Excellent Customer service fast…
Excellent Customer service fast delivery and l loved the jeans ❤️
About Scacto
Data updated- Website
- scacto.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 17% (15/89)
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About this business
Body confidence community and online intimate apparel marketplace featuring our exclusive brand
Written by the business, not verified by us.Is Scacto legit?
Scacto (scacto.com) has a 3.8 out of 5 rating on OK.one, based on 320 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stylish clothing designs, premium fabrics, and the exceptionally helpful customer care team that handles inquiries daily. Many consumers state that the apparel matches online photographs well, offering great value and smooth order updates. People are especially happy with how quickly support resolves sizing exchanges when items do not fit correctly. However, some people mentioned issues with unexpected shipping delays and prolonged communication gaps when tracking missing packages. A few other people also felt that the actual items received did not match online photos, featuring disappointing fabric quality or incorrect measurements.
Auto-generated from all reviews of this business. For reference only.What people say
Very disappointing
I'm sorry to have to score my purchases so low, but honestly, while the designs look outstanding, the actual garments are horribly disappointing. Rubbish fabrics, non-matching thread, giant sleeves, tight necklines. And if you don't live in America, the returns policy is impenetrable. Don't be seduced.
They were very professional helpful and…
They were very professional helpful and wonderful to work with their clothing is absolutely beautiful and the customer service is beyond compare.
Top-notch service and support
I had a great experience with this company. The customer service was very friendly and helpful, and they offered me a quick and easy solution for my size exchange without any extra cost. I really appreciate how smooth and customer-oriented the whole process was. Highly recommended! ⭐⭐⭐⭐⭐
Great great material timely delivery…
Great great material timely delivery love love love the jacket
Amazing products!
Customer service experience excellent
I ordered from this company not sure of the size I actually needed. After receiving my order the size was to small. I contacted customer service and the response was swift and professional. I give the company a five star rating based upon the customer service experience which is the foundation of any company.
I live for the look and nailed it
I love these jeans they look so…
I love these jeans they look so expensive ! They are comfortable and great to dress up or down ! A+++++
Scacto is the BEST!
I love Scacto! It has become my new spot to shop for important events. The shipping is fast and customer service is top tier!
Fraud my order never came
Fraud my order never came, no one is responding to my email stay away from them.
Scam
Scam, because you can’t reach them, I have sent 5 emails and no one is responding to me, stay away.
I love the Outfits & the Answer when u…
I love the Outfits & the Answer when u have a problem is fast & realy friendly. I would order again
Major Disappointment
I ordered a halter top that never came. Constantly emailed the company and only got one response which was not helpful in the least. Never received the item. Was finally told today that I’ve been reimbursed. I will check my bank account to make sure. So utterly disappointed because I absolutely loved their clothes.
Scam
Scam, no one is replying to me still waiting for my order to arrive
Reply from Scacto2026-03-18
Hi there, We’re very sorry for the unpleasant shopping experience. It’s possible that our emails may have gone to your spam folder. As we’re currently unable to locate your order, could you please provide your order details by contacting our customer service email at [email protected] ? We’ll be happy to assist you further. Thank you for your understanding, and we look forward to resolving this for you. SCACTO Team
I have bought a couple of outfits from…
I have bought a couple of outfits from Scacto and to be honest, their fabrics is 👌 super. Its soft and gentle to the skin. The fitting is excellent and it comes true to size for that reason I would give them a 5 star 🌟🤩
SHEIN quality without the SHEIN price tag
No where near the quality shown on their advertisements. It’s SHEIN quality without the cheap SHEIN price tag. Please do not waste your money. The dress I received was so sheer it was unwearable. Order tracking was also terrible, no updates for weeks. I had to email them 4 times just to make sure my dress would arrive on time for a wedding 3 months later!
Reply from Scacto2026-03-18
Hi there, We’re truly sorry to hear about your experience and appreciate your feedback. We’d like to clarify that your order was placed on March 8th and was successfully delivered on March 31st, which falls within the estimated shipping timeframe of 15–30 days shown at checkout. Tracking updates may sometimes be limited depending on the local carrier, but the delivery itself was completed within the expected time. Regarding the fabric, some of our designs use lighter or slightly sheer materials as part of the intended style. However, we understand this may not have met your expectations, and we truly value your feedback. We’d really like to make this right for you. Please feel free to contact us at [email protected] with your order details, and we’ll do our best to offer a suitable solution. Thank you again for your feedback. SCACTO Team
Don’t know what to think about this…
Don’t know what to think about this company it’s been 15 days that I ordered 2 items from them, didn’t receive any email with a tracking number so I assumed that they have not been shipped yet, i tried to contact them without any success.
Reply from Scacto2026-03-18
Hi there, We’re very sorry for the unpleasant shopping experience. It’s possible that our emails may have gone to your spam folder. As we’re currently unable to locate your order, could you please provide your order details by contacting our customer service email at [email protected] ? We’ll be happy to assist you further. Thank you for your understanding, and we look forward to resolving this for you. SCACTO Team
I paid for a jacket two weeks ago and…
I paid for a jacket two weeks ago and received nothing. I emailed support asking where my order is? No reply. I can’t believe this company has 5 star reviews because they appear to be yet another far east scam.
Reply from Scacto2026-03-18
Hi there, We’re very sorry for the unpleasant shopping experience. It’s possible that our emails may have gone to your spam folder. As we’re currently unable to locate your order, could you please provide your order details by contacting our customer service email at [email protected] ? We’ll be happy to assist you further. Thank you for your understanding, and we look forward to resolving this for you. SCACTO Team
I absolutely love the look of my…
I absolutely love the look of my outfit. It was make true to size. I got so many compliments on it.
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