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Beauty & Well-being

ResortPass

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283 reviews

4.1283 reviews
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About ResortPass

Data updated
Website
resortpass.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
0% (0/52)
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About this business

Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.

Written by the business, not verified by us.

Is ResortPass legit?

ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.

Auto-generated from all reviews of this business. For reference only.

What people say

Everything went smoother than a cat on…

Everything went smoother than a cat on a Roomba! We waited until we were in the car and on the way because our little kids change their minds more often than I change outfits (and I’m a woman, so that’s saying something!). We arrived, flashed our confirmation email like it was a VIP pass, and were let in without a hitch. No drama, no tantrums, just pure happiness. We were so thrilled, we almost started a conga line right there!

Booked for two nobody there had to go…

Booked for two nobody there had to go to reception in hotel. Got in at 14.15 none of the machines were switched on had to wait for staff to get them up and running hit my first golf ball at 14.25 I was gave the option of staying longer but I book 14.00 as I had to leave at 15.00 for work. The facilities were good but got 35 mins instead of the 1hr I payed for.

A 12% “platform fee” is outrageous

A 12% “platform fee” is completely outrageous. Then sales tax added makes then price an additional 20% higher than advertised. You need to say $94 and then put in parentheses “estimate $125 total after fee fees and taxes” upfront. I do not want be completely surprised only at the very end of the process by the price addition of 20%.

Great Last Day In Paradise

Dave, at the front desk was very welcoming. He was so helpful with the check-in process. Our room was ready to go and we were presented with treats to make our short stay an exceptional one. The pool was nice, clean and a great end to our trip. Check-out was seamless. We hade jis6 enough time to enjoy the pool and jacuzzi before the rain. Awesome day!