102 reviews
We supply appliance parts to the United States and beyond. Our parts carry a 1 year warranty. We have live American made support 5 days a week. 9-5 Eastern.
Written by the business, not verified by us.Repair Parts Inc By Air Filter Factory (repairpartsinc.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-11.
It was great had the parts in 5 to 7 days with great instructions thank you very much
We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for being our customer!
I finally received the part. I am sure that part of the issue is weather. I appreciate the followup I received and will be sure to use this service again.
Armando, we apologize about any delays the delivery service was facing challenges due to the weather. After pulling up the order, we can see your order has delivered prior to this review. Can you please verify you have received the part? (440) 499-7841 Thank you for being our customer.
Thank you so much for this 5-star review! So great to hear you are happy with your order! Thank you for being our customer!
This site gave me most confidence in my replacement element working with oven. Other websites weren’t easy to match up. Great job. Arrived quickly, ordered Tuesday night and had received it by Saturday. Price was very reasonable, especially compared to GE site. Only negative is that the shipping tracking information was not updated. So never knew when it was to arrive. Product does work good though.
Eddie, Thank you so much for this review! We really appreciate you being our customer! We’re here for you anytime.
David, Thank you so much for this 5-star review! We really appreciate you being our customer!
Part shipped right away and was a perfect replacement for broken one.
Martin, We are so grateful for your 5-star review! Thank you for sharing your rating with us and other customers! Thank you for being our customer!
Bryan, Thank you so much for taking the time to leave us a 5-star review! Thank you for being our customer!
I usually never complain about anything but I will about this. I ordered my part almost 2 weeks ago and I have yet to receive it yet. It has been all around my delivery location but has yet to make it to my house. I will make sure to never order from here as the 3-5 business day shipping is a lie.
Kristopher, we are very sorry to hear you are not satisfied with your order. We apologize in regards to the delivery time frame. Our goal is to ensure all of our customers are satisfied. After reviewing the order we can see the order was placed on the weekend meaning the order did not ship until that Monday. The chosen free shipping method is stated as an "Estimated 3-5 business days". Typically the arrival is within this time frame. We deeply apologize this was not the case. Repair Parts Inc also offers paid shipping options as well within the checkout procedure that are guaranteed shipping time frames. We are very sorry to see you go. Thank you for being our customer.
Great customer service. The part I ordered fit perfectly.
Steven, We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for being our customer!
Excellent Customer Service!!! Ran into a problem and they took care of it IMMEDIATELY and shipped me a new part out that day. AWESOME! Don’t hesitate to order from them, Good People 🤝
Vito, Thank you for the detailed 5-star review and for being our customer! You were a pleasure to serve as well! Thank you for being our customer! Let us know what we can do for you in the future!
Stephen, thank you so much for this 5 star review! Thank you for being our customer!
Richard, thank you for taking the time to leave us a 5-star review! We greatly appreciate you being our customer!
Ordering was easy and part arrived on time.
Susan, thank you so much for this 5-star review! We greatly appreciate you as our customer!
Great source for replacement parts' The only small problem was that we paid for faster shipping and it took longer than we thought it would to receive the part. Eventually came by snail mail.
Sue, thank you so much for this 5-star review! The shipping option chosen at the time of purchase was estimated at 3-5 business days. Your item arrived in 3 days. If ever you need an item sooner there are alternate shipping method options. If you need assistance with an order, a customer service representative will gladly assist you! 440-499-7841 M-F 9-5 EST Thank you so much for being our customer!
Easy to order the correct part, shipped almost immediately, arrived a day earlier than expected, fitted in minutes after receiving it – everything hassle-free
Max, We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for being our customer!
Great Place! Easy to find the part and easy to order. Super fast shipping and no tax! Exactly what I needed!
Chinook, Thank you for the 5-star rating and your kind words! Your compliment means a lot to us, as we strive to provide a great overall customer experience! Thank you for being our customer!
This kit had everything I needed, and easy instructions to make my task simple. The cos,t saved me a lot I am sure.
Joseph, We are so grateful for your 5-star review! Thank you for sharing your rating with us and other customers! Thank you for being our customer!
Received product exactly as described, fast, and for a great price! What more could I want? Thank you.
BY, you're welcome! Thank you so much for your 5-star review! We will share this with the Air Filter Factory team to let them know to keep up the amazing work! Thank you for being our customer!
Parts arrived as promised and were correct.
Jon, We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for being our customer!
Stephen, Thank you so much for the 5-star review! Thank you for being our customer!
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