Restoro® is a world leader of internet-based system repair solutions. The highly acclaimed Restoro® repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.
Is Restoro legit?
Restoro (restoro.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-31.
Initially I was going for a year subscription but read all is automatic and the paid would increase after the first year. I am glad I did not go ahead with this and end up paying $30 plus for one session only but the software did not sort out my issue, end up more frustrated- they just took my money.
Reply from Restoro2023-02-26
Hi Maria,
Thank you for bringing this up to our attention. We're sorry to hear that your experience was not the quality you expected. This is not the impression that we would like you to have.
May we suggest to please contact us via Live Chat instead for us to address your concern immediately.
Chat: Go to www.support.restoro.com > click on ''Live Support"
We appreciate your patience in this matter.
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
B
Becky · 1 review · Experienced 2023-02-25 ·
★★★★★
I have license keys (3 of them)
I have license keys (3 of them), but your site does not show the "key" icon so I can update my new expiration date.
Reply from Restoro2023-02-26
Hi Becky,
Thank you for bringing this up to our attention. We're sorry to hear that your experience was not the quality you expected. This is not the impression that we would like you to have.
May we suggest to please contact us via Live Chat instead for us to address your concern immediately.
Chat: Go to www.support.restoro.com > click on ''Live Support"
We appreciate your patience in this matter.
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
Initially, the software did not sort out my issue, and was a bit upset. Contacting support was not straightforward on their website I found, but once I made contact with Joel, help was great and took about 2 hours to sort out. Great work!
Reply from Restoro2023-02-23
Hello Didier,
We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
B
Barbara Taylor · 1 review · Experienced 2023-02-20 ·
★★★★★
They work on my computer and fixed it…
They work on my computer and fixed it were very friendly and helpful.
Reply from Restoro2023-02-21
Hi Barbara!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
M
Muj · 3 reviews · Experienced 2023-02-08 ·
★★★★★
They take your money for a product that does not work
Downloaded the product to improve computer performance; ran the scan and it made certain apps on my system UNUSABLE so I had to do a system restore to get my computer back into the condition it was before.
Processed a refund over 2 weeks ago and sent countless emails with NO RESPONSE from them. They advertise '24/7' customer support yet no one has got in contact to refund my purchase given that it left my computer in a worse state than it was before!
Reply from Restoro2023-02-20
Hi Muj,
Thank you for bringing this up to our attention. We're sorry to hear that your experience was not the quality you expected. This is not the impression that we would like you to have.
May we suggest to please contact us via Live Chat instead for us to address your concern immediately.
Chat: Go to www.support.restoro.com > click on ''Live Support"
We appreciate your patience in this matter.
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
e
emilio valdes · 5 reviews · Experienced 2023-02-16 ·
★★★★★
I clicked on their website because they…offer a free scan.
I clicked on their website because they adverticed a free scan of my computer, then they wanted to charge after it was done. (which wasn't very good anyway) Just STAY AWAY. Keep using AVAST it IS free and quite good.
Reply from Restoro2023-02-17
Hello Emilio,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go!
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
D
D Gold Novice with Software · 15 reviews · Experienced 2023-02-16 ·
★★★★★
For the years I have been with RESTORO…
For the years I have been with RESTORO I have found the agents to be polite, knowledgeable and very professional when assisting me.
Reply from Restoro2023-02-16
Hi!
We're happy to hear you had a great experience with Restoro. Your review made our day!
The whole team works very hard to keep our customer happy.
Thank you for giving us the chance to serve you. Have a wonderful day!
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
H
Hans Kofoed · 7 reviews · Experienced 2023-02-12 ·
★★★★★
ADVARSEL 2
Så har RESTORO igen trukket penge (DKK 306,19) uberettiget fra mit kreditkort!
De har ikke returneret det første uberettigede træk!
Sagerne vil nu blive overgivet til politiet.
Fra deres salgsside skriver de:
How will I be charged when I purchase the license key?
There is a one-time charge for the total amount that you will see on your credit card. Once you pay, you will receive your license key that you can use for one year. There is no recurring charge or automatic renewal of the license key. If you would like to renew the license key after one year, you may do so by clicking on the Renew Now button in the bottom left side of the program screen. This link will be available starting from 30 days before the key expires.
Den passus lever de så ikke op til da de fornyer licensnøglen automatisk!
Reply from Restoro2023-02-13
Hej Hans,
Tak for din anmeldelse, og vi er kede af at høre, at din oplevelse ikke var af den kvalitet, du forventede. Hvis du er åben for at diskutere dette yderligere, bedes du kontakte os direkte på vores tekniske support-hotline nedenfor. Vi er forpligtet til at yde fremragende kundeservice og ser frem til at høre fra dig.
E-mail: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
R
Rick Garrison · 3 reviews · Experienced 2023-01-27 ·
★★★★★
Bought Restoro in 2022. Cancelled in 2023 but no refund.
Bought Restoro in 2022. Used it on one computer but it didn't fix anything that I could tell. A year later I received an email saying the subscription would auto-renew and gave me a link that didn't give me any information whatsoever as to just what credit account would be charged. Also, cancellation was via email which I did. By the time they got around to cancelling, my Paypal accout had already been charged. Now that won't refund and Paypal denies responsibility and won't reverse that charge.
Reply from Restoro2023-02-09
Hello Rick,
Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.
