About ResortPass
Data updated- Website
- resortpass.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 283 reviews
- Replies to negative
- 0% (0/52)
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About this business
Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.
Written by the business, not verified by us.Is ResortPass legit?
ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.
Auto-generated from all reviews of this business. For reference only.What people say
Booked two passes for a massage and…
Booked two passes for a massage and there wasn’t even massages available!!
No cancellation like other forums
No cancellation like other forums. The room was old, no hand soap or body soap. Parking was $15 per hour.
Great Friendly service!
Great Friendly service! Not too crowded Convenient location
Easy peazy!
The site was very easy and simple to navigate through.
Great tool to find luxury resorts for a…
Great tool to find luxury resorts for a quick daycation instead of a mandatory overnight stay just to enjoy the pool. This will be my second daycation and I am so looking forward to it. It was super easy to book and many locations & options to choose from.
Way too many sneaky charges
Way too many sneaky charges. Never booking with this again
Great first experience and staff was…
Great first experience and staff was very helpful and accommodating! Would definitely do it again!
Smells really good at the lobby
Smells really good at the lobby, the personnel is so friendly and helpful, they're always taking care of you, the pool is beautiful, I loved it! Special thanks to Corinthian her service was excellent (👌 service and drinks).
I tried to modify right after booking…
I tried to modify right after booking the virtual assistant was no help I need a credit since they couldn’t help Me fix my issue 5 min after my booking
The price on resort pass was higher and…
The price on resort pass was higher and included a fee. The website kept declining ny card even though the credit card app shows it as pending Save your money and call the resort directly
Easy for first time user
Easy for first time user. Great resort, last minute playdate with grandkids!
Perfect the best
I got a pass for my Aunt
I got a pass for my Aunt. The SpaWell El Conquistador Hilton resort in the Tucson area impressed my Aunt. She was particularly impressed with Mallory's service at the resort. It worked out well. As a tip when you reserve on resort pass you have to talk to the spa. When you try to reserve a time slot online it, it is typically for persons paying through the spa website versus through resort pass.
Tried to apply the discount code they…
Tried to apply the discount code they sent me but got a message saying that the code was only valid at the website. I was at the website. Asked help and chatted with AI for a few minutes. Nothing got fixed. Booked with no discount. The hotel was just as advertised. The booking g process was not up to standard
Great options and prices
We had great time
We had great time! Lots to do - pool and lake. Reasonable prices at the pool bar and Butches deli.
Amazing
Easy and amazing
Pool was absolutely filthy
Pool was absolutely filthy. Did not feel comfortable swimming in it. I have photos of a foamy white layer that looked like bacteria and vomit.
We had a wonderful
We had a wonderful, relaxing day using the pool and enjoying the amenities and lush grounds at the hotel. Definitely a worthwhile experience.