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Written by the business, not verified by us.Scacto (scacto.com) has a 3.8 out of 5 rating on OK.one, based on 320 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the stylish clothing designs, premium fabrics, and the exceptionally helpful customer care team that handles inquiries daily. Many consumers state that the apparel matches online photographs well, offering great value and smooth order updates. People are especially happy with how quickly support resolves sizing exchanges when items do not fit correctly. However, some people mentioned issues with unexpected shipping delays and prolonged communication gaps when tracking missing packages. A few other people also felt that the actual items received did not match online photos, featuring disappointing fabric quality or incorrect measurements.
Auto-generated from all reviews of this business. For reference only.Theyre so unprofessional. The quality is terrible, its like an overpriced version of shein quality . They told me they gave me an exception for paying almost 40pound to return their bad quality clothing to them and lied in the end that they could not. And that it was a mistake for them to have offered that! Now they do not reply. Scam.
Fantastic customer service support. I had a minor issue with my purchase and they handled quickly and professionally. The shoes are great and look fantastic with dress clothes or with a pair of jeans!!
I m really happy of my order! the skirt is just perfect, exactly as the picture
Great company and great customer service !
If I could give this zero stars I would. This dress was nothing like the photo. I bought this dress for my daughter's graduation. She hated it because it's very poor quality and the fit was atrocious!! Of course it will cost more to return than the cost of the dress itself. Stay away from this company.
Excellent customer service with quick reply.
I purchased the blue sequin shorts and was very pleased with the quality. The shorts are lovely, well-made and the sequins add a beautiful touch. Delivery was prompt and the overall customer service was good. However, I only ordered them because I believed they were part of a matching set. The product description on the website mentions the jacket, which led me to believe that both items were included. When only the shorts arrived, I found this quite confusing and somewhat misleading. The description could be much clearer about what is and is not included in the purchase. That said, the shorts themselves are excellent quality and I am happy with the item. Clearer product descriptions would improve the shopping experience. That is the only reason why I have given a 4* due to the confusion. You need to be more clear on the description that it is the shorts alone, do not mention the “Jacket Shorts” other than “you can purchase the matching jacket separately”.
I love the fabric and the look of everything I bought via the Scacto website! I received my items on time and the ordering process is easy and fast. I highly recommend this site.
I find this pant's cute & comfy! if M if your size go one size up!
My order never arrived, and the store do not reply to my inquiries. It's a scam
Fast shipping, good packaging, great product quality, and quick response when an exchange was needed. Overall great shopping experience. I recommend.
Terrible experience. The dress was Terrible and the return process is frustrating. I will never buy here again 😒 😪.
This is most beautiful too , the quality is fantastic, this is my number one store for the most gorgeous fashion style
This is my first time ordering from Scacto, and so far the experience has been smooth and straightforward. The ordering process was easy to use, and everything has gone well up to this point. I have ordered three items and am now waiting for delivery. If the delivery and the items themselves meet expectations, I would be happy to use Sacto again in the future. Thank you for making my first experience a positive one so far.
Shipping was expedient. Quality of merchandise was great. Customer service was great as well and very accommodating. I can wait to receive the correct size and style my jacket. LP
First and foremost I loved the quality and the martteriel of the item. It is luxurious.second the customer support is super.🫶🏻it is absolutely not last time 🥰
The dress measurements were not consistent with the listing. For my size, the chest was to be 35.4"-37" and items says "runs true to the size chart and is cut to suit our size chart." Item also said "has mid stretch." The items has zero stretch, and the chest measured 32". I sent photos confirming this information, requesting a full refund. They refused. They would only offer 50% refund, or I could return ship for my cost to China ($30-40). They disregarded all pictures and proof I sent to qualify a full refund. I was going to dispute with my visa, but I was honestly done dealing with the issue for weeks. I accepted the 50% refund, and now I am out $45 and will donate the item. Beware.
Do Not Buy from this Company! It did take a little longer than expected to receive my items, but customer service was really great and assured me they would arrive. HOWEVER, they sent me a product that has a similar cut as the item I ordered, but the wrong fabric. They expect me to pay for the shipping to China and it was THEIR MISTAKE. Quality is similar to SHEIN
After waiting 27 days after ordering I received my order of three shirts. They all were too small and I made sure I ordered larger because I know they make them smaller and two of the items smelled heavily of perfume -I can only assume they sent me return items from another customer. I immediately that day tried to start contacting them by email as that is the only way I could find to get in touch with them. After emailing them everyday for a week I have yet to hear from them on how I can return these items. I can't say I'm surprised but will not ever order from them again. They have my money and that is all they care about.
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