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Beauty & Well-being

ResortPass

ClaimedCollecting reviews

283 reviews

4.1283 reviews
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About ResortPass

Data updated
Website
resortpass.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
0% (0/52)
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About this business

Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.

Written by the business, not verified by us.

Is ResortPass legit?

ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.

Auto-generated from all reviews of this business. For reference only.

What people say

Denied Refund

The hotel canceled our cabana the day of our rental because of morning and early afternoon rain. Reached out to ResortPass for a refund and explained the situation, but was denied my money back. Was told I should’ve checked the weather in advance. I did. But I also made my reservation a few weeks before my rental day. You need to be more accommodating for extenuating circumstances!

The property I went to on Resort pass…

The property I went to on Resort pass on Sunnyvale had the most stunning photographs but when you arrived it was a really old daggy rundown looking pool with some nice furniture pieces around it. But the furniture wasn't nearly as nice as well was displayed in the picture. NO UMBRELLAS EITHER. The only way to get shade was to sit and in the under this big canopy where they had ³sofa type seats.

Wonderful Pool experience for the…

Wonderful Pool experience for the price! Pool was comfortable. The amenities were great. The only feedback I would have is that you get locked out of the pool when you go to the spa you have to walk across the entire parking lot so keep that in mind.

EXCELLENT!!

EXCELLENT!!! We had an incredible time. The young ladies at the check in desk were so welcoming and helpful. Kya at the Flow Ride was awesome! Out family loved it!!! We will definitely come back. HIGHLY RECOMMENDED FOR FAMILIES either with young kids or teenagers!!! Thank you Arizona from Nebraska!!!!