Highest Quality with Best Customer Service
The best customer service, fast shipping along with the highest quality products.
rephr designs world-class products by crowdsourcing customer input.through our signature concept store, anyone can get access to our products at reduced prices, as long as they're committed to providing honest feedback.the first product we designed with the community is a collection of natural hair makeup brushes that are handmade in Kumano, Japan.
Written by the business, not verified by us.rèphr (rephr.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-12.
The best customer service, fast shipping along with the highest quality products.
Easy purchase process and very cool idea with the community discounts!
I love these brushes! Products are described exactly. It was so easy to apply the exact amount of shadow and to blend it. They were sent quickly and packaged very well.
I placed my order and used an old address by mistake. Customer service responded quickly and helped me with my order. The website is very easy and efficient to use
Perfect Experience, fast customer servise. I fall un love with this brush brand because of gorgeous qualify of products that rephr made
Super fast shipping. Beautiful products!
Everything went as expected which is great! Buy top quality at a discounted price just for a review. Will purchase again.
The photos are lovely and accurate, the text minimal,and the checkout process streamlined. It feels like shopping on a luxury site without any of the unnecessary fluff such sites tend to have.
I buy a lot of brushes. What I love about rephr brushes is while they are beautifully made, and rank high in my collection, I am not too precious with them. Some brushes, while admirable, collect dust in my collection because I don’t want to stain them or use them frivolously. Rephr brushes practically encourage using them, learning their best usages. They’re beautiful, but true work horses in my collection. I also, perhaps neurotically, perhaps needlessly, wash my brushes after every use. I have not noticed any shedding or damage from said practices, and that’s great!
Really mindful about Feedback and easily accessible
Rephr actually seems to listen, care, and adjust the products offered based on customer feedback. It is amazing as a customer to feel heard and important.
I love the performance of the brushes, the price, the sleek black handles and the softness of each brush.... They were delivered quickly and packed well. I have ordered a number of times and have always been happy.
The brushes arrived in a timely manner which I really appreciated. To me the stars of the set were brush 28 and brush 14. 28 is perfect for glittery/shimmery shades which i wear often, and I loved brush 14 because it applies makeup really smoothly to my lids and blends eyeshadow well. My set came with a bonus brush, 29, which is actually the one I ended up using the most. I shaved most of my eyebrows off :/ so I end up usually drawing them in every day and brush 29 really helped with that. I like how small and precise it is! I didn't really use it for eyeliner much but when I did, it did the job fairly well.
I really enjoyed shopping at the Prototype Shop. Buying makeup brushes online can be nerve-wracking since you can't try them out first, but all the positive reviews helped confirm my choices. The free shipping was a great bonus too! My only suggestion would be to include more pictures, especially of people using the brushes. I didn’t realize the concealer brush was angled—if I had known, I would’ve bought two sets!
The brush set feels high quality and works perfectly
Great customer service, fast and communicative.
Every time I shop at rephr it’s a wonderful experience. Their product quality is fantastic and they have great customer service.
This company makes great make up brushes
The foundation and concealer brushes are soft and luxurious. Makeup glides on and a small amount goes a long way. Best concealer brush I have ever used. My parcel arrived shortly after ordering, no problems and brushes were exactly like the photos. I am very pleased with what I received and will be buying more products from this company.
Super fast, free with low purchase amount. Just a great deal!
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