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Hobbies & Crafts

RVshare

200 reviews

3.2200 reviews
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About RVshare

Data updated
Website
rvshare.com
Category
Hobbies & Crafts
Location
United States · Akron
Status
Unclaimed
Last 12 months
163 reviews
Replies to negative
46% (41/89)
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Is RVshare legit?

RVshare (rvshare.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 41% give 1 star; The business has replied to 46% of negative reviews; 163 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

K
Kara Diffley · 4 reviews · Experienced 2026-04-23 ·

RVshare does not care for the RV owners!

Ive been renting out my van on RVshare for a year now. I just listed a new vehicle, a RV, this week and the insurance got approved as of Monday. Last night on Friday I got a reservation request for that new vehicle for the day of. I talked to the renter and approved the reservation, not knowing the RV was blocked from insurance coverage due to needing a document signed that I have never seen. RVshare never emailed me or warned me of this missing document before approving the reservation. I called RVshare immediately for assistance and I could not get the form signed in time for the reservation so I had to cancel the reservation that I made just 15 minutes before and they forced me to pay $165 to cancel the reservation that shouldn’t of been available in the first place. RVshare obviously does not care for the RV owners that use their platform and make them money. I will no longer be renting out my vehicles on RVshare from now on. The next Monday, I did receive an email from RVshare retracting the cancellation fee so I do appreciate that. I hope they can prevent this from happening to anyone else in the future.

Reply from RVshare2026-04-27

Hello Kara, we’re sorry for the frustration this caused. This isn’t the experience we want for our owners. To activate coverage, we do need certain documents (like registration and/or a signed consignment form), and it looks like these were still pending at the time of booking. That said, we understand how this led to a difficult situation with a same-day reservation. Our team has reached out. Please follow up via email so we can finalize this with you. We appreciate your feedback and your time hosting on RVshare.

D
Distressed Tired Family · 1 review · Experienced 2026-03-12 ·

$375 prep fee for a dirty RV and no support from the company

We were charged a $375 prep fee by the owner. Upon pickup, it was impossible to see how disgusting the RV really was. Urine around the base of the toilet. Something nasty on the shower floor (under a rug at pickup). Fridge and pans with deep dirt and/or mold. Because the individual owner was talking so poorly of other renters, we didn't want to raise concerns until after the trip. We spent hours cleaning before we could even load things. I talked to a person at customer service, and she seemed disgusted. She said it would be wise to wait until the return form had been fully completed. We did. We provided dated evidence of all the things, and we received nothing back stating we agreed to it at pick-up state. They offered us a discount code. I can honestly say we will never use this company again and will go with a company that doesn't have individual owners playing games.

Reply from RVshare2026-04-27

Hi, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.

D
Diana Pflug · 1 review · Experienced 2026-04-20 ·

VERY DECEPTIVE and charges will be significantly more than what is shown at confirmation.

RV Share is very deceptive and not up front about what the total cost amount is. Basically whatever the rental cost is, double it to equal the "required insurance" fees and service fees. This is not disclosed in the upfront amount but said in a very nondescript way at the bottom of the reservation confirmation email that unless this "required" insurance is paid, in a separate charge, the reservation will be canceled. These extra fees are charged whether you're having the RV delivered and parked (not driving it) or driving the wheels off of it. But wait, that's not all......when we decided to cancel because the amount it costs to rent a camper is the same as renting an entire brand new 4 bedroom lake house on the very same lake, you won't get a full refund even though we made the reservation 3 weeks ago for 6 MONTHS from now. They will keep the service fees for all your time, effort and frustration that they have caused you when they nearly double what you thought was the total cost was going to be. Thumbs down. Do not recommend. Way too many additional and required charges to sleep in a camper for a few nights. You can literally get a 3 bedroom ocean front condo on a beach or 4 bedroom lake house for what this website wants to sneak in as "required". Very disappointed. Would never recommend even to someone I don't like that much.

Reply from RVshare2026-04-21

Hello Diana, thanks for reaching out to us. We make every effort to be as transparent as possible with all users of our platform regarding any administrative or service fees they may be subject to. At the time of booking, there is a breakdown of the rental price, any owner’s fees, and any taxes or RVshare fees. If you have any questions regarding these fees, please contact our Customer Experience team at 1-888-482-0234 open 24/7.

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Randy Mckissick · 1 review · Experienced 2026-04-16 ·

We took a trip up to Oklahoma from…

We took a trip up to Oklahoma from Texas to Cherokee Landing State Park at Lake Tenkiller. Not only was the park and the weather perfect for the weekend, but our RV was the icing on the cake! Our hosts, Haley and Chad have got this RV hosting thing figured out! Our RV was the most comfortable we've ever stayed in. Well maintained and immaculately clean, we didn't need Anything! They thought of Everything! We will definitely go thru them again! Booking was so easy, but the communication was Top Notch, we had questions....They had quick answers

Reply from RVshare2026-04-21

Thank you, Randy! We love to hear this!

