Amanda Portnoy has been super helpful…
Amanda Portnoy has been super helpful with getting me out of debt
Thank you for your feedback! It's our pleasure assisting you, and we’re grateful for your trust.
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Written by the business, not verified by us.Secure One Financial (secureonefinancial.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and extremely thorough when explaining complex financial consolidation processes. People consistently appreciate the reliable communication, helpful follow-ups, and truly feel supported throughout their entire emotional and financial journey to get out of debt. Some reviewers were not happy with the financial outcomes, mentioning serious concerns about third-party payment handling and a complete lack of visible debt reduction progress. A few consumers also shared receiving conflicting information from agents, encountering frustrating communication roadblocks, and feeling dissatisfied with the onboarding assistance.
Auto-generated from all reviews of this business. For reference only.Amanda Portnoy has been super helpful with getting me out of debt
Thank you for your feedback! It's our pleasure assisting you, and we’re grateful for your trust.
They have helped me and my husband to try and get out of debt.
We appreciate your review and the opportunity to assist you. Thank you for choosing our services.
Great experience with the best company around
Thank you for your kind review! We truly appreciate your trust and are happy we could provide a positive experience.
Everyone was great and very helpful thank you. It means such a relief now. Secure one financial and Zach were so helpful.
Thank you for the kind words! Our team is happy to know we were able to help and provide great service.
Raymien was very helpful and knowledgeable. He made me feel comfortable about the entire process. And I love the fact that he is always reachable with any questions I may have or concerns. I would definitely recommend this company for whom ever is considering debt consolidation.
We appreciate you taking the time to share your experience. Thank you for trusting us it means a lot.
Vincent was very thorough and absolutely explained everything in detail to make me comfortable with my decision. Thank you Vincent your are really well versed and knowledgeable
Thank you for your kind review! We truly appreciate your trust and are happy we could provide a positive experience.
Jessica with GRT financial has been so great to work with and everyone has explained every aspect thoroughly and I’m thankful to everyone for making this process less stressful
Thank you for the kind words! We’re happy to hear our team delivered the service and support you deserved.
Rep was wonderful to work with and very kind when I had several questions.
We’re grateful for your feedback! Thank you for allowing our team the opportunity to assist you.
Leslie and the secureone financial team were very helpful during the startup process and very informative! I am glad I chose SOF for my needs! Their customer service is the absolute best!
Thank you for your kind feedback. We're pleased our team could provide the service you needed.
Very professional and helpful throughout the process
We appreciate the great review!
The people are awesome and very helpful best debt consolidation program ever.
We appreciate your review and the opportunity to assist you. Thank you for choosing our services.
Lisa Mitchell was very Helpful and friendly she was able to answer all of my questions, and made several follow-up questions. However in my case only Upgrade has reached an agreement thus far.
We appreciate you taking the time to share your experience. Our team is happy to know we were able to help and provide great service.
I had a great experience working with Secure One Financial. The team was professional, responsive, and took the time to explain every step of the process. They answered my questions clearly, kept me updated throughout, and made everything much less stressful than I expected. I truly appreciated their honesty, patience, and commitment to excellent customer service. If you're looking for a company that values its clients and communicates well, I would definitely recommend Secure One Financial.
We appreciate the great review! It was our pleasure assisting you, and we’re grateful for your trust.
This company has been calling me three times a day every day and I did not contact them first. They are a predatory loan company! Beware!
Hi Brad, Thank you for bringing this to our attention. We take complaints like this seriously, and I want to be clear: we do not cold-call consumers, and any unsolicited or repeated calls claiming to be from us are concerning and worth investigating further. We'd appreciate the opportunity to look into this. Could you please email [email protected] with the phone number that called you, along with any dates/times you recall? This will help us determine whether this was a spoofed call, a third party misusing our name, or something else entirely. We appreciate your patience and want to get to the bottom of this. Thank you, James Miller/Secure One Financial Team
We truly appreciate your review!
Absolutely fantastic company to work with. Cali was my service rep and she is so patient and kind. She totally understood where I was coming from. She did everything she could to get me the best consolidation loan, went all out for me, and kept working it until we got where I needed to be, and she got me there! There were others involved in the process and they were just as good. It felt like I was working with family members!
Thank you for your feedback! We’re happy to hear our team delivered the service and support you deserved
So far ive had a great experience. Pete Nesh has been great and extremely informative.
We're honored by your trust and grateful for your kind words. Thank you for choosing us!
Super helpful team with lots of information and education provided. It’s definitely worth the call.
Thank you so much for the great review! We’re glad to hear you had a positive experience with our team.
Great customer service and work can’t wait to see how everything turns out for me
We appreciate your review and the opportunity to assist you. Thank you for choosing our services.
Great customer. I am looking forward to improving my financial situation with her help!
We're so glad we could make a difference! Thank you for trusting us with something as important as your financial future.
103 reviews matching