About Reservation Centre LLC
Data updated- Website
- reservationcentre.us
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 85% (29/34)
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About this business
We are the team of travel specialist, specializing in online and offline bookings, which makes the customer’s booking experience hassle free. Our travel experts cater to every booking requirement of the customer and customize accordingly.
Written by the business, not verified by us.Is Reservation Centre LLC legit?
Reservation Centre LLC (reservationcentre.us) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 85% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Very good whit martin castillo
Greit Martín castillo
Extremely helpful alicia
Extremely helpful
Michael González
Reply from Reservation Centre LLC2024-08-26
¡Gracias por tu reseña de 4 estrellas! Nos alegra saber que tuvo una experiencia positiva con nosotros. Siempre buscamos brindar el mejor servicio posible, por lo que agradeceríamos saber qué hicimos bien y cómo podemos hacer de su próxima visita una experiencia 5 estrellas. Sus comentarios son valiosos para nosotros.
Scam
Scam - they advertise as if they were the hotel and pretend to be the hotel. Ask if you reached the hotel and they say you have reached the reservation desk BUT NOT THE HOTEL RESERVATION DESK. After the lie then comes the extra charges on your bill. They give you the room cost but not the extra charges. After the fact there is nothing you can do about it, you get screwed
Reply from Reservation Centre LLC2024-08-22
Dear Customer, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced, it seems there might have been a misunderstanding or confusion as the feedback you described does not align with our standard procedures. Could you please confirm if you were interacting with our company specifically? If not, we apologize for any confusion and kindly request that you reach out to the appropriate organization to address your concerns. Ensuring customer satisfaction is our top priority, and we take your feedback very seriously. To assist us in addressing this issue promptly, could you please provide more details about the incident? Any additional information you can provide will help us investigate and take appropriate action to prevent similar occurrences in the future. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
I love the airline ...so kind and…
I love the airline ...so kind and respectful....(Alica)
Booked a hotel in Bali through them and…
Booked a hotel in Bali through them and realised I put the wrong arrival date in. Sent off 3 emails trying to get the date changed but got no response so had to pay for 2 days I did not want. The price was US$24.98 a night making it US$399.68. When I converted it to A$ it worked out to be about $600. When I looked at my bank account they took out $803. Problem is you cannot contact them.
Reply from Reservation Centre LLC2024-08-22
Dear Customer, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced, it seems there might have been a misunderstanding or confusion as the feedback you described does not align with our standard procedures. Could you please confirm if you were interacting with our company specifically? If not, we apologize for any confusion and kindly request that you reach out to the appropriate organization to address your concerns. Ensuring customer satisfaction is our top priority, and we take your feedback very seriously. To assist us in addressing this issue promptly, could you please provide more details about the incident? Any additional information you can provide will help us investigate and take appropriate action to prevent similar occurrences in the future. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
I live in UK and thought I was booking…
I live in UK and thought I was booking with a uk company so was surprised to be charged over £1,200 for two rooms which were only £330 each. How can I cancel this as I paid up front with a credit card before I realised what the total was? Update …. It seems I was dealing directly with your company not any third party. I have sent you an email as suggested in your reply but obviously no reply as yet from yourselves. Please review your support centre emails and I look forward to a reply.
Reply from Reservation Centre LLC2024-08-22
Dear Customer, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced, it seems there might have been a misunderstanding or confusion as the feedback you described does not align with our standard procedures. Could you please confirm if you were interacting with our company specifically? If not, we apologize for any confusion and kindly request that you reach out to the appropriate organization to address your concerns. Ensuring customer satisfaction is our top priority, and we take your feedback very seriously. To assist us in addressing this issue promptly, could you please provide more details about the incident? Any additional information you can provide will help us investigate and take appropriate action to prevent similar occurrences in the future. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]
Michael gonzalez
Me atendió muy excelente
Michel Gonzales Google service
Good service
Michael Gonzalez
Great service, marvelous and cute. Fue maravilloso el servicio y muy atenta conmigo
Michael gonzalez
Excellent service of Martin…
Excellent service of Martin castillo,,thank you so much.
I was trying to fix the issue with…
I was trying to fix the issue with tripocompare for almost a month and Jake is the only one in this company who really helped me out to get it done. Thank you, Jake!
Good service
Good service The service that Ricardo Ramos gave us is great.
He do nice job pedro
Canbiar el vuelo
Good job Sol garcia
He was very sweet and helpful
He was very sweet and helpful. Also very patient. God bless you, SusieQ
Mario Hernández
Mario Hernández he offer great costumer service
Reply from Reservation Centre LLC2024-08-26
¡Gracias por tu reseña de 4 estrellas! Nos alegra saber que tuvo una experiencia positiva con nosotros. Siempre buscamos brindar el mejor servicio posible, por lo que agradeceríamos saber qué hicimos bien y cómo podemos hacer de su próxima visita una experiencia 5 estrellas. Sus comentarios son valiosos para nosotros.
Great experience with MSC
The agent was very helpful and provided me with the information I needed.
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