D
Danielle · 3 reviews · Experienced 2026-04-18 ·

Easy to work with

Easy to work with. Delivered when promised.

Reply from RVshare2026-04-21

Thank you, Danielle!

J
Jake美国 · 1 review · Experienced 2026-04-07 ·

Verify all measurements

For the most part, everything went well with the rv rental. The only issue was the height measurement of the toy-hauler loading door. The website description/measurement was actually one inch higher than the actual door header height. One inch may not seem like a lot but it does matter if you are loading an off road vehicle. Friendly suggestion is to verify all measurements before paying a deposit, as I could not get a refund, even though the website measurement was incorrect.

Reply from RVshare2026-04-16

Hello Jake, we’re sorry about the discrepancy in the door height. While RV owners are responsible for listing details, we understand how important accurate measurements are, especially in situations like yours. We’ll share this feedback with our team to help improve accuracy moving forward.

P
Phill · 1 review · Experienced 2026-04-11 ·

Sharing my great experience with Kyle. Ambasador of the RVShare brand.

I would like to share my great experience with Kyle with the RVShare leadership team. This is our first time renting a travel trailer and I had questions after I booked the reservation. Kyle did an outstanding job patiently walking me through the answers to all my questions and details of the program in a way that was easy for me to understand. Your decision to keep a direct phone number and ability to talk to a real person is a company differentiator. Keep that as part of your brand promise. I will most likely rent again from RVShare as a result of my positive experience with Kyle. Hopefully when it's time we can work with Kyle again. Kyle is an ambassador of the RVShare brand. Thank you Kyle. Phill

Reply from RVshare2026-04-16

Awesome to hear, Phill! Thank you!

K
Ken · 1 review · Experienced 2026-03-14 ·

Trailer Experience

Trailer Experience. 4* RV Share 1* I am not happy with how RV share handled our claim for the damage. They get a 1 Star. The claim was put in and I requested an itemized list of what was damaged and how I was charged for it. I was told that they only provide that to the owner. A little frustrating to be paying money for something without know what and why. The owner was nice enough to share the information with me. The summary only gave a price for parts and for labor, no detailed list on how they got that amount. Not a good system for openness about the money I am charged. I will look for other option for renting an RV rather than using RV share. The RV and communication was good. Had a trailer driver side blowout on the return trip and found that the lug nut wrench was too flimsy to change a tire. Noted that 5 months earlier a renter had the same issue on the other side, not sure about the tires. The owners did mention the possibility of using a drill but did not have one to use. Luckily a Good Samaritan stopped to assist, otherwise we would have been there for a while awaiting assistance from roadside assistance. I was able to pull the trailer with my 4runner, which is what I wanted. A little crowded my family of 5, but that is what I get for wanting to pull with my vehicle. The outside fridge and the freezer worked great. The inside fridge was not cool enough and I should have adjusted the setting but didn't. The AC worked well.

Reply from RVshare2026-04-16

Hello Ken, we apologize for the experience you faced with the damage claim. We can certainly put you back in contact with your adjuster if needed. Please give us a call at 1-888-482-0234 for further review.

H
HAvenue Productions · 1 review · Experienced 2025-08-18 ·

RV Owners Stay AWAY

We were owners of an RV listed on RVshare. The first year was great, until a renter wrecked our RV and caused $18,000 in damage. Renters are required to purchase insurance through RVshare when they rent, which is supposed to give owners peace of mind. Our renters did purchase insurance, but it came with a $4,000 deductible. The renters then canceled their credit card and have been impossible to get ahold of. RVshare told us it was up to us to collect the deductible from the renters, and they offered no help at all. We are now without our RV to rent for income or to use ourselves, and we are stuck dealing with the financial loss. Based on our experience, we do not believe RVshare is a trustworthy business. Owners should be aware of the risks before listing their RV. If you want, I can also rewrite it to sound more formal, more aggressive, or more like a short review.

M
Mary McIntyre · 1 review · Experienced 2026-03-30 ·

Terrible policies

Terrible policies. Rented an RV for Easter weekend months in advance and was contacted the day before to let me know that the RV had a mechanical issue and could not be rented. This isn’t RV Share’s fault but when they refunded me for the rental, they kept $25 for a non-refundable screening fee and refused to refund it.

Reply from RVshare2026-04-16

Hello Mary, we’re very sorry your trip was impacted, especially after planning so far in advance. While the cancellation was due to a mechanical issue outside of our control, we understand your frustration with the screening fee. Please give us a call with your reservation details, and we’d be happy to take another look and see how we can help.

