Very nice place very clean and the…
Very nice place very clean and the person was very nice, made me decide to keep my items with you locked up … thanks again Leo
About Security Public Storage
Data updated- Website
- securitypublicstorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/2)
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About this business
Self Storage With A Difference™Security Public Storage is a family owned and operated self-storage company, committed to security, safety and outstanding customer service. Declutter your home with our wide selection of storage units, equipped with all the amenities needed to guarantee your valuables are truly safe and secure.We take our job extremely seriously. We utilize state-of-the-art security systems, and each storage unit is equipped with its own individual alarm. Additionally, our managers usually reside on site to keep things under control at all times, and they consistently monitor, maintain and respond to any issues that may arise. We hand-select and vet our on-site managers to ensure their commitment to providing you with the best self-storage experience possible.At Security Public Storage, we are proud of being the best at what we do. Our unrivaled dedication to security, coupled with our meticulous attention to detail and cutting-edge technology is why we continuously rank among the leading storage facilities in the country, making storage easy, affordable and secure.Find A Location Near YouWhat We OfferStorage Size GuideStorage News & Tips
Is Security Public Storage legit?
Security Public Storage (securitypublicstorage.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, welcoming, and professional, ensuring that every interaction remains pleasant and supportive. Many consumers point out that the customer service consistently exceeds expectations, with representatives always ready to accommodate various requests and address questions promptly. Reviewers also emphasize that the storage facilities are exceptionally clean, well-maintained, and equipped with reliable security measures to protect stored belongings. Furthermore, people appreciate the convenient locations, user-friendly access hours, and smooth rental processes that make storing items completely hassle-free. Overall, visitors feel fully confident and satisfied using these spaces for their long-term storage needs.
Auto-generated from all reviews of this business. For reference only.What people say
Good storage options but, with limitations..
I called Security Public Storage to finalize storage spaces on 2/1/2025, spoke with a female rep. I chose 2 10×10 for $ 124.00 each 2-months promo. She took the CC information to start billing on 2/1/2025. I told her I have my own renter's ins. policy. I arrive at the Hayward site 2/2/2025 to fill-out/complete the paperwork, I was attended by a different rep. Only then I realized that my contract would start on 2/2/2025 but already paid $ 248.00 in in full for the 1st month on 2/1. Also the female rep. I originally spoke with did not deduct the $ 12.00 insurance each unit. I should of only paid $ 112.00 monthly. And on 2/2/2025, when the contract was signed and started 10×10 unit rental went down to $ 120.00. I mentioned the renter's ins. issue with the rep. on 2/2 and he no credits or refund available to me because it was a 3rd party issue. But a few weeks later another female rep. called about another issue and I inquired about the $ 12.00 renter's ins. refund/credit. She said she look into it and make claim for me. I have not heard about it as of yet 3/27/2025. One of the cleanest facilities I have used but, no permanent staff, seems like a rotating schedule for staff. The moving truck that is free to use for move-in, was not available. Seems like it's broken and has not been fixed as of yet. Good intro price, for a few to several months but. After the promo price ends, some other places offer better prices. No admin fees, which is great. On the website they claim they have handcarts available, not true. I ask they only have the push carts, which you have to find around the facility if you need to use it, says the rep. I found 1 push cart by the front of the bathroom but I always see with mops or bucket on it. I guess they use to clean the bathroom, not sanitary. I do not get the closed facility for certain holidays.
Very nice and courteous
Great experience
This review is for the Walnut Creek location. Desiree and Starra have been amazing, from offering a discounted rate to accommodating a relative's schedule to come in and sign in person. Always responsive, always pleasant. Absolutely recommended!
Onsite Manager Cesar
The process with the Onsite Manager Cesar Mendoza was smooth and easy. He was very informative about the storage and the one I picked was the perfect size to store my belongings in. With the individual codes to get in and out of the gate and the security cameras it makes me feel secure. On the plus side the storage is very clean.
Helpful and friendly
Security Public Storage HB very helpful
This location on Slater in HB has been a positive experience for me so far! The staff has been flexible with the storage units and pricing and this has helped me a lot with my ever changing storage needs. I appreciate their help and highly recommend..
Very helpfull
The staff at this location are…the BEST!
The staff at this location are EXCELLENT! So helpful and are very knowledgeable! I would highly recommend coming here!
Been storing here for very long and I…
Been storing here for very long and I have had a very good experience. The storage place is very convenient and clean. Good storage!
Great ☺️ I am happy to be there
Awesome help
Very helpful staff first off very much appreciated - the place is clean , secure ,and the staffs friendly what more could you ask for
The Staff is great
The Staff is great, helpful and made it easy !!
The service is excellent.
The service is excellent. The Clerks are awesome they are very helpful and concerned. They are always willing to help and make the process easy. Beverly Al-Kareem 415 to 368 3297
Janis is a great manager
Janis is a great manager. She makes everyone feel at ease and part of the "family". She is knowledgeable and explains what we need to now to make a wise decision. We're so happy to be dealing with her and feel the items we have stored are safe!
I strongly recommend this storage unit…
I strongly recommend this storage unit 100% clean, secured place and friendly staff
The staff were very nice.
Great service, great pricing, great folks.
Always had very good communication with the folks here. Been with them for over 10 years, and not a single issue. Great service, great pricing. Thank you.
Ashley
Ashley! Knowledgeable, helpful in offering alternatives. Attentive. Helped me save time and money. I would have selected a unit to small had she not paid attention. Thank you!
The Perfect SPS Managers
Chelsea and Ian are very caring about their customers. They are always willing to help and advise on the best storage options. They are a wonderful addition to SPS.
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