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Written by the business, not verified by us.Secure One Financial (secureonefinancial.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and extremely thorough when explaining complex financial consolidation processes. People consistently appreciate the reliable communication, helpful follow-ups, and truly feel supported throughout their entire emotional and financial journey to get out of debt. Some reviewers were not happy with the financial outcomes, mentioning serious concerns about third-party payment handling and a complete lack of visible debt reduction progress. A few consumers also shared receiving conflicting information from agents, encountering frustrating communication roadblocks, and feeling dissatisfied with the onboarding assistance.
Auto-generated from all reviews of this business. For reference only.Pete and Marcela were great to work with, They answered all of our questions and they gave us piece of mind being able to put all of our high interest cards together in a bundle and be able to have some breathing room. We surely appreciate the help they have provided us with.
Thank you for your kind review! We truly appreciate your trust and are happy we could provide a positive experience.
I had a great experience with secure loans Financial. They took so much stress off my back and that was such a blessing. I know that it will take time and patience but I will be debt free. Thank you for such great customer service.
Thank you for your feedback Judith! We’re happy to hear our team delivered the service and support you deserved.
Lindsey and Marcela provided great customer service. Lindsey made the process so much less stressful and for that I am grateful! I am a highly satisfied customer.
Thank you for the kind words! Our team is happy to know we were able to help and provide great service.
My agent was very detailed about the process and made it easy to understand. I appreciate the money that will be saved!
We appreciate you taking the time to share your experience. Thank you for trusting us it means a lot.
Great customer service! Fast and quick and communicative!
Thank you so much for the great review! We’re glad to hear you had a positive experience with our team.
From day one Secure one made it feel like someone really cared about me. James helped me understand the program and put everything in writing. I know just when I will be out of debt. I was sinking fast and Secure one helped me breathe again. They just took the first installment and It was painless. If you need help look into these guys. Top shelf all the way. Dean
Hi Dean we're glad we could make a difference! Thank you for trusting us with something as important as your financial future.
My experience was great. My representative broke down and explained the entire process to me. The process was easy and fast,
Hi Kimberly we appreciate you taking the time to share your experience. Our team is happy to know we were able to help and provide great service.
all people at SOF are very professional and nice; I wish many other companies will train their employees like Secure One Financial. I would recommend to all.
We're honored by your trust and grateful for your kind words. Thank you for choosing us!
Everything went so smoothly. Everything was step by step and Im very happy. I am very glad I picked you guys. Jessica and Galvin were perfect helping me.
Feedback like this keeps our team motivated and driven. Thank you so much for sharing your experience!
They have been very knowledgeable and informative to help me with my debt.
My rep was very thorough and professional. Explained everything completely and made sure I understood.
We appreciate you taking the time to write to us about your great experience.
Everyone I dealt with was friendly knowledgeable, professional & patient. Their help has been instrumental in getting financially back on track
Thank you for the great review! We're proud to have been able to help and look forward to continuing to serve you.
Sometimes words arent enough! They use actions to show how much they actually care about their customers! I would recommend them 20 times over if I could!
Secure One Financial has been the most easy company to work with, I’ve encountered in years. Just the tone, mannerisms and overall enthusiasm of staff to make my experience comfortable and I trust this company to handle my situation.
Great customer service and communication! Saved me so much money!
Awesome to work with Pete. Very professional.
Paul provided excellent customer service answered all my questions and created a plan to assist me in getting back on track. I highly recommend them!
I had debt that had gotten out of hand because of a loss of income and knew that on my own would take years to get out from under. If not for Secure One Financial I honestly don't know what I would have done other than filing for bankruptcy, something I did not want to do. Believe me I was very skeptical and almost just hung up the phone but something would not let me hang up!! Jason did not judge me and make me feel bad for my financial situation, in fact no one I've spoken with has made me feel bad and this is very refreshing. Thank you and keep up the good work and if it was not for Secure One, I would not see the light at the end of my dreaded tunnel of debt.
Walked me through every step. They made me feel comfortable and confident that they were helping me do the right thing.
Great customer service. Really appreciate her being helpful and professional
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