We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging
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Is Seven Cells legit?
Seven Cells (sevencells.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.
This was the easiest site I've ever dealt with!!!!!
This was the easiest site I've ever signed up for. No waiting for appointments, advise, or medication. I lost about 40 pounds! When I'd met my goal, there was no hassle to unsubscribe. Could not have been better! If you call customer service, a real person answers the phone!
Reply from Seven Cells2025-08-13
Congratulations on reaching your goal! We’re so glad you found the process simple and the support helpful. Thank you for choosing Seven Cells.
TRT known to cause infection and require antibiotic therapy.
My email to seven cells... currently awaiting response. I am a Registered Nurse with a compact license, this means I can practice nursing in several states. Please read and DO NOT take if this is your lot number 12JUN25CYP, there are known reactions that require antibiotics. Unfortunately for my husband's friend, it required incision and drainage of his leg.
As the wife of a patient currently undergoing testosterone replacement therapy (TRT) using your product, I’m writing to express my deep concern regarding serious adverse reactions experienced by both my husband and his long-time friend. My husband has received three administrations of your testosterone product, each injected at a different site, and all resulting in painful, swollen, hot-to-the-touch lumps. He is now receiving antibiotic treatment for the infection—something he has never experienced with any other TRT injection.
After noticing these symptoms, my husband contacted his friend—also receiving TRT from the same doctor and from the same product batch. Shockingly, his friend developed a severe infection following his very first injection that required incision and drainage. They compared their vials and confirmed they were both prescribed testosterone from lot number 12JUN25CYP.
When Seven Cells reached out to my husband, your team attributed the infection to improper injection technique and suggested he had caused his own adverse reaction. However, I am the one who administers the injections. I am a registered nurse with over 10 years of experience providing intramuscular injections using aseptic technique. I administered his previous TRT injections—not provided by Seven Cells—without a single adverse reaction. Your representative's claim that my husband is “the only one” who experienced issues is demonstrably false.
Furthermore, Seven Cells has made no effort to warn other patients about this clear safety issue tied to a known batch of your product. My husband has received no clear remediation—no refund, no meaningful guidance. When he raised his concerns, your pharmacist, Anna, referred to his request for a refund as “irrelevant”—a deeply insensitive remark given the infection required medical intervention. That level of professionalism—and disregard for patient safety—is unacceptable.
As a healthcare professional, I have never before witnessed this specific kind of reaction in any of the countless intramuscular injections I’ve administered, let alone in two individuals exposed to the same medication batch. I am alarmed by the lack of accountability and transparency demonstrated by your organization.
I would like to know:
Where can I leave a formal review for your product?
Who can I contact regarding the mishandling of this situation by your pharmacist, Anna?
What steps will be taken to ensure proper handling and communication around adverse product reactions?
At minimum, my husband deserves a full refund and an apology. His numerous voice messages have gone largely unanswered, and the effort he's invested in trying to resolve this issue is being met with indifference.
I look forward to your prompt response and a clear plan to remediate this matter.
Reply from Seven Cells2025-08-13
We take all reports of adverse drug reactions seriously. We have investigated the lot in question and confirmed through an FDA-registered independent lab that it meets all sterility, endotoxin, and potency specifications.
We apologize for the brief downtime earlier. The website is now back up and running. Thank you for your patience, and we’re sorry for any inconvenience this may have caused.
I liked your product but it was just too expensive to be sustainable.
Reply from Seven Cells2025-06-17
Thank you for the feedback, we really appreciate you giving our