Matter resolved
Matter resolved - helping session
SaasAnt is a leading provider of cutting-edge accounting automation solutions for small businesses, specializing in seamless integration with popular software like QuickBooks. With a strong focus on user experience and leveraging industry-best technologies, we empower businesses, e commerce businesses, accountants and bookkeepers to streamline their accounting operations and enhance productivity.As a trusted partner and recommended solution provider of Intuit Inc. (Nasdaq: INTU), SaasAnt brings a wealth of expertise and credibility to the table. Since our establishment in 2016, we have earned the trust of thousands of users, processing millions of transactions and consistently ranking as the #1 user-rated and widely-used software solution in our domain.At SaasAnt, we believe in re-imagining the user experience to deliver accounting automation solutions that truly make a difference. By leveraging intelligent platforms and key integrations, we empower users to efficiently meet their accounting needs. Our solutions are designed to simplify complex processes, eliminate manual effort, and enhance accuracy, enabling businesses to focus on growth and profitability.With SaasAnt, you can expect a seamless and intuitive user experience that seamlessly integrates with your existing accounting software. Our solutions are built with advanced features and functionalities, ensuring a smooth and efficient workflow. By automating tasks such as data entry, import, export, modification, and deletion, we help businesses save time, reduce errors, and optimize their financial management.Experience the power of SaasAnt and join the ranks of satisfied customers who have benefited from our accounting automation solutions. Discover how our reimagined user experience, intelligent platform, and deep integrations can transform your accounting operations and drive business success. Trust SaasAnt to increase your productivity, streamline your processes, and elevate your accounting to new heights.
Written by the business, not verified by us.SaasAnt Inc (saasant.com) has a 4.9 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for providing prompt responses, quick resolution times, and efficient problem-solving capabilities during daily platform operations. People note that service representatives are exceptionally helpful, patient, and knowledgeable when guiding users through various technical issues and setup processes. Some people were dissatisfied with unexpected system glitches, experiencing difficulties with account credits, or facing challenges when trying to update legacy pricing plans with customer service. Reviewers also mentioned that these billing complications and credit restrictions occasionally hindered their ability to use the software smoothly.
Auto-generated from all reviews of this business. For reference only.Matter resolved - helping session
Keerthana was helpful in importing my sales receipts to QBD and sved the mappings for future uploads.
Pooja provided quick response to my issue and will bring my questions back to her team for review.
They solved the problem quickly and efficiently.
I am extremely disappointed with SaasAnt. I have been a loyal customer for 4 years. My credit card expired, which caused my automated renewal payment to fail, and my account was canceled. When I reached out to customer support to update my payment info and reinstate my $90/year Launch plan, I was told the plan is a "legacy" tier and cannot be reactivated and I'd have to subscribe to $250/year. They have my phone number, they could have called me. What a way to force loyal customers into paying 178% more. I only use this software once a month. I cannot justify and will not pay for their more expensive current tiers. Support claimed they "don't have the ability" to make an exception. Management absolutely has the power to honor pricing for a 4-year client, but they chose to hide behind automated system rules instead. Treating long-term clients this way over an expired card is an absolute shame.
We have a good experience with the Support team. Pooja
Shobika was very helpful and consistent with follow up. I did not have to follow up or chase for answers. Which is very much appreciated!
VJ was an amazing help getting my profile set up and walking me through how the platform works. Very appreciative of his help.
Pooja has been very helpful and has explained this product. Very professional.
Keerthana was helpful in importing my Reeceived payments to QBO
I had extended my Importer Desktop license early, just to be told, the license activation starts at the time of purchase and could not extend my current license, which ends mid-November. I contacted support about this issue and was trading several e-mails with Pooja from the support team. He checked with the billing department and some other tech. support people that helped me with a similar problem about 3 years ago. Even though it took a few days my current license got extended by another 3 years. I am very happy with the support I got from Pooja, with his help to get my issue resolved. I sure like the Saasant desktop importer, as it has the most functionality of several other exporters I had used before. This was great customer support!!!
VJ was great & helped me fix my issue. Thanks
Pooja B was Great! Super helpful and fixed all my issues, and was very nice!
Pooja was very helpful and answered all of my questions
Shobika was great in figuring out my next step in solving my problem.
107 reviews matching