Welcome to RentingCarz – Your Trusted Car Rental PartnerAt RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals.Rentingcarz, drive throughout the world for less!
Written by the business, not verified by us.
Is RentingCarz.com legit?
RentingCarz.com (rentingcarz.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 28% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently find the booking process simple and appreciate the affordable prices offered by the platform. People often mention helpful staff members who provide prompt and professional support when handling reservation changes. Many customers feel that getting assistance via chat is fast and efficient for their travel needs.
Some reviewers were not happy with unexpected charges and hidden penalty fees during cancellation. Others also mentioned difficulties connecting with customer service and dealing with missing reservations at the counter. A few travelers noted that third-party rental companies can sometimes cause frustrating experiences and extra costs.
Auto-generated from all reviews of this business. For reference only.
Mr. Fred was awesome he had everything sorted in under 3 minutes rentingcrz.com team are top Noch they are the best
Reply from RentingCarz.com2026-05-27
Dear Eric,
Thank you so much for sharing your feedback with us. We’re delighted to know that you had a great experience and that our team was able to provide the support you needed.
At RentingCarz, our goal is to deliver excellent service and help our customers find the best options available for their travels. We truly appreciate your trust and look forward to assisting you again on your future journeys.
Best regards,
The RentingCarz Team 🚗✨
Love this company, it goes out of its way to please the customer! Thanks Fred for your patience and support.
Reply from RentingCarz.com2026-05-23
Dear Carmen,
We greatly appreciate you taking a moment to share your review. It is wonderful to know that our team provided the high level of service you deserve and that your experience was a positive one.
Our commitment is always to deliver excellent value and seamless service to our clients. We look forward to the privilege of assisting you again on your future travels.
Sincerely,
The RentingCarz Team 🚗✨
Excellent service and prices!!!! I refer Rentingcarz.com to everyone who is seeking rental service!!!’
Reply from RentingCarz.com2026-05-21
Dear Carmen,
We truly appreciate you taking the time to leave us your feedback. It’s wonderful to hear that you had a positive experience and that our team was able to assist you in the way you expected.
At RentingCarz, we’re always working to provide great service and the best available offers for our customers. We hope to welcome you again soon and be part of your next trip.
Best regards,
The RentingCarz Team 🚗✨
Work processing is extremely slow.
I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund?
It’s been almost two weeks.
Reply from RentingCarz.com2026-04-28
Dear Kim,
We hope you’re doing well, and thank you for taking the time to tell us about your experience.
We’re truly sorry for what occurred. Please accept our apologies, your case is currently being reviewed, and we’ll keep you informed with any updates as soon as they become available.
In the meantime, please remember that our support team is always ready to assist you if you need immediate help.
Best regards,
RentingCarz Team 🚗✨
Formal Complaint – Incorrect Charges of USD 4,037.43 and USD 3,787.43 for Returned Vehicle
I am filing this complaint regarding a car rental booking made through your platform (Booking Reference: 09073485PA1) with Avis.
I am writing to formally report that this matter has become even more serious and still remains unresolved.
After recovering access to my card, I found two separate movements from AVIS RENT-A-CAR dated 04/21/2026 related to the same rental case:
USD 4,037.43
-USD 3,787.43
As I have already informed you, the vehicle was returned in person, without damage or incident. For that reason, it is unacceptable that inconsistent amounts and billing movements continue to appear in connection with the same rental.
I urgently request:
A written explanation of the exact nature and origin of both movements.
Immediate confirmation of which amount, if any, is an actual charge and whether the negative amount corresponds to a reversal, adjustment, or temporary authorization.
Immediate cancellation and reversal of any improper charge related to this rental.
Written confirmation that no further charges will be made in connection with this case.
This issue was already reported in a timely manner and, instead of being resolved, it has become more complex. If I do not receive a clear and immediate solution, I will continue escalating this matter with my bank/card issuer and through the appropriate consumer protection and legal channels.
I expect your urgent written response.
Sincerely,
Nicolás
Reply from RentingCarz.com2026-04-22
Dear Nicolas,
We hope you are doing very well. We appreciate you taking the time to share your experience with us.
We regret what happened and offer our sincere apologies on behalf of the rental company, as this situation does not reflect the level of service we strive to provide.
