Thanks
Thanks! Will order from again
About Roberts Camera
Data updated- Website
- robertscamera.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 56 reviews
- Replies to negative
- 17% (1/6)
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About this business
Since 1957, Roberts has been the Midwest's premiere source for photo, video and imaging gear. Our great prices, fast shipping and top notch customer service will wow you!
Is Roberts Camera legit?
Roberts Camera (robertscamera.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 17% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
Great customer service
Great customer service! When item i placed was discontinued they found me a replacement and shipped it out very fast!
Found a good deal on my camera and the…
Found a good deal on my camera and the processing and shipping was quick. I received my camera in a well packaged parcel. Thanks, guys!!!
Great service before I bought
Great service before I bought, checking to see if the item I wanted was in stock. The shipping was wicked fast. Nicely done on the well-packed item during shipping. The GRIIIx is fantastic, this first-time customer will be a repeat customer—thanks for a smooth online transaction and delivery.
Sent me a broken nikon f2 that was…
Sent me a broken nikon f2 that was supposedly confirmed to be working. Not okay.
Perfect
Perfect. Delivered on time well packed - thanks!
WILL NOT DEAL WITH AGAIN!!!
WILL NOT DEAL WITH AGAIN!!!! Ordered a 2x tameron conver for my canon camera and realized it was the wrong mount, I need a EF mount and this was for a mf mount. I sent in a request to cancel the order. After 3 messages through 2 days, I heard NOTHING. I finally heard back and they asked me what mount I needed and told them I already ordered a different one so I don't need it anymore, just want a credit back to my card, heard nothing, conversation tottaly stopped. Next day, I decided to just call them. GuycI talked to said it would fit, IT WOULDNT FIT AS I NEED THE EF MOUNT FOR MY CANNON, well, he persisted it would fit and after about 10 min on the phone arguing with him that I just want a credit, he finally said ok, kinda rude as well. We'll, I found on the web about it saying that a RF mount will not fit my camera, as it stated, AF WILL NOT FIT A CANON. I sent it to them from our last conversation ro show them, and THEY HAD THE BALLS TO CALL ME ON THE PHONE BECAUSE OF WHAT I HAD SENT, didn't answer it because I didn't know who it was at first till he left a message by mistake because he forgot to hang up, and YES, it was the same guy I argued with the day before. DOES THIS COUNT AS HARASSMENT????? BE VERY AWARE BUYING FROM THIS COMPANY, GOOD DEALS OR NOT, KEEP AWAY!!!!!
Great customer service
I saw that they had an item that was in high demand and scarce to find listed in stock on their website. I called to confirm and the clerk actually went back and got the item in his hands for me to confirm. Then he passed it to on-line sales as I placed my order. Shipped promptly by FedEx.
Josh is exceptional as is Lai
Josh is exceptional! He’s always there when I have questions and he’s as pleasant as can be. He makes getting prints made so easy and has taught me how to navigate ordering! Lai is also a gem! You have a great team. Liz Elkas
Fast delivery and good price
Amazing upgrade from the previous model: LUMIX G9
We are extremely happy with our purchase! After trading in 2 - LUMIX G9's, we've found quite a few great improvements with our upgrade: Ergonomics, button layout, and button sensitivity. Customizing the quick menu really makes it easy to access many important features without having to go through the lengthy settings menus. The auto focus system is drastically enhanced, but does take some time identifying the correct settings to maximize its shooting capabilities for very specific subjects. The WB, dynamic range, and high ISO are significantly improved as well.
Extremely helpful!
I'm new to using my camera and needed to get a lens for our vacation. I had tons of questions and Brayden was extremely patient with me (and my small children) in answering them, letting me try products, and showing me additional features on my camera. I greatly appreciated his help and kindness. It made choosing a lens way less overwhelming!
Great!
First time buying from this company and we will definitely be back. Great price, fast delivery, and the communication was superb. Thank you!
Very pleased...
I phoned ahead to ask a question regarding the camera and the person I spoke with was polite and helpful. I then placed the order and it was shipped quickly and arrived in great condition as it was packed very well. The condition of the camera was exactly as stated and I am very pleased with the camera and the transaction. Thank you.
Happy sale - no surprises
I was able to select a specific used camera on their website and purchase that camera. No surprises!
No Fuss No Muss.
No Fuss No Muss. Thank You for a fast transaction.
POOR PACKAGING FOR SHIPPING!
I bought a refurbished camera from Roberts Camera eBay store. The item appears to be shrink-wrapped and came in an OEM box which says "refurbished camera". The problem is - the OEM box is torn open and the camera (apart from the wrap) is not cushioned and protected for shipping. The torn OEM box and the loose camera have been placed inside a large eBay box with two small pieces of bubble wrap and one small piece of packing paper. THIS IS NOT PROPER PACKAGING FOR A PROFESSIONAL CAMERA STORE!
Found exactly what I wanted (new in box…
Found exactly what I wanted (new in box Panasonic Lumix FZ2500). Customer service walked me through choice to send to FedX center so I didn't have to wait at home all day to sign for the package. Camera is perfect and exactly as described
Great website for camera products
Shipping was fast. The lens I ordered came good and properly packaged. The item condition rating was very useful when making my purchase.
Prompt and accurate!
Prompt (same day) shipment on an item that is sold out everywhere I’ve searched. And, an online inventory that is reflective of their actual stock (an issue I had with many other retailers). I absolutely recommend doing business with this company!
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