Rodrigo Garcia was really helpful and…
Rodrigo Garcia was really helpful and provided excellent service
We are the team of travel specialist, specializing in online and offline bookings, which makes the customer’s booking experience hassle free. Our travel experts cater to every booking requirement of the customer and customize accordingly.
Written by the business, not verified by us.Reservation Centre LLC (reservationcentre.us) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 85% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-03.
Rodrigo Garcia was really helpful and provided excellent service
The man was very sweet and kind. Joaquin took the time to explain, very kind, thank you very much.
I paid for 2 days but when I checked my confirmation it was only for one day and they said I would have to pay double to get the 2 days I already paid for. I called back before an hour was up and was told they don't give refunds. I explained that the sales rep tricked me and they said they would get back to me in 72 hrs. Still haven't heard from them. Also, I did not know they were a third party because I went directly to the Hilton page! This is a total scam and now a rep that sounds like a total foreigner has my credit card number!!!
Hi Marianne Kelly Kindly accept our sincere apologies for the inconvenience caused to you. I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate. For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow 1. (https://reservationscenter.com/) 2. (www.reservations.com) These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
Terrible customer service Will never use again
Dear Rachel, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced, it seems there might have been a misunderstanding or confusion as the feedback you described does not align with our standard procedures. Could you please confirm if you were interacting with our company specifically? If not, we apologize for any confusion and kindly request that you reach out to the appropriate organization to address your concerns. Ensuring customer satisfaction is our top priority, and we take your feedback very seriously. To assist us in addressing this issue promptly, could you please provide more details about the incident? Any additional information you can provide will help us investigate and take appropriate action to prevent similar occurrences in the future. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
This is a scam booking site. The price listed online is low, but when I called to confirm it, there are actually no such tickets at all. So beware of cheating.
Dear Zhaochun Chen, Kindly accept our sincere apologies for the inconvenience caused to you. I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate. For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow. 1. (https://reservationscenter.com/) 2. (www.reservations.com) These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
Juan López Excellent
Hi Jim Robertson Kindly accept our sincere apologies for the inconvenience caused to you. I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate. For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow 1. (https://reservationscenter.com/) 2. (www.reservations.com) These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
Miguel Sanchez was a frente servicio and help Who guided us and comoleted the needed transactions. Thank to hin we will have Booker comoletely the flight successfully.
Gracias por tu serviso Juan lopez Eres El mejor
Very good answers to my questions, my problem was solved by Mr Joaquin Hernandez.
Mark is always cordial, knowledgeable, and eager to help. I wish more people were as eager.
Mr. Jerry have a lot of patient and kindness. Next time we still need him service for us.
was very pleased with the attention provided by the agent Juan Lopez, who assisted me at all times and communicated with me to find out how my trip had been, both there and back.
Juan López is a good person, he was very amazing with his job and help me in everything I need
Amezing experience, great service!
Nice experience
With over 15 years of experience in the hospitality industry, I booked our family reunion travel reservation with this company. I must admit that I was a little nervous about booking so many reservations in one place, but I decided to use their service, and I must say that everything went smoothly; we had no problems at all. They offered fantastic customer service.
102 reviews matching