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Electronics & Technology

Restoro

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200 reviews

4.2200 reviews
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About Restoro

Data updated
Website
restoro.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
100% (37/37)
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About this business

Restoro® is a world leader of internet-based system repair solutions. The highly acclaimed Restoro® repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

Is Restoro legit?

Restoro (restoro.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

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Martha Dalitzky · 5 reviews · Experienced 2023-01-13 ·

Flashing icons at bottom of screen. Solved for now

Stayed with the problem until resolved. I did have a hard time communicating but we were both patient until things were done. I hope the flashing icon is gone for good Everything is working correctly now.

Reply from Restoro2023-01-15

Hi Martha, Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

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Stuart · 17 reviews · Experienced 2023-01-13 ·

TERRIBLE Company.

TERRIBLE Company. I have paid for the service to clean my computer until 2029!!!! Yet it won't accept the code supplied. Email the company 3 times - NO RESPONSE. ASK for a REFUND - They have replied NO REFUNDS UPDATE 15/02/2023. Email received from this company, the one that denied that I have sent them 3 emails!!! A FULL REFUND ??? the one they said they don’t give is on the way to my bank account. But what about the money for the 3 years that I have currently paid and can’t get the program? Lost those I suspect?????? Go on prove me wrong!!!!

Reply from Restoro2023-01-13

Hello Stuart, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We understand and respect your decision and we do grant refund requests accordingly. We have agents that are available 24/7 to receive and reply to emails. We are not sure why you have not received any reply for your request. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter.

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Johanna · 1 review · Experienced 2023-01-11 ·

I had Cindy P was very helpful!

I had Cindy P help me and noticed she had done so a while back as well. I felt comfortable connecting with her on my computer. She was patient in me finding things and solved the Restoro scan problem, that required an administrator password. Etc.

Reply from Restoro2023-01-12

Hello Johanna! Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

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Mercenary Computer Genius · 1 review · Experienced 2023-01-09 ·

Restoro is a scam/scareware app

Restoro is a scam/scareware app that fraudulently claims to be a Microsoft Partner. It only takes a moment to see that this is the same scam company that used the same tactics a few years ago, Reimage. I'm an IT director and decided to check this out after a co-worker brought their personal laptop in with multiple issues, which were only made worse with this "all-in-one fix everything" app. A quick google search that dumped an improbable amount of 5 star reviews from all around the world, and having run into too many sites when searching for a solution to a new problem that were loaded with "you can do this lengthy process or you can just download Restoro and fix it now!" adverts. So I setup a VMware ESXi virtual machine with a brand new clean install of Windows 11 Pro with Office 365, just so I could see exactly what the changes were after installing this software. After a quick call to my credit card company to advise them that I was making a purchase that was 99% sure to be a scam, and that I needed to insulate myself as best as possible and explained why I was going down this route, they issued me a virtual credit card number and off I went. The number of "issues" it found on a clean installation were staggering and I immediately found zero need to purchase a license. I advised the co-worker to change every password he had and to lock all his credit cards when not actively using them and to watch for attempted fraudlent activity. We manually backed up his files and wiped his laptop and started fresh. You can go to Microsoft's site and search for Restoro and see exactly what their take is on this "optimizer".

Reply from Restoro2023-01-12

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

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Mike Fogel · 1 review · Experienced 2023-01-11 ·

i think everything when good.

Reply from Restoro2023-01-11

Hi Mike! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

Lost everything!

Lost everything!! Downloaded, installed, and ran program without any stops, or hic-up's. Restarted when instructed. Would not boot! Tried everything, including Windows Recovery Disc, It said 'Windows could not repair this computer'.

Reply from Restoro2023-01-11

Hello Edwin, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

P
Patricia Lane · 1 review · Experienced 2023-01-10 ·

Very helpful in resolving issue quickly.

Reply from Restoro2023-01-10

Hi! Patricia! Thank you so much for sharing your feedback about our service. We're glad to hear that our team's performance met your expectations. We hope to make your next visit just as positive. Have an amazing day!

L
Larry · 2 reviews · Experienced 2023-01-10 ·

Prompt response and solution

Prompt response and solution. Great customer experience.

Reply from Restoro2023-01-10

Hello Larry, We are blown away with your kind words! Our team enjoys doing what they do because of customers like you. Thank you so much! Please do not hesitate to contact us.

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Mr Peter Windsor · 38 reviews · Experienced 2023-01-09 ·

Useless

Useless, I received a receipt but no key to activate it. Contacting them was a waste of time. It was also a waste of money. Do not be conned as I was.

Reply from Restoro2023-01-10

Hello Mr. Peter, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

W
William Fuller · 1 review · Experienced 2023-01-10 ·

The agent was knowledgeable about my…

The agent was knowledgeable about my issues and resolved it in a timely matter.

