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Beauty & Well-being

ResortPass

ClaimedCollecting reviews

283 reviews

4.1283 reviews
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About ResortPass

Data updated
Website
resortpass.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
0% (0/52)
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[email protected]resortpass.com

About this business

Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.

Written by the business, not verified by us.

Is ResortPass legit?

ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.

Auto-generated from all reviews of this business. For reference only.

What people say

A
Andrea KnudsenUnited States · 2 reviews · Verified · Experienced 2026-08-07 ·

Very frustrating- your Apple Pay does…

Very frustrating- your Apple Pay does not work. I reached out to Apple. They could not resolve it. I tried probably seven times…in the end it was accomplished via applying credit card. However someone needs to fix or take it down that form of payment. When I tried to call the message states- will call back in for 3 to 5 days, ridiculous. Hire more people.

A
ApUnited States · 3 reviews · Verified · Experienced 2026-07-24 ·

Double Charged!! Reserved two day rooms through resort…

Reserved two day rooms through resort pass for a late flight and I was double charged - once by ResortPass and again by the hotel directly. I had to put a credit card down as a $50 deposit per room during check in and was told it would be released upon check out. When I returned home I was actually charged an additional $98 per room by the hotel directly in addition to the full amount I prepaid to ResortPass. I called the hotel directly and they insist I take it up with resort pass. Resort pass is also putting the blame on the hotel. Not getting much help. Beware when booking.

A
AngUnited States · 1 review · Verified · Experienced 2026-08-05 ·

Cabana Days Before School Days 🏖️📚

Cabana Days Before School Days 🏖️☀️ We decided to squeeze in one last little beach break before school starts and booked a cabana through ResortPass in Panama City Beach. Such a fun and relaxing way to spend the day! Check-in was super easy and the front desk staff was so friendly. I had already paid to park in the lot before realizing parking was included with our cabana. I really didn’t want to make the walk back to move the car, so they took care of my parking charge for me — which I really appreciated! The cabana was $150 and covered up to 6 people, so it was a great deal for a group. We had plenty of shade, comfy seating, towels, cold water, a TV AND a mini fridge! 🙌 It was so nice having our own cool little home base to relax, snack, watch TV and escape the Florida sun when we needed a break. For $150 for up to 6 people, I definitely felt like we got our money’s worth. It turned an ordinary beach/pool day into a little mini vacation. 🌴😎 Great service, easy check-in and a fun way to enjoy one last summer adventure before it’s back to school! We would definitely do it again!