Good Service, Good Product
Easy order on the internet; great price, just what I wanted, packed and shipped promptly with care.
Royaldesign (royaldesign.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-28.
Easy order on the internet; great price, just what I wanted, packed and shipped promptly with care.
Good quality, fast delivery.
Great product, price and delivery!
Of the three candles ordered, one was broken. The items were very poorly packed.
Dear Customer, thank you for your review. We are sorry to hear that a candle arrived damaged and will of course replace this for you. We have sent you an email today so we may help you further with this. Kind regards, Royal Design
Thank you for the safe and fast shipment of two beautiful Bergs pots. They were my second purchase, and I expect to shop Royal Design again.
Super fast shipping to the US! My Wusthof knives were well packaged for the journey! Thank you!
The cost was comparable to Amazon. They had the product I wanted and it arrived in perfect condition in less than a week
This is my second time purchasing from royal design. Each time, I am kept in the loop about each step of the process: when the order is being processed, when the order is being shipped, when the order is being delivered. The plates arrived neatly packed, all of them are true to the photo and description on the website. Even though one or two plates broke during the extremely long shipping process to Chicago, the customer service has been helpful in the refund. I would highly recommend.
looking to replace a couple broken plates from a 30 year old set. the same plates and size were available. after 30 years they are very close in color. the site is easy to use. shipping is very fast and very well packaged
Authentic product, great price, fast shipping.
Great products, always good quality and things you can’t find elsewhere. Quick shipping, love this company!
We recently traveled to Denmark and loved the squeegee wiper they had for the shower. We got home and started searching and found it on this site! We were thrilled! We were also happy to receive it so quickly since it has to be shipped from Europe to the Us! Thank you!
The box was not packed PROPPERLY- 2 glass container were broken I cut my finger on the glass .
Dear Customer, thank you for your review. I am very sorry to hear this and we will of course help you further. We have sent you an email today regarding this. Kind regards, Royal Design
Easy to navigate website, had the product in stock. Good communication.
Love it Easy online service. The candelabra is better in real life. Highly recommend product.
It is very good service and shopping experience. It didn’t ask you to sign up an account but provide all the account services seamlessly. One thing can be better would be the shipping package. Please put some protection on the original packaging since shipping internationally can be brutal :)
Purchase was exactly how it was portrayed. Delivered on time.
Fast shipping. Great quality. Excellent service.
Very responsive customer support and great products
200 reviews matching