So helpful and help me understand…
So helpful and help me understand everything that need to be done. Highly recommend
About Secure One Financial
Data updated- Website
- secureonefinancial.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 80% (4/5)
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About this business
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Written by the business, not verified by us.Is Secure One Financial legit?
Secure One Financial (secureonefinancial.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and extremely thorough when explaining complex financial consolidation processes. People consistently appreciate the reliable communication, helpful follow-ups, and truly feel supported throughout their entire emotional and financial journey to get out of debt. Some reviewers were not happy with the financial outcomes, mentioning serious concerns about third-party payment handling and a complete lack of visible debt reduction progress. A few consumers also shared receiving conflicting information from agents, encountering frustrating communication roadblocks, and feeling dissatisfied with the onboarding assistance.
Auto-generated from all reviews of this business. For reference only.What people say
10 star service
Literally one of the best services I have ever had . Aubrey was very informative , answered questions and always responded in a timely manner . She helped me through the best process for me .
My agent,Abrue did a great job
My agent,Abrue did a great job. They’re so very knowledgeable and patient in explaining everything. Just very helpful and willing to answer questions at any time. Helps to put me at ease.
Abree was very helpful and polite
Abree was very helpful and polite. Helped me with all my concerns
Excellent Company
Gina was so sweet and very helpful. She answered all my questions and the process went very smooth. Highly recommend!
My interest rates on my cards were out…
My interest rates on my cards were out of this world...I was having trouble keeping up. I was able to consolidate my debt through this company and make one reasonable payment monthly.grateful for the interest il be saving over time.
Reply from Secure One Financial2026-06-10
Hi Brianna It ´s truly our pleasure working with you. Thank you for the kind words and for allowing us to be part of your journey.
Amazing service must use!!!
Great customer service and always quick…
Great customer service and always quick replies! Makes you feel supported all along the way of the process.
Very friendly and knowledgeable
My agent
My agent, Estefani did a great job. They’re so very knowledgeable and patient in explaining everything. Just very helpful and willing to answer questions at any time. Helps to put me at ease.
Lisa is amazing to work with
Lisa is amazing to work with! She made the entire process simple, clear, and stress-free from the very beginning. She was extremely accommodating with my schedule and always made herself available at times that worked best for me, which I truly appreciated. Her professionalism, patience, and genuine willingness to help made me feel confident and supported as I entered the program. Although I am just getting started, I already believe this program will lead to great success for me. I’m looking forward to the opportunities ahead, especially the possibility of financial freedom and the positive changes this experience can bring to my life overall. This feels like a meaningful step toward a better future, and I’m excited to continue the journey. I plan to provide updates throughout the process as I receive services and progress forward.
Worst decision of my life financially!! They are crooks and have no shame of it. Stay away please!!
Signing up with secure one was one of the biggest financial mistakes in my life. For starters I was promised up and down multiple times that if I payed my payment on time every month for 6 months I was guaranteed a loan at that time. This is a complete lie. There goal is to keep you on there program for as long as possible so they can make as much money off a struggling person as possible. 2nd there customer service is absolutely terrible!!! There is nobody assigned to your plan so you have to call and wait on hold for 30+ minutes just to speak to someone. I have never spoken to anyone after I signed up that could speak clear English. They were rude and inconsiderate! I waited on hold for long periods of time multiple times to end up being hung up on “accidentally” and they will not call you back I promise. My time with secure one they negotiated 2 deals with creditors. The deals were so bad that after I would have payed them off I would have spent more money then I actually owed in the first place. Besides all the lies and being on hold/hung up on and they’re terrible deals. When I finally realized how bad I was being ripped off I seeked guidance from others that had gone through similar situations. I then opted out of the program and the money left in my account was not returned to me! In fact I was told I owed them a few thousand more but they would settle for the small amount in my escrow account. So after paying these thieves 5-6 thousand dollars my debt has not diminished at all!!! It has increased!! And they refused to give me any money back!!! My question is where is my money? It’s in there pockets. These people do not care about you, the last thing they want to do is give you a loan and help you settle your debt. They literally steal from you and have no shame in stealing from someone who is struggling. It is disgusting how crooked this company is. I want some of the money I shelled out to this company back. I literally starved to pay these people every two weeks. I could go on forever!! But bottom line is DO NOT TRUST a word they say. It’s a scam. I am now in more debt and out of 5 grand that I could have payed off the creditors myself with. Biggest mistake of my life financially and the company I am now working with which is great by the way is helping me legally to retrieve all the money that was taken from me. I was robbed and lied to and in the end I am in a worse position then before I signed up with secure one. They will get what they deserve!!! Please stay away from them! I promise you will lose in the end!!
Great customer service
They helped us pay off our debts and improve our credit, which gave us peace of mind. The team is very kind, patient, and supportive, guiding us step by step through the process. I highly recommend them to anyone who needs help with their finances.
Best decision I made
Best decision I made! The staff is very friendly and easy to get along with. I would definitely recommend them!
Secure One has awesome customer service…
Secure One has awesome customer service and quality communication. The customer service rep walked me through everything I needed done and went above and beyond to make sure my account was updated and correct. I am very pleased with the there service.
Exceptionally fast and smooth…
Exceptionally fast and smooth transaction.
Company rating
Very courteous and helpful staff with my debt consolidation. Would highly recommend to other people trying to get out of debt
They're very helpful explaining…
They're very helpful explaining everything, also very friendly and answer all my questions. Very good company to help me build my credit I'm so glad I called them.
They really care
They care and offer opportunities to help you resolve your debt.
Secure One has been a Godsend for me
Secure One has been a Godsend for me. I was with another company who considered me nothing but a number. Secure One has treatment like a valued customer from day one. I recommend them highly.
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