easy fast reliable great quality…
easy fast reliable great quality products
About Royaldesign
Data updated- Website
- royaldesign.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 100% (61/61)
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Is Royaldesign legit?
Royaldesign (royaldesign.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-28.
What people say
Perfect
Perfect! Fast delivery!
I ordered 3 voluspa candles and one…
I ordered 3 voluspa candles and one arrived shattered in pieces. When I wrote to them and told them what happened with pictures I received no answer, so 8 days later I sent another email, I am still waiting to hear back from them. They are not very punctual with their emails and I hope I eventually get a reply or some kind of refund. For a European site they are not responsive or prompt.
Reply from Royaldesign2024-08-29
Dear Customer, thank you for your review. We are sorry for the longer response times via email and that one item broke during transit. We will of course help you with this and have sent an email today. Kind regards, Royal Design
High-End Quality Merchandise & Service
Beautiful Orrefors wine glasses and bottle stop arrived all in one piece via couriers who delivered to a local collection spot when I wasn’t home for the delivery. Very fast, convenient and efficient customer experience and high-end quality merchandise!
Don't buy Iittala stuff from this site
Don't buy Iittala stuff from this site, they are second quality, one of the iittala taika plates is bent. Sent complaint, but no response.
Reply from Royaldesign2024-08-28
Dear Customer thank you for your review. We are sorry to hear that you were unhappy with one of the plates received. We have sent you an email about a replacement order. Kind regards, Royal Design
Great prices for good products, but slow
Great prices, products shipped well and arrived as expected, but customer service is slow. At the time of purchase, my item was back ordered for a few months, and when I didn't receive an update when it was due to ship out, I had to reach out to customer service a couple of times before getting a response. However, when they finally responded, the issue was promptly resolved.
My order arrived on time and well…
My order arrived on time and well packaged. I love the shopping experience with Royaldesign and will definitely shop again
All is goooood
Good product fast shipping
Good experience
The products I ordered were fragile. Royaldesign packed the items well, and they arrived safely. Despite the very long distance the package had to travel, it arrived in a timely manner. Thank you, Royaldesign.
Extremely fast shippkng.from Europe to…
Extremely fast shippkng.from Europe to US
Fast shipping,shipped with extra…
Fast shipping,shipped with extra caution and we ♥️ our Dino storage basket!!
My one-stop shop for Scandinavian home brands
Great products, easy order process, fast and reliable shipping!
Trusted go to for pretty things
Royal Design has been a trusted go to for me for several years. I tend to like a lot of brands that aren't readily available to me in the US and Royal Design has a good selection at reasonable prices. They describe things well on the website and customer service is responsive should there be a problem. Items arrive quickly and well packed for shipping.
Slowest service ever
Slowest service ever. Ordered in early June for a birthday. Just arrived today / end of August. No communication. Wish I didn’t buy from them.
Reply from Royaldesign2024-08-23
Dear Customer, thank you for your review. We are very sorry that the item ordered had a longer delivery time than expected and that this has affected your shopping experience with us. Kind regards, Royal Design
Great service!
We ordered and the delivery happened so fast. Love the Hammenshoi pepper and salt grinders. They are beautiful and functional!
Quick and safe delivery
Rosendahl Grand Cru Outdoor wine glass
I am happy with the quality and design of the Rosendahl Grand Cru Outdoor wine glasses but was surprised to receive 12 wine glasses when I thought that I had ordered 6 glasses. The web page for this item doesn't indicate that they are sold as two glasses per set. There's also contradictory information on the material composition of the glasses. One place on the web page says glass and another Ecozen. I would have preferred to pay less and receive the number of glasses I thought I had ordered.
Reply from Royaldesign2024-08-26
Dear Customer, thank you for your review. We take this feedback on board and will do out best to clarify this on our website to reflect the product better. We have sent you an email today with a goodwill gesture, and hope that you are still pleased with the products received. Kind regards, Royal Design
Quality wool throw blanket
Quality product, quick shipping, smooth transaction
No breakage
No breakage. Came in on time. Product looks as represented. I was kept in the loop as to tracking info.
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