Just a fun game .
Just a fun game .. Have been playing it for a number of years. Good rewards.
Reply from Secure Xsolla2026-05-05
Hello! We are thrilled that you liked our support. We appreciate your feedback. Enjoy the Game!
About Secure Xsolla
Data updated- Website
- secure.xsolla.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 94% (29/31)
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About this business
Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.
Written by the business, not verified by us.Is Secure Xsolla legit?
Secure Xsolla (secure.xsolla.com) has a 4.2 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the supportive staff for being exceptionally helpful, friendly, and extremely patient when quickly resolving difficult account and purchase issues. People truly appreciate the prompt responses and efficient assistance provided by helpful agents during their daily interactions. Some reviewers were not happy with certain payment procedures, noting frustrating difficulties with securing refunds and dealing endlessly with automated bot responses. A few other people also felt that specific transactions lacked proper assistance, experiencing unresponsive service regarding missing task rewards and unexpected charges. These consumers pointed out that resolving financial disputes could sometimes take considerable time.
Auto-generated from all reviews of this business. For reference only.What people say
Horrific Customer Service
You didn’t read my problem and sent me a reply that had nothing to do with it. Would never recommend dealing with you ever again in any way.
Reply from Secure Xsolla2026-05-05
Hello! We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at [email protected]. Thank you.
5 stars
The customer service was really helpful
Reply from Secure Xsolla2026-05-05
Hello! Thank you for sharing your experience with our support team. We are glad to know your issue was handled by a professional.
Smooth Experience
Quick, helpful, and professional support. My issue was resolved smoothly.
Reply from Secure Xsolla2026-04-25
Hi! Thank you for your review. We are happy to assist our customers with any issues!
Problem Solved
Stark was great helped me get my problem solved and I am very grateful!!!
Reply from Secure Xsolla2026-04-25
Hi! Thank you so much for highlighting our agent's work! Please, feel free to reach us back any time if you have any questions, our support team is always ready to help!
Pretty much never accepts transactions…
Pretty much never accepts transactions and enver expalins why they cant
Reply from Secure Xsolla2026-04-25
Hello! We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at [email protected]. Thank you.
Very good
Very good, the support is well attended.
Reply from Secure Xsolla2026-04-25
Hello! Thank you for your kind words. We are happy you liked our agent's support. Thank you for your feedback!
teddy bear
good support team especially Ted big ups too him got my refund under 2 minutes
Reply from Secure Xsolla2026-04-25
Hello! We are glad to hear that you were pleased with our agent's performance. Thank you for shopping with us!
The customer service are polite and…
The customer service are polite and friendly
Reply from Secure Xsolla2026-04-25
Hello! We appreciate your wonderful review. We work hard to meet expectation like yours, and we are happy to hear we were able to resolve your issues. Thank you and Enjoy the Game!
Love the customer service
The best help.you can ask for
Reply from Secure Xsolla2026-04-25
Hi! Thank you for sharing your experience with our support team. We are glad to know your issue was handled by a professional.
Very nice stuff
Very nice stuff, they sorted my issue very quickly. Thank you so much
Reply from Secure Xsolla2026-04-25
Hello George! We are thrilled that you liked our support. We appreciate your feedback. Enjoy the Game!
Gave me a refund when I needed help
Gave me a refund when I needed help Was quick, polite and very helpful and easy. Very Appreciative!
Reply from Secure Xsolla2026-04-25
Hello! We are glad to hear we were able to help you. Thank you for your kind words!
The customer service is absolutely…
The customer service is absolutely amazing, always finding a way to help you with everything, 100/10 always ending the chat happy, thank you again for all your help!
Reply from Secure Xsolla2026-04-14
Hello Tazz, We appreciate your wonderful review. We work hard to meet expectation like yours, and we are happy to hear we were able to resolve your issues. Thank you and Enjoy the Game!
I'm too lazy to write something huge
I'm too lazy to write something huge, I'll just say that this is a very good store!😮💨
Reply from Secure Xsolla2026-04-14
Hi! Thank you for your review. We are happy to assist our customers with any issues!
Admittedly, but .....
Admittedly, as I signed the contract through my own mistake, your actions are legally sound. However, I was unable to rectify the situation. Therefore, having accepted that I would suffer a financial loss, I have already cancelled the contract for this ********@*****.com. I felt it was necessary to start afresh.
Reply from Secure Xsolla2026-04-14
Hello! We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at [email protected]. Thank you.
Customer service actually did something…
Customer service actually did something for once, they were committed to making sure I got the bundle I paid for in a reasonable time frame. Customer care is always polite and personable, very friendly.
Reply from Secure Xsolla2026-04-14
Hello Noshan! We appreciate your wonderful review. We work hard to meet expectation like yours, and we are happy to hear we were able to resolve your issues. Thank you and Enjoy the Game!
Love the platform everything’s so easy
Reply from Secure Xsolla2026-04-14
Hello! Thank you for highlighting our agent's performance. We are happy to know your issue was handled by a professional.
Never an issue either my purchase and…
Never an issue either my purchase and if so it’s corrected immediately, thank you !!!
Reply from Secure Xsolla2026-04-14
Hi! Thank you for pointing our agent's work. Thanks for your kind words! Enjoy the Game!
I had an issue with Twitch
I had an issue with Twitch; or rather their tack of service. Which still is not resolved, btw. Your guys stopped it from your side; which is great. Thank you.
Reply from Secure Xsolla2026-04-14
Hello! We appreciate your feedback. We are happy to help our customers at any time!
fast assistance
extremely easy-going, very helpful and quick to the result.
Reply from Secure Xsolla2026-04-14
Hi! Thank you for your kind words! Enjoy the Game!
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