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Shopping & Fashion

SAGUARO

ClaimedCollecting reviews

179 reviews

4.5179 reviews
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About SAGUARO

Data updated
Website
saguaro.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
179 reviews
Replies to negative
76% (13/17)
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About this business

WOMENMENKIDSBLOG FOR EVERYONE: We serve everyone with our products, from a child's initial steps, to an adult's daily commute, to the adventures of outdoor enthusiasts, to the recovery of injured athletes, we listen to their feedback and continuously optimize until everyone is satisfied.KEEP UNAFRAID: Drawing inspiration from the SAGUARO in the desert, we hope everyone can face challenges fearlessly and enjoy limitless life.KEEP UNBURDENED: User feedback states that their feet feel light, and they don't even want to take off the shoes. Such feedback motivates us to provide this experience to more people.KEEP UNLIMITED: We focus on online sales, providing service without time zone and regional limitations, offering our products to the public at a reasonable price. Our products are sold worldwide, satisfying limitless demand.KEEP UNRESTRAINED: Like the SAGUARO that sustainably grows in the desert, we remain fearless and unlimited. Our mission is to KEEP UNRESTRAINED, creating a burden-free walking experience for everyone.

Written by the business, not verified by us.

Is SAGUARO legit?

SAGUARO (saguaro.com) has a 4.5 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 76% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the comfortable fit, premium quality, and attractive designs of the footwear, making them ideal for everyday use and outdoor hiking activities. People also highlight the responsive customer support and smooth purchasing process that makes ordering online exceptionally easy, fast, and reliable. Some reviewers were not happy with sizing inconsistencies, explaining that certain pairs felt too small or required unexpected exchanges before finding the correct fit. A few customers also mentioned that carrier delivery times were occasionally longer than expected due to international shipping factors.

Auto-generated from all reviews of this business. For reference only.

What people say

P
Patricia ParkerUnited States · 5 reviews · Verified · Experienced 2026-06-30 ·

Just love the shoes

Just love the shoes. Comfort and looks and great color

J
Jude WatkinsNew Zealand · 8 reviews · Verified · Experienced 2026-06-30 ·

These are the best barefoot rain boots…

These are the best barefoot rain boots I have ever worn. Initially they were a little tight and challenging to get on , but they have since stretched to a perfect snug fit. I can walk with more confidence on the unstable terrain I traverse, without fear of falling, an all too frequent event in heavier gumboots. The delivery was timely and the customer service and support is by far the BEST I have ever experienced from any online business. I now have an effective all weather boot for the challenging New Zealand winters . Thank you again Saguaro for another excellent product.

E
Erin SweeneyUnited States · 1 review · Verified · Experienced 2026-06-29 ·

Fast and easy exchanges.

I love how easy it is to make an exchange if you need to, and that you don't get charged for return shipping. I wish more companies had this policy. They are also very fast with order fulfillment which was great considering the shoes I was replacing had holes starting to wear in them.

J
Julie DavisUnited States · 1 review · Verified · Experienced 2026-06-30 ·

We love the shoes!

My order was correct. The shoes were exactly as described. The tracking was helpful to know when to expect our packages.

L
Linda FriendUnited States · 4 reviews · Verified · Experienced 2026-06-30 ·

I like your “style!”

I have had a couple of pairs of barefoot shoes and have worn them exclusively because they were so comfortable. I saw the Saguaro ad and was drawn to the look of them … a little more “rugged” and more shoe like and figured I’d try a pair. They’re my favorites now and I’m planning on purchasing another pair next week! Your shoes are still lightweight but I feel more confident hiking and being outdoors with them and they’re just more “fashionable”!

L
Lynn BratchettUnited States · 2 reviews · Verified · Experienced 2026-06-29 ·

I love your shoes

I love your shoes, they are very comfortable, feels like you are wearing nothing plus they look good-I get lots of compliments

G
Gary ChristianNetherlands · 1 review · Verified · Experienced 2026-06-24 ·

I was able to find shoes that fit ny…

I was able to find shoes that fit ny big feet. I have two pairs and wear little else. Love them.

