I chose the wrong dress and after…
I chose the wrong dress and after sending email Kristy was able to accommodate my needs and send the right dress to me! So thankful
About Scacto
Data updated- Website
- scacto.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 17% (15/89)
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About this business
Body confidence community and online intimate apparel marketplace featuring our exclusive brand
Written by the business, not verified by us.Is Scacto legit?
Scacto (scacto.com) has a 3.8 out of 5 rating on OK.one, based on 320 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stylish clothing designs, premium fabrics, and the exceptionally helpful customer care team that handles inquiries daily. Many consumers state that the apparel matches online photographs well, offering great value and smooth order updates. People are especially happy with how quickly support resolves sizing exchanges when items do not fit correctly. However, some people mentioned issues with unexpected shipping delays and prolonged communication gaps when tracking missing packages. A few other people also felt that the actual items received did not match online photos, featuring disappointing fabric quality or incorrect measurements.
Auto-generated from all reviews of this business. For reference only.What people say
Do not buy from them
Do not buy from them. Bought a biker jacket that looked really awesome on the picture but what I received was little more than what looked like a garbage bag with buttons. I paid 68 euros for this crap. I wanted to return but you have to pay for the return at your own expense with registered mail to China which costs between 40 and 80 euros. I opted for keeping the garbage bag and getting a 40% refund. Which was 23 euros. The other 48 euros they pocketed it themselves. I am outraged. Do NOT buy from them. Huge SCAM!!
Great Clothing & Customer Service
I've ordered numerous items from Scacto, needless to say, I Love their clothes. The quality is top tier and I am definitely a repeat customer... Customer service & their response was quick & fair. I appreciate you Scacto. Thank you soooo much... :)
I DO NOT RECCOMEND Scacto! Poor customer service.
I have ordered a blazer with them a month and half ago, the order never arrived to me, it’s stucked in Hungary somewhere and NOBODY from Scacto is willing to help. I have sent several emails and Instagram messages to be helped with the delivery, they are not helpful at all. On the end I have asked for a refund, nobody is answering anymore. I DO NOT RECCOMEND Scacto at all!
Easy to use
Easy to use However until I receive the item I ordered I can’t complete this survey
I received my jeans love them
I received my jeans . They are good quality but they fit to big . When I let them know they were to big they offered to send me the correct size with no extra charge . That is the best customer service ever . I will forsure order from them again . Thank you so much
Great clothing
Fast delivery and Nice clothing I Will…
Fast delivery and Nice clothing I Will order again
The quality of merchandise ,price of…
The quality of merchandise ,price of merchandise great customer service
leather jacket
This leather jacket exceeded my expectations. The material feels high-quality and durable, with solid stitching that looks like it will hold up over time. The fit is true to size and comfortable enough for all-day wear, whether layered or worn on its own. I really like the classic style—it’s versatile and works for both casual and slightly dressed-up looks. One thing I especially appreciated is how well it keeps you warm without feeling too heavy. The only minor downside is that it took a little time to break in, but after that it fit perfectly. Overall, a great investment if you’re looking for a stylish and reliable jacket
The product was great quality
The product was great quality, and when it didn’t fit, customer service responded to my email straight away and made the exchange process quick and easy. Couldn’t be happier—highly recommend!
Even tho I ordered the wrong size…
Even tho I ordered the wrong size, the jeans are stylish and well made . Customer service was easy to change to a different size .
Very fashionable jacket
Very fashionable jacket! Love it
Amazing expérience !
Very happy about my order ! Quickly received, the outfit looks amazing and the quality is there ! I will definitely order again.
Excellent service
Excellent service. Very prompt to answering any questions.
Scacto Is Amazing!
Scacto is an amazing website that offers a variety of items in the shoe selection and elegant clothing styles. Also, their customer service is impeccable and highly reliable. I had an issue with my order and Kristy was more than willing to go above and beyond to resolve my issue. Highly recommend this brand
The after sales support is responsive…
I’m requesting a size change and so far their after sales support yeam is being very responsive. The item looks good but unfortunately it runs small
HORRIBLY CHEAP
Their clothing is HORRIBLY CHEAP! I ordered a blouse which was supposed to have floral lace embroidery. It was completely polyester. They then charge you for return shipping. What a JOKE!
Fast delivery and great quality
This was my graduation dress and it arrived fast and was in great condition! The material feels really nice and the color is exactly what I expected. Customer service was also super helpful. Really happy with my purchase!
I ordered a pair of jeans from these…
I ordered a pair of jeans from these website and I loved it. Quality and fit is too good. Customer service is also satified.
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