Easy booking process on app with lots…
Easy booking process on app with lots of amazing locations and great price! Loved the poolside drink and food service!
About ResortPass
Data updated- Website
- resortpass.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 283 reviews
- Replies to negative
- 0% (0/52)
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About this business
Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.
Written by the business, not verified by us.Is ResortPass legit?
ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.
Auto-generated from all reviews of this business. For reference only.What people say
No customer service
Helpful staff
Thanks so much for making the booking process easy for me.
Easy process
Great
Easy and fast
The process was so fast and easy
The process was so fast and easy. It was an affordable amount for the time we stayed. The staff was also quick and helpful.
Made it very easy
The bookings process was easy and fast…
The bookings process was easy and fast check in. The staff was nice and helpful.
I Entered my discount code and it made…
I Entered my discount code and it made me put in my payment method before placing the discount. Well the payment went through with no discount. I also tried to book a day room and it wouldn’t let me either. I’m not sure i will use your site agsin
At checkout I couldn’t use Apple Pay
At checkout I couldn’t use Apple Pay, kept faulting out. The reason for 4 stars
The shay in culver city LA is legit
The shay in culver city LA is legit. Excellent service. No one was annoying abt me being there. Jasmine the manager at the front desk was so cool and accommodating. I’d be happy to come back.
Excellent location and staff!!!
I already wrote your customer service…
I already wrote your customer service and expect a response to discuss a refund or a make up another time. Pool and Hotel were nice but it’s not staffed. There is no hotel staff at the actual pool. This caused an entitled woman named Jamie to bring a speaker and play her Music out loud for everyone ruining the experience for all. She even brought a plastic inflatable that she floated on in the pool while still blasting her speaker!!! It was extremely Trashy- my daughter and I stayed less than hour and left. One bad apple ruined it for everybody!
Stellar App!!
Simple booking process and the locations on the list are phenomenal.
Everything nice, including the price
Everything
Hotel worker was very accommodating and…
Hotel worker was very accommodating and even extended it past 6pm.
Limited umbrellas so get there early if…
Limited umbrellas so get there early if you want one
Relaxing…
Wonderful Day to spend in the Pool. Staff was Friendly and helpful. Delicious Cocktails.
We used ResortPass for the first time…
We used ResortPass for the first time during our Caribbean cruise. We booked two beach loungers at the best Snorkeling beach on Roatan. The booking process was easy and flawless. I will definitely use again.
We wanted to day pass at the Marriott…
We wanted to day pass at the Marriott in Waikoloa and in previous years was sold out but this year we got it, no problem!