Reply from Restoro2023-01-10

Hello William, Thanks so much for sharing your experience with us. We are very glad that your computer is now back in great shape. Should the need arise, please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

K
Kim Madsen · 13 reviews · Experienced 2023-01-08 ·

Thank you Jovel E

Thank you, Jovel E for prompt and expert assistance. Restoro always performs beyond reproach... fast, reliable and kind is what I have come to get used to from your company. Thank you again!

Reply from Restoro2023-01-09

Hello Kim! We greatly appreciate your wonderful comment and thank you for putting your trust in us. Jovel E. is going to be pleased once she hears this commendation. Rest assured that we will always be ready to help you out. Should the need arise, please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

A
Al J · 8 reviews · Experienced 2022-10-30 ·

Very disappointed with Restoro

Very disappointed with Restoro, every time I run the program it removes my Dropbox link from my laptop to my dropbox online. it sees it as a threat, I have reported it 10/30/22 and to date they keep telling me that the developers are working on the issue, wish I would have not purchased this app.

Reply from Restoro2023-01-09

Hello AI, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We could check if there are updates from our Developers regarding this issue. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately. Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter

B
Bill Trinnes · 5 reviews · Experienced 2023-01-09 ·

Wonderful service (as usual)!

Reply from Restoro2023-01-09

Hello Bill! Thanks so much for sharing your experience with us. Our team works hard to make sure we deliver a wonderful service to keep our customers happy. Should the need arise, please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

M
Marco · 2 reviews · Experienced 2023-01-09 ·

Quick and easy

They solved my problem with efficiency and in a timely manner.

Reply from Restoro2023-01-09

Hi Marco! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

C
Customer · 36 reviews · Experienced 2022-05-07 ·

Hated it

Hated it. Multiple annoying pop-ups that can't be controlled. Impossible to uninstall from my PC in spite of multiple attempts. I had to take it to a computer expert to eradicate it (the date is approximate). And now it's attempting to auto-renew! Get lost.

Reply from Restoro2023-01-08

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

R
Raymond Mac Donald · 3 reviews · Experienced 2023-01-08 ·

Manuelyn did a great job

Manuelyn did a great job. I give her high marks.

Reply from Restoro2023-01-08

Hi Raymond We’ll make sure we pass your kind words along to Manuelyn, who we know will be delighted to read your comment. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

C
Colonel James G Van Straten, R · 4 reviews · Experienced 2023-01-06 ·

The technician was excellent

The technician was excellent. His name was Kim. He rapidly understood the one problem that I was having, diagnosed the problem, and corrected it, I am very pleased with his service and would recommend Restoro to my friends.

Reply from Restoro2023-01-06

Hello Col James! We greatly appreciate your wonderful comment and thank you for putting your trust in us. Kim is going to be pleased once he hears this commendation. Rest assured that we will always be ready to help you out. Should the need arise, please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

J
Jason · 9 reviews · Experienced 2023-01-05 ·

Absolute nightmare..

Absolute nightmare... demands you "subscribe" first with no way to cancel it. In my desperation to deal with some windows 11 error codes thought the app would have a cancel option. It does not. Finally decided to give up and get a refund, but the support team does not answer. A little further research shows this app is a scam app probably from India. If you've subscribed to this only way out is to get a new bank card. VERY much not recommended and stay as far, BE WARE OF SCAM!!! Also if they reply to your review on here be aware the chat client they use is also a scam. The person on the other end is either a scripted bot, or is acting the fool to string you along to get more information out of you. Edit to this review. I did try using their chat. I was met by like I said a bot or something else named Airha L that "person" did exactly nothing, waited minutes between messages, and when I said "I want to unsubscribe" meaning I wanted my credit card off their system(As they force you to subscribe) "She" just said, "what does that mean". I finally just said I was fed up dealing with the scam and left the chat. However I did screen record, and screen capture that entire conversation, I'll probably put it on youtube since I cannot upload those on this review.

Reply from Restoro2023-01-06

Hi Jason, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We are saddened to hear that Restoro was not able to fix the Windows issue on your computer, as it should be. We understand your frustration and respect your decision if you would want to request for a refund. We apologize if you have had difficulties contacting us. Our support is available 24/7 via phone, chat and email. There may have been instances that your call was routed to a queue due to all of our agents had a call at that current time. This is unacceptable especially if our customers needed our support. We definitely would honor your refund request. I understand that you are hesitant to contact our Chat Support. Since this platform does not display your information for security purposes, we encourage you to contact us via Chat as that is the fastest way for us right now to address your request. We assure you that the Chat support are live agents and not bots. Chat: https://tinyurl.com/RestoroLiveChat Email: [email protected] We hope to hear from you. We appreciate your patience in this matter.

Very fast and no problem

Reply from Restoro2023-01-05

Hi Frenzy We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

The speed with which my problem was…

The speed with which my problem was resolved. However after running the software my problems are not fixed. It did not repair my RICHED20.DLL problem

Reply from Restoro2023-01-05

Hello Maureen We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: [email protected] Chat: https://tinyurl.com/RestoroLiveChat

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