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Ron Stephenson · 1 review · Experienced 2026-03-26 ·

RV Share Customer Service is a JOKE

The guy we rented the RV from was terrific, but the company itself is a joke. We paid $1000 for insurance and roadside assistance, and ended up needing roadside assistance. We called and asked for a tow to be dispatched at 7 pm. We were obviously talking to a call service in another country. We ended up had paying an extra $135 for the tow because it would be over 100 miles. The next morning we called twice to inquire about the ETA of the tow,and both times were told 45 minutes. We finally got the name of the towing company and called them ourselves and found out they had never been dispatched. The tow arrived in 30 minutes, the guy was able to get us started again and on our way. I doubt very much we will ever get reimbursed for the extra money we paid out. We will never use RV share again.

Reply from RVshare2026-04-16

Hello Ron, we’re really sorry to hear about your experience—this is not the level of service we aim to provide, especially in a situation where you needed timely roadside assistance. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.

C
Chris · 1 review · Experienced 2026-03-20 ·

Booked an RV for delivery within the…

Booked an RV for delivery within the given radius for the area I searched for. Owner of RV said he was unable to bring the RV to the requested campground even though it was within the radius. The kicker is it auto booked the RV and charged my card so when I went to cancel the RV because of the owners fault they wanted to charge me a cancellation fee. I contacted RVshare and they did not care it was not my fault and would not give me back the fee. RVshare only cares about money and will not take care of customers that have an issue. Avoid at all cost, much better trust worthy companys out there.

Reply from RVshare2026-04-16

Hi Chris, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.

J
Jennifer Green · 1 review · Experienced 2026-03-19 ·

RV Share made finding an RV that was in…

RV Share made finding an RV that was in great shape, with a nice, responsible landlord/host to rent it from easy. This was our first RV experience, we rented an RV to stay at the Sherwood Forest Faire campgrounds two nights, and it went very well. Jesse our host was organized and patient, and his RV was clean, well maintained, well stocked, and Jesse delivered/picked it up from the campgrounds for a fee. And once I saw how much effort and time was involved for delivery and set up, I knew those fees were well worth it! I would use RV Share again, and I would rent again from Jesse in the future!

Reply from RVshare2026-04-16

Thank you, Jennifer. Come back soon!

V
Valued Customer · 2 reviews · Experienced 2026-03-23 ·

Neil B was so helpful

Neil B was so helpful. I am older and don't have a computer. Unfortunately I had to cancel and he was very understanding of my situation. He is an excellent employee

Reply from RVshare2026-04-16

We appreciate your kind words!

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stephanie creel · 3 reviews · Experienced 2026-03-10 ·

Joy was very helpful !!

Joy was very helpful !!! Thank you !

Reply from RVshare2026-04-16

Thank you, Stephanie!

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Jennifer Fullen · 1 review · Experienced 2026-03-10 ·

Joy was an absolute joy to have been…

Joy was an absolute joy to have been connected with, great customer service rep, very polite and got the issue resolved in no time. Thank you Joy!

Reply from RVshare2026-04-16

We appreciate your kind words, Jennifer.

S
Sheila · 1 review · Experienced 2026-03-10 ·

Joy C was such a help and a pleasure to…

Joy C was such a help and a pleasure to speak with. He answered all my concerns and helped me to navigate through the system.Thank you so much Joy C for helping me with me first booking!

Reply from RVshare2026-04-16

Thank you, Sheila. Come back soon!

R
Rick Lewis · 1 review · Experienced 2026-03-05 ·

Joy was so knowledgeable and promp with…

Joy was so knowledgeable and promp with guiding me with what I needed no rushing and very polite .

Reply from RVshare2026-04-16

Thank you, Rick!

G
G Langford · 1 review · Experienced 2026-02-27 ·

Incremental fees!

The camper itself was outstanding along with the owner. It’s the hidden fees that makes no sense to rent from RVshare. Disappointed that the fees were close to the rental amount.

Reply from RVshare2026-04-16

Hello, thanks for reaching out to us. We make every effort to be as transparent as possible with all users of our platform regarding any administrative or service fees they may be subject to. At the time of booking, there is a breakdown of the rental price, any owner’s fees, and any taxes or RVshare fees. If you have any questions regarding these fees, please contact our Customer Experience team at 1-888-482-0234 open 24/7.

L
Lynn Denton-Jones · 1 review · Experienced 2026-02-28 ·

She never gave up until we were fully…

She never gave up until we were fully helped, she did not get frustrated with our ignorance. Super experience!

Reply from RVshare2026-04-16

Thank you, Lynn. Come back soon!