We would also like to inform you that your case is currently under review, and we will update you as soon as possible.
Likewise, we would like to remind you that our support channels are available to provide immediate assistance should you need it.
Best regards,
RentingCarz Team 🚗✨
My experience was very good. They helped me resolve my issue with the date and time, and I really appreciate the support.
Reply from RentingCarz.com2026-04-16
Dear Jesús,
Thank you for taking a moment to share your experience with us. We’re delighted to know that our service met your expectations and that you were satisfied with the assistance you received.
Our team is continuously striving to offer you the best possible deals, and we look forward to the opportunity to serve you again in the near future.
Best regards,
The RentingCarz Team 🚗✨
Helped my reservation cancelation and re-reservation with patience!
Reply from RentingCarz.com2026-04-13
Dear customer,
We truly appreciate you taking the time to tell us about your experience. It’s wonderful to hear that we met your expectations and that you were happy with the service provided.
Our team is always working to bring you the best offers possible, and we hope to have the pleasure of assisting you again soon.
Best regards,
The RentingCarz Team 🚗✨
Dear Jonathan,
Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that our team was able to assist you with care and efficiency. Your feedback truly inspires us to continue improving and to maintain the high standard of service our customers expect.
We´ll be glad to assist you again soon.
Best regards,
The RentingCarz Team 🚗✨
The whole process was fast and without any issues. I got the best possible price and the vehicle that suits my needs.
Reply from RentingCarz.com2026-04-10
Dear Carlos,
Thank you very much for taking the time to share your experience with us. We’re delighted to know that our goal was achieved and that you were satisfied with the service you received.
We continuously strive to provide the best possible deals. We look forward to assisting you again in the future.
Best regards,
The RentingCarz Team 🚗✨
Estimado Christian,
Muchas gracias por compartir su experiencia con nosotros.
Nos alegra saber que pudo recibir una explicación clara y una solución rápida. Comentarios como el suyo nos motivan a seguir ofreciendo el mejor servicio posible.
Quedamos siempre a su disposición a través de nuestros canales habituales de atención.
Saludos cordiales. 😊
RentingCarz 🚗✨
Reserved and paid for a car…but there was none at pick up!
Smells like a scam to me!
We reserved a car on rentingcarz.com, paid, arrived at the Dollar Rental office at the airport to pick up the vehicle…but they showed no reservation placed under our name. Because there was no reservation, we had to rent and pay for another vehicle on the spot.
We immediately submitted a claim for a refund via the email provided on your site, and received an auto-generated email stating that we would get our case resolved within 21 working days. Well, 21 working days have passed, and still no reply from your company, and no resolution….and no refund!
You folks have no obvious telephone number to call to speak to a live person…and the WhatsApp chat looks like it’s solely for making reservations. Finally got onto the website chat, but the customer service agent had no answers and no new deadline, claiming that the rental car company didn’t respond…is that not your company’s job to follow through on this?
Bottom line, we paid for something we didn’t get! Refund us immediately, please—your inability to resolve this should not be the customer’s problem.
Reply from RentingCarz.com2026-04-09
Dear Susan,
We hope you are doing very well. We appreciate you taking the time to share your experience with us.
We regret what happened and offer our sincere apologies on behalf of the rental company, as this situation does not reflect the level of service we strive to provide.
We would like to inform you that the refund process has already been completed, and we will also send the details to you via email. Once again, we apologize for any inconvenience caused by this situation.
Likewise, we would like to remind you that our support channels are available to provide immediate assistance should you need it.
Sincerely,
RentingCarz Team 🚗✨
Best deals ever. Up to 70% cheaper than the others.
Reply from RentingCarz.com2026-04-06
Dear Joao,
Thank you very much for taking the time to share your experience with us. We’re delighted to know that our goal was achieved and that you were satisfied with the service you received.
We continuously strive to provide the best possible deals. We look forward to assisting you again in the future.
Best regards,
The RentingCarz Team 🚗✨
Dear customer,
We greatly appreciate you taking the time to tell us about your experience.
It’s wonderful to know that our team was able to provide you with attentive and efficient support. Your kind words motivate us to keep improving and to consistently deliver the level of service our customers deserve.
