I love storing here in Gaithersburg…
I love storing here in Gaithersburg facility. My storage is safe and secure. My business is also using their services to store inventory
About Security Public Storage
Data updated- Website
- securitypublicstorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/2)
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About this business
Self Storage With A Difference™Security Public Storage is a family owned and operated self-storage company, committed to security, safety and outstanding customer service. Declutter your home with our wide selection of storage units, equipped with all the amenities needed to guarantee your valuables are truly safe and secure.We take our job extremely seriously. We utilize state-of-the-art security systems, and each storage unit is equipped with its own individual alarm. Additionally, our managers usually reside on site to keep things under control at all times, and they consistently monitor, maintain and respond to any issues that may arise. We hand-select and vet our on-site managers to ensure their commitment to providing you with the best self-storage experience possible.At Security Public Storage, we are proud of being the best at what we do. Our unrivaled dedication to security, coupled with our meticulous attention to detail and cutting-edge technology is why we continuously rank among the leading storage facilities in the country, making storage easy, affordable and secure.Find A Location Near YouWhat We OfferStorage Size GuideStorage News & Tips
Is Security Public Storage legit?
Security Public Storage (securitypublicstorage.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, welcoming, and professional, ensuring that every interaction remains pleasant and supportive. Many consumers point out that the customer service consistently exceeds expectations, with representatives always ready to accommodate various requests and address questions promptly. Reviewers also emphasize that the storage facilities are exceptionally clean, well-maintained, and equipped with reliable security measures to protect stored belongings. Furthermore, people appreciate the convenient locations, user-friendly access hours, and smooth rental processes that make storing items completely hassle-free. Overall, visitors feel fully confident and satisfied using these spaces for their long-term storage needs.
Auto-generated from all reviews of this business. For reference only.What people say
A Wonderful Experience
Security Public Storage is a highly well-maintained storage facility because of the thoughtful and responsive professionals who manage it, including Eric Aldrette, who arranged logistics when I rented a space. I visited frequently to collect and return home staging items, always short on time. Gate entry and parking were quick and convenient, and on every visit, I enjoyed my minutes in a clean, quiet, well-lit, climate-controlled facility. The smooth gliding carts and rolling bins were lined up conveniently near the freight elevator that could fit two at a time. I chose Security Public Storage after contacting a handful of other storage facilities and finding a common theme: the advertised storage prices were for unavailable units at the time of my call.
This is a great storage company. Unlike others
This is a great company.. my first month there there was a flood. The company.pany reached out no hesitation. Help resolve the situation and all was taken care of in a timely matter. The employees are very respectful , nice and concern with you and your property. I would recommend this company very highly
They are Very Professional
They are Very Professional! And I had a situation that I was in and they Helped me Tremendously.. Thanks Again dor your services.
Highly recommend this place
Highly recommend this place. Neighborhood friendly. and very clean And very respectful. To their customers..
In a moment of chaos I was greeted with…
In a moment of chaos I was greeted with warm smiles and the best smelling office ever! Manager and her assistant were nothing but but kind, helpful and professional. Over all I love the cleanliness and security measures at the facility. Already my son has gotten himself a unit.
Treated like a family friend!
We had rented a space from Security Storage while doing a remodel back in 2015... and then we were all hit with the fires of 2017. Now back in our new home, there were pieces of heirloom furniture we wanted to hold on to but didn't fit our current aesthetic. Back to Security Storage to solve our storage needs - and when I walked in, Terry remembered me from 2015 - and made me feel like a family friend! Such a great experience! Thank you guys!
New customer
Upon entering the office, I was greeted right away by 2 delightful ladies. My check in was quick but thorough. My docs were all emailed to me right then and there. I was also impressed with the cleanliness of the facility. I would highly recommend them to anyone looking for storage.
I had been a customer for 7 years and…
I had been a customer for 7 years and just loved the office team service and the great storage prices 👍
Service was great in the beginning but…
Service was great in the beginning but at the end they don't answer the phone or return messages. They don't care about anything except for what they are doing on the computer.
Clean + Location, Location, Location
Clean, good location and AMAZING staff
This is the first time I've rented a…
This is the first time I've rented a storage unit. Chelsea and Ian were great in helping me get the right size unit for my purpose and made the process easy. The Herndon location is wonderful. Well lit, and easy to access. I know from helping a client who had units there years ago that their security is good.
I had an amazing experience!
I had an amazing experience!! The people that work here are friendly helpful and the process was easy and quick!!!
Gaithersburg location is very clean and…
Gaithersburg location is very clean and well managed. Staff are extremely efficient responding to my storage needs.
Dependable Service
Great customer service! office personnel are there for you (the customer) always.
Easy to complete
Everyone was very friendly and helpful
Recommend SPS
The location at 5223 River Road in Bethesda is super practical. There's ample parking and a good selection of units to meet anyone's needs. Property is well maintained and clean. Also, the office has good supplies at reasonable cost. Eric is my go to Manager - always helpful, polite, and nice!
This is our 3rd time renting a unit…
This is our 3rd time renting a unit from here and there's an obvious reason as to why. First thing, applying online is very simple, and when you come in to the office, the staff is always pleasant and easy to work with! Oh and we can not forget about the great prices! You won't be disappointed!
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