We could definitely check on your account right away and refund the transaction as needed since you have previously requested the subscription to be cancelled. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
We appreciate your patience on this matter
M
Mayumi · 2 reviews · Experienced 2023-02-07 ·
★★★★★
Fast and efficient service and great…
Fast and efficient service and great repair job.
Reply from Restoro2023-02-07
Hi Mayumi!
Thank you so much for this 5-star review. We sincerely appreciate you taking the time to share your experience with Restoro.
Let us know if you still have other concerns.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
S
Savannah Marang · 5 reviews · Experienced 2023-02-06 ·
★★★★★
Program seems to work, hard to cancel
Program seems to work. Kept getting popups my subscription was going to expire soon so I bought a new key, proceeded to get an email that my subscription is due to renew. Don't respond to any emails and Paddle also can't do anything. Have to go to paddle.net and talk to the bot to cancel the subscription!! Subscription is cancelled within a minute once you know how to do it. Makes this company feel like a scam.
Edit: Funny how the company tries so hard to explain how their product is not a scam, but isn't responding to how hard it is to cancel their subscription! Apparently they cannot read reviews either.
Reply from Restoro2023-02-06
Hello Savannah,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Should you have further queries, please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
T
Tamas · 10 reviews · Experienced 2023-02-05 ·
★★★★★
I downloaded restoro
I downloaded restoro. ActiveX failure and the restore comes back every 15seconds, offers never notify me, but it comes back. Absolutely useless software. Guys want money for nothing
Reply from Restoro2023-02-06
Hello Tamas
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
v
virginia canada · 1 review · Experienced 2023-01-31 ·
★★★★★
quick response and issues resolved
Reply from Restoro2023-01-31
Hello Virginia,
Thanks for taking the time to share your opinion on our services. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: [email protected]
Phone: 1-888-575-7583
Hello Janet,
We sincerely appreciate you taking the time to share your experience with Restoro.
On behalf of our team, thank you for allowing us to serve you.
Phone: 1-888-575-7583
Email: [email protected]
Chat: Go to www.support.restoro.com > click on ''Live Support"
T
Terry · 1 review · Experienced 2023-01-22 ·
★★★★★
Quick
Quick, efficient, and valuable.
Reply from Restoro2023-01-22
Hello Terry
It warms our hearts to hear such amazing feedback! Thank you for taking the time to share your experience with us!
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
d
danny · 3 reviews · Experienced 2023-01-20 ·
★★★★★
helped to trstore the computer to good…
helped to trstore the computer to good condition
Reply from Restoro2023-01-22
Hello Danny,
Thank you so much for this 4-star review. It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Techs were professional and experts in their field. All problems were corrected completely.
Reply from Restoro2023-01-17
Hi Rodric!
We're happy to hear you had a great experience with Restoro. Your review made our day!
The whole team works very hard to keep our customer happy.
Please do not hesitate to contact us if you need our help.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
A
Alan Winsley · 15 reviews · Experienced 2023-01-16 ·
★★★★★
An excellent job as usual by Kim
An excellent job as usual by Kim, thankyou
Reply from Restoro2023-01-16
Hi Alan!
Thank you so much for sharing your feedback about our service. We're glad to hear that Kim's performance met your expectations.
We hope to make your next visit just as positive. Have an amazing day!
Should the need arise, please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
M
Mark Rafot · 1 review · Experienced 2023-01-16 ·
★★★★★
Great Customer Care
Kathleen was with me for over half an hour until we got fixed. Much appreciated her help. Above and beyond a lot of the bigger software companies. Also relativally easy to get to the chat line
Reply from Restoro2023-01-16
Hello Mark!
We can't thank you enough for taking the time to share your experience with us. The team works hard to provide the best possible service to every customer.
We look forward to serving you always.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
x
xov xov · 1 review · Experienced 2023-01-15 ·
★★★★★
Please do not purchase this software…
Please do not purchase this software it’s a scam!!! I’ve always had a clean PC with no issues because I run a full deep scan from my built in security every day and not once had any malware or viruses. Today I stumbled across an issue with some of my apps not showing the icons, I didn’t know how to fix it myself so I Googled my issue and this Restoro app/software said it would fix it.
I downloaded it and ran a free scan thinking it would fix it, as I was scanning it, it was saying I have multiple Malware’s and a few viruses and I needed to pay for the premium feature to “fix” it, It scared me so I went ahead and brought it and finished the scan. Restarted my computer and I was still having the same issue I had after I finished the scan. I ran a full deep scan with my built in security and it said Restoro has infected files. I removed it straight away and canceled my renew subscription. This software is basically designed to make your PC look infected when it’s actually not, it’s a scare tactic a lot of other softwares use to make you pay for premium subscriptions and also make it nearly impossible for you to cancel. PLEASE AVOID!!!
Edit: don’t listen to these automated replies, it’s all a scare tactic, I installed the free version first then was forced to buy the premium version to remove apparently multiple viruses and malware I didn’t even have on my computer, the only malware I got was from your stupid software, saying I have over 3000 junk files on a fresh PC just to double check if it works. Scam scam scam, nothing but fake numbers to scare your customers into buying premium.
Edit: as of 16/1/23
This is actually a joke now, I’m getting emails after cancelling saying “ we can’t refund but we can extend it”😂 it’s offering me free products as “free gift” when the products are free anyways “ look forward to hearing you in court!
Reply from Restoro2023-01-15
Hello Xov
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email.
If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Please contact us directly on our technical support hotline below.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
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