Thank you as well for your recommendation it truly means a lot to us. We look forward to the opportunity to assist you again in the near future.
Best regards,
The RentingCarz Team 🚗✨
20% cancellation processing fee was not notified when I booked the car. It was mentioned only after I completed booking. It was not fair and I am not happy with this
Reply from RentingCarz.com2026-04-06
Dear customer,
We hope you are doing well, and we appreciate you taking the time to share the details of your experience with us.
Please note that our cancellation policy is clearly displayed on our website at all stages: before, during, and after completing a reservation.
If you need any further clarification, we invite you to contact our live chat support, where our team will be happy to assist you promptly and review your request.
Best regards,
The RentingCarz Team 🚗✨
My questions were all answered clearly and I was given all the help I needed to accomplish everything I was trying to do. Fred is great! I recommend that he be given top marks by the company.
Reply from RentingCarz.com2026-04-06
Dear John,
Thank you very much for sharing your experience with us. We are truly pleased to hear that you received such attentive and effective support from our team. Feedback like yours encourages us to continue delivering high-quality service and reinforces our commitment to the satisfaction of every customer.
We sincerely appreciate your recommendation and look forward to assisting you again very soon.
Best regards.
RentingCarz Team 🚗✨
Dear customer ,
Thank you for your feedback! We're glad to hear that renting a car through our portal was very convenient It’s great to know that our service helped make your travel experience smoother and more enjoyable. We look forward to assisting you again on your next journey!
RentingCarz 🚗✨
Be very careful because this people rentcarz and localiza they are thieves, thieves we can never cancel they keep your money instead go with priceline or recognizing companies, don’t fall under a trap
por favor no caigas en la trampa de estos ladrones nunca puedes cancelar y te roban tu dinero a mi me lo hicieron estos ladrones es un aviso
Reply from RentingCarz.com2026-03-20
Estimado cliente,
Lamentamos que su experiencia con nosotros no haya sido satisfactoria.
Nuestro objetivo es siempre brindarle la mejor asistencia posible.
Todos los detalles de la reserva y nuestras políticas están disponibles al momento de reservar, en el correo electrónico de confirmación y en el voucher enviado. Esto le permite revisar toda la información antes de la fecha de recogida del vehículo. Sentimos mucho que se haya dado cuenta de que había reservado las fechas incorrectas una vez pasada la fecha prevista.
Quedamos a su disposición a través de nuestros canales para cualquier aclaración.
Saludos cordiales,
Equipo Rentingcarz
It feels very wrong to charge a 20% cancellation fee for all cancellations made in advance.
Reply from RentingCarz.com2026-03-17
Dear Takashi,
We hope you are doing well.
Thank you for sharing your experience with us.
Our policies are clear and visible prior to completing the reservation. Whenever possible, as in your case, we offer the option of a full credit balance to be used toward a future booking.
Anyway your case is still under review. If you have any further questions, please do not hesitate to contact us through our available channels www.rentingcarz.com. We will be happy to assist you.
Sincerely,
The RentingCarz Team 🚗✨
Hello Karen,
Thank you very much for sharing your experience with us. We are truly pleased to hear that you received such attentive and effective support from our team. Feedback like yours encourages us to continue delivering high-quality service and reinforces our commitment to the satisfaction of every customer.
We sincerely appreciate your recommendation and look forward to assisting you again very soon.
Kind regards.
RentingCarz Team 🚗✨
I got a message saying I needed to contact them right away or my reservation would be canceled but there was no way to contact them. It was the most frustrating experience.
Reply from RentingCarz.com2026-03-13
Dear Cameron,
Thank you for sharing the details of your experience with us. Please accept our sincere apologies on behalf of RentingCarz for the inconvenience caused.
For clarification, customer support is available via chat and WhatsApp seven days a week, with service provided 24 hours a day on six of those days.
Although no contact was received from your side, all the details of your reservation were carefully reviewed. The booking was successfully reprocessed, and approximately 10 minutes after the cancellation of the original reservation, the new voucher with all reservation details was sent to the same email address registered in the booking.
Should you have any further questions, our team remains available through the usual communication channels and will be happy to assist you.
Sincerely,
The RentingCarz Team 🚗✨