R
Ryan MonastraNew Zealand · 4 reviews · Verified · Experienced 2026-06-27 ·

Great products

Great products, well made, delivered on time and as per pictures online.

S
Susan RatajskiUnited States · 1 review · Verified · Experienced 2026-06-29 ·

Feel great

Helps with balance

LynnUnited States · 20 reviews · Verified · Experienced 2026-06-29 ·

Some of the most comfortable shoes

Some of the most comfortable shoes I’ve ever had. Thanks for a great product !

D
Deborah MarchantUnited States · 4 reviews · Verified · Experienced 2026-06-29 ·

Very quick delivery service

Very quick delivery service. Comfortable and a great shoe.

j
john browneUnited States · 2 reviews · Verified · Experienced 2026-06-29 ·

Nice in all areas

M
Michael Canada · 2 reviews · Verified · Experienced 2026-06-25 ·

Great pricing and quick shipping

Great pricing and quick shipping. Excellent after purchase customer service. Love the products too.

TRish BerriesAustralia · 8 reviews · Verified · Experienced 2026-06-25 ·

I suffer from peripheral neuropathy and…

I suffer from peripheral neuropathy and have experienced some unexpected falls and balance issues. These shoes are a game changer. The improvement can not be overstated, I now feel a sense of stability and confidence I haven't had in years.

D
Doreen HoffmanUnited States · 1 review · Verified · Experienced 2026-06-29 ·

Excellent customer service! And product!

When I “received” my first order, I found the plastic packaging had been sliced open and it was empty. No idea when that happened but I wasn’t happy with the way it had been packaged thinking that a pair of shoes surely couldn’t have been shipped this way. I wrote Saguaro to voice my concerns. They very promptly wrote me back to assure me the shoes had been in the package when sent out for delivery and that they would be shipping me another pair. Which they did and I received quickly. I have worn them twice to walk/run the beach and in the water as a kayak shoe. They are extremely comfortable and I think a perfect beach shoe. And excellent customer service.

J
Jeff FraserUnited Kingdom · 6 reviews · Verified · Experienced 2026-06-11 ·

Bla bla bla !

D
Danny HayesUnited States · 4 reviews · Verified · Experienced 2026-06-29 ·

Love the purple and blue color fit was…

Love the purple and blue color fit was right you got them shipped out quick and I recommend them for anyone that plays drums you can really work the base drum wearing these shoes!!

S
SpencerSpain · 2 reviews · Verified · Experienced 2026-06-27 ·

I had to change the size of the shoes I…

I had to change the size of the shoes I had just purchased, the process was efficient and no fuss. Great communication and fantastic product.

A
AjUnited States · 1 review · Verified · Experienced 2026-06-27 ·

I'm very satisfied

I ordered my shoes hoping they would arrive quickly and they did. I am very satisfied with them and will definitely order again.

L
LydiaNew Zealand · 1 review · Verified · Experienced 2026-06-27 ·

No stock, charged for the 'free gifts' instead

Ordered shoes, it deleted the shoes off the order as they weren't actually in stock (how come it let me add them to the order and didn't alert me?!) and then charged me $176 for 'free gifts' that were no longer free as I wasn't purchasing shoes 🫠 anyway, thankfully they eventually refunded the money, but in the meantime the bank made me cancel my credit card & so it's been a time-waster. They never have shoes in the right sizes in stock.

Reply from SAGUARO2026-07-28

Thank you for your feedback—we’re truly sorry this frustrating experience caused you so much trouble. The issues you reported, such as out-of-stock items still being addable to cart and complimentary gifts being charged separately, were indeed our mistakes. We sincerely apologize for the inconvenience and wasted time this caused. We’ve urgently escalated this to our technical team, who are currently investigating and fixing the bugs affecting inventory synchronization and gift logic to prevent similar issues going forward. We’re especially sorry for the hassle of having to cancel your credit card. As a gesture of our apology, we’d like to offer you a 20% discount code (SUS20), which you’re welcome to use on your next purchase if you’re willing to give us another chance. We’ll also strengthen our inventory management to ensure popular sizes are restocked more promptly. Once again, we apologize for this unpleasant experience. Thank you for your patience and honesty—your feedback helps us improve. 🙏

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