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Security Public Storage

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203 reviews

4.9203 reviews
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About Security Public Storage

Data updated
Website
securitypublicstorage.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
0% (0/2)
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About this business

Self Storage With A Difference™Security Public Storage is a family owned and operated self-storage company, committed to security, safety and outstanding customer service. Declutter your home with our wide selection of storage units, equipped with all the amenities needed to guarantee your valuables are truly safe and secure.We take our job extremely seriously. We utilize state-of-the-art security systems, and each storage unit is equipped with its own individual alarm. Additionally, our managers usually reside on site to keep things under control at all times, and they consistently monitor, maintain and respond to any issues that may arise. We hand-select and vet our on-site managers to ensure their commitment to providing you with the best self-storage experience possible.At Security Public Storage, we are proud of being the best at what we do. Our unrivaled dedication to security, coupled with our meticulous attention to detail and cutting-edge technology is why we continuously rank among the leading storage facilities in the country, making storage easy, affordable and secure.Find A Location Near YouWhat We OfferStorage Size GuideStorage News & Tips

Is Security Public Storage legit?

Security Public Storage (securitypublicstorage.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, welcoming, and professional, ensuring that every interaction remains pleasant and supportive. Many consumers point out that the customer service consistently exceeds expectations, with representatives always ready to accommodate various requests and address questions promptly. Reviewers also emphasize that the storage facilities are exceptionally clean, well-maintained, and equipped with reliable security measures to protect stored belongings. Furthermore, people appreciate the convenient locations, user-friendly access hours, and smooth rental processes that make storing items completely hassle-free. Overall, visitors feel fully confident and satisfied using these spaces for their long-term storage needs.

Auto-generated from all reviews of this business. For reference only.

What people say

Staff unprofessional/ biased

Leaf blowers likely push dust and debris into the storage units—cover your belongings with plastic. More concerning, however, is the unprofessional management. After my mother's passing, her storage units were transferred to me. Despite providing all required documents and being told I could access the units before the 40-day lockout, I was later locked out and hit with late fees due to conflicting due dates given by staff. Daniel, the manager, was especially rude and dismissive. I was never given a lease or rule sheet, yet he scolded me for not knowing the rules and invented a "2-hours-before-closing" rule just for me. When I was accidentally locked in after 8 p.m. (no one warned me of the closing time), Daniel responded with sarcasm and zero empathy. The next day, he revoked my access entirely and didn’t even have the decency to speak to me himself—he made staff deliver the message. This facility lacks compassion, especially when dealing with a grieving family member. They can and should do better.

A POSITIVE storage solution?! Heck yes!!

This is one of the best experiences I’ve had with public storage. Truly. There were no hidden fees, everyone I have spoken to (in person, via email, or on the phone) has been friendly, helpful, and response times were fast. The facility itself is clean, orderly, and even had Dollie’s I was able to use for free during my move in. Honestly, top tier and I would definitely recommend to anyone looking for a storage spot in Aloha. 

You really couldn't ask for two nicer…

You really couldn't ask for two nicer people. Husband and wife team made the transaction very smooth. My daughter recommended the facility to me since I just moved out here to Sacramento. I was a little taken aback at how expensive the facility is compared to some of the other storage facilities I checked out. But I liked the security and how you're able to drive inside to store your things. If you want security and convenience, I would highly recommend this company.

Huntington Beach Location is the best…

Huntington Beach Location is the best anywhere! Very professional and safe place for your belongings. Transparency with prices with the best deal around. There's is staff always available via phone, email or in person. Your unit has a alarm and if it's not used at entry security alarm will go off. Place is always clean!

Best Self-Storage I've Found

If you're looking for a safe, secure, and clean self-storage place with extended access hours (5am-9pm), this storage facility is the best in the area. The staff is helpful and the rates are good too. I moved in on a Google special which saved me $$$ and a headache since the location is very convenient to me.

Security Public Storage Rocks!

When I needed emergency storage, the staff at Security Public storage was very helpful, efficient, friendly and engaging. I was able to rent a storage unit and reserve a UHaul box truck, at the same site, in record time. The facility was very clean and appeared to be well-managed. Additionally, as a new customer, I received a great promotional discount as for the first few months of my lease. SPS is my forever "home-away-from-home" for seasonal storage.

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