Rise Up Lending is here to help when unexpected bills and expenses start piling up. We offer effortless and convenient installment loans through our easy online application process to help in your time of need.
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Is Rise Up Lending legit?
Rise Up Lending (riseuplending.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and straightforward loan process, noting that funds are securely deposited into bank accounts within a single business day without unnecessary delays. People also appreciate the incredibly helpful and professional staff members who patiently guide clients step by step through every financial transaction.
Some reviewers were not happy with the confusing payment terms, mentioning unexpected high fees and long-term costs that were difficult to manage. Some people also felt that customer support could be inconsistent when handling account questions, leading to frustration regarding loan balances.
Auto-generated from all reviews of this business. For reference only.
Easy to work with, clear communication. Really helped me when I needed it.
Reply from Rise Up Lending2026-05-07
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Fast and easy application process, funds were available next morning
Reply from Rise Up Lending2026-05-06
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Excellent customer service answer all my questions that need to be answered
Reply from Rise Up Lending2026-05-06
Hi David! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Rise Up Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
Think you are fast to help people and d money was quick to my account. Thank you. The only thing is, the payment are too high, and so short of time one to d other. Should be one in the month. This way you be really helpful.
Reply from Rise Up Lending2026-05-04
Thank you for sharing your experience with us, Jannette! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. Rise Up Lending loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at [email protected] or at (855) 609-7473.
I was a little hesitant. Applying was simple and easy. I knew my credit score was poor. To be accepted and be approved for the loan I was looking for. I was able to get caught up on misc. and bills. I just want to say thank you. I still have a little more. When I paid this loan I may do another loan. By getting this loan hopefully it will help raise my credit score.
Reply from Rise Up Lending2026-05-04
You're most welcome and thank you for the five-star review, Ervin! We're glad you chose us as your lending partner.
Rise Up Lending is usury.
Plain and simple.
They force you to pay your loan off, in full, with a one-time payment (including eye-gouging interest).
They do not make this clear initially.
Instead, they use deceptive language that makes you think you will pay the loan off in monthly installments.
If you cannot pay off the loan immediately, you will continue paying them an exorbitant fee every month for over a year.
In my case, this meant a monthly fee that was half of the original loan amount, for a period of 16 months!
Stay away, just look them up on BBB.
Reply from Rise Up Lending2026-05-04
Hi john. Unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 609-7473 so that we can help you. Thank you.
Quick answer of my call. Clearly spoken & polite clerk. Quick processing & follow up.
Reply from Rise Up Lending2026-05-01
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
They were caring about your situation to work with you
Reply from Rise Up Lending2026-04-30
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Easy application and quick turnaround. Money landed in my account the same day. Great service!
Reply from Rise Up Lending2026-04-27
Hi Lisa, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up lending!
Hi, Julie, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (855) 609-7473. Thank you for being a Rise Up Lending customer!
I had an emergency and needed cash quick. The process was quick and easy even with not so good credit. I am grateful for the help I received will definitely recommend and come back again.
Reply from Rise Up Lending2026-04-27
Hello Angeleka, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
Very understanding and very professional when it came to my matter
Reply from Rise Up Lending2026-04-22
We appreciate the time you took to share this review. We're happy to know that you found the level of professionalism exceptional. We appreciate your business.
Ease of approval process and the speedy delivery of funds!
Reply from Rise Up Lending2026-04-20
Hi John, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up Lending!
The advocates were nice and quick to answer my questions.
Reply from Rise Up Lending2026-04-16
Thank you for your feedback, Louis! We are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
Carlos helped me out so much with my loan experience. Thank You so much Carlos!
Reply from Rise Up Lending2026-04-13
Hi Robert! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Rise Up Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
I am extremely disappointed and frustrated with how Rise Up Lending treated both my aunt and me.
For several weeks, I was told by multiple representatives that my loan was paid in full. I relied on that information, only to later be told that I suddenly owed an additional $300 due to a “returned payment” that I was never made aware of. This was especially concerning because I had already called to pay off the balance using another card due to suspected fraud on my account. At no point was I properly informed of any issue or outstanding balance.
Throughout this process, I spoke with several representatives, including Maria, Connie, Juan, LaQuinta, Randy, and eventually a supervisor, Nathaniel—whom I only reached after repeatedly requesting escalation over the course of weeks.
My experience with LaQuinta was particularly unacceptable. She was extremely rude, constantly interrupted me, and ultimately hung up on me when I was simply asking for confirmation that no further payments would be due—something I had already been told multiple times by other representatives.
In addition, I was repeatedly promised callbacks that never happened, adding to the frustration and lack of trust in this company.
Being told multiple times that my loan was fully paid off, only to later be asked for more money, is completely unacceptable and misleading. This level of inconsistency, poor communication, and unprofessional behavior is deeply concerning.
I will not be recommending Rise Up Lending to anyone, and if I continue to be contacted regarding this matter, I will be filing a complaint with the Better Business Bureau.
Reply from Rise Up Lending2026-04-13
Hi Danielle. Unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 609-7473 so that we can help you. Thank you.
Although we hit a few bumps in the road, Rise Up Lending reps were extremely helpful in straightening it out. It was a pleasure dealing with the last rep I spoke with. She was very sympathetic to the problems I was having with bank. I have ultimately closed that checking account. Everyone loves a happy ending.
Reply from Rise Up Lending2026-04-10
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 609-7473. Thank you again for choosing Rise Up Lending and for being a valued customer. We look forward to serving you again soon!
The helpful conversations of the staff and assistance in processing the paperwork
Reply from Rise Up Lending2026-04-06
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
The process was easy & I received my money quickly!
Reply from Rise Up Lending2026-04-06
Hi Ashley, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up Lending!