning people about this company, so I’m simply stating the facts to help others avoid the trouble I went through. What looks like a great deal ends up being a trap: non-transparent terms, unclear charges, and a guaranteed loss of money even when no service is provided. There are plenty of reputable rental car platforms out there — RentingCarz is NOT one of them. You’ve been warned.
Dear Andrés, Thank you for your comment. Regarding your query, we can clarify that our cancellation policies can be checked before, during, and after the reservation is made. We also offer the option of a credit balance, where 100% of the balance paid remains available for future rentals globally and without restrictions. You indicated that you made the reservation by mistake, so we informed you of the available options. We would like to emphasize that we are always available through our customer service channels for any questions you may have. We will be happy to help you. Best regards, The RentingCarz team 🚗✨
Customer support, fast reply, quick action was noted
Dear Mazen, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗✨
0. I have been waiting on a deposit back. I paid 500 dls as deposit, 1 month and still not back on my account. Súper hard to find support as there is no number to call. They don’t answer emails, they don’t care. Don’t use this. Go to another company.
Dear Angelita, Thank you for your comment. We’ve responded to your email and attached the requested document. When you reached out via chat, we also replied promptly. Please note that we depend on rental companies to provide certain files. Your case was opened on October 29th, and although the usual resolution time is up to 21 days, we’ve already addressed your request today. If you need anything else, we’re always available through our customer service channels. Best regards, The RentingCarz Team 🚗✨
Fast and quality service. I recommend it. Tranks.
Dear William, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗✨
Too easy… website was fast and simple to use.
Dear Larry, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our website easy to use. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗✨
Dear Wonjik, We greatly value your feedback and are delighted to know that our team was able to assist you effectively. Your satisfaction is very important to us, and we always strive to provide the best possible experience. Remember, our customer service channels are always available should you need any further support or information. Best regards, The RentingCarz Team 🚗✨
Quick car delivery, Everything included in price, no surprises.
Dear Jesus, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our rates affordable, indeed we do not have hidden charges and taxes are included. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗✨
Easy to find the required car, and one stop payment.
Dear customer, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗💙
Dear Juan, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗💙
Dear Customer, Thank you for your feedback! We are delighted to hear that you found the car reservation process easy. We always strive to provide a seamless and efficient experience for our customers. If you have any further questions or need assistance, feel free to reach out. Have a great day!
Dear Angel, We truly appreciate your feedback. Your satisfaction is our top priority, and we are pleased to know that you found our assistance useful and kind. Please remember that we are always here to help you with any request through our customer service channels. Best regards, The RentingCarz Team 🚗💙
Dear Customer , Thank you for sharing your opinion with us. We’ve reviewed your claim, and the reason you did not receive a refund is that you canceled the reservation less than 48 hours before the scheduled pick-up time. The rental car company applies a penalty in these cases when there is no justified reason. This policy is clearly stated on our website before, during, and after the reservation process. We sincerely regret any inconvenience caused and appreciate your understanding. Best regards, RentingCarz Team🚗✨
I made a reservation for one location, but it was confirmed for another. This happened at Basel Airport (BSL), where there are Hertz branches for both France and Switzerland. I booked for the Swiss side, paid in advance, and when I contacted Hertz, they said the reservation was for the French side, even though the voucher clearly showed the Swiss side. I contacted Rentingcarz, who said they would try to resolve the error, but they couldn't and said I would have to pay almost double the price I had already paid to get what they had promised on the voucher. I know there can be confusion, but the website offered the option of BSL with both countries. I chose the Swiss side, so why did they book the French side if it wasn't correct? I would only find out at the last minute and would have to use a car that, on the date I chose, could cause problems for me because cars rented in Switzerland have winter tires and a Swiss vignette, and those rented in France do not. At least that's how it is with Hertz. [EDIT AFTER REPLY] Yes, I received the refund. However, when I originally booked, there were other options available on the Swiss side that were only €150 more expensive. Now I can’t find those options anymore, and the proposal you are making is to pay double. I believe you should honor what was stated in the voucher, and I am not responsible for any alleged error on your side. Just imagine if I arrived after a 16‑hour trip and suddenly discovered that the car could not go where I needed, or that I had to pay an extra fee which at that moment could be even higher. Fortunately, I decided to check directly with Hertz to make sure everything was correct, since I was not familiar with the company Rentingcarz.
Dear Felipe, We hope you are doing well. As we explained to you we were still trying to fix that with Hertz, but you preferred your refund and it was made right away. If you need further assistance please let us know. Thanks and best regards
Great experience. Platform is really easy to use and having apple pay makes it a lot easier to complete the reservation.
Hi Nicolas, Thank you so much for your 5-star rating! 🌟 We’re thrilled to hear that you had a great experience and found our platform easy to use. We’re glad Apple Pay made your booking even smoother! 🚗 We hope to see you again soon for your next rental. The RentingCarz Team
The website it’s easy to navigate and very intuitive. I found everything that I was looking for. I recommend this company!
Hi María! Thank you so much for your 5-star review 🌟. We’re delighted to hear that you found our website easy to navigate and that you were able to find everything you needed. We truly appreciate your recommendation and hope to assist you again soon! 🚗✨
I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I wasn’t familiar with and was so patient when I came back a few times to ask about switching to a different vehicle. In the end, I got exactly what I wanted and couldn’t be happier with the look, condition, space, and performance!
Hi He Hoo! Thank you so much for your 5-star review and for sharing your experience! We’re thrilled to hear that Maile provided such kind and professional assistance and helped you find the perfect SUV. We’ll make sure to share your kind words with her. Enjoy your trip, and we hope to assist you again soon! 🚗✨
Dear Kisung, Thank you so much for your 4-star rating! 😊 We truly appreciate you taking the time to share your feedback it means a great deal to us to know your experience was as expected. At RentingCarz, our goal is to make every step of the car rental process as simple, transparent, and convenient as possible. We're thrilled to hear we delivered that for you. Your satisfaction is our top priority, and your kind words inspire us to keep improving every day. If you ever have any questions, need assistance, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to help. Best regards, RentingCarz Team 🚗✨
202 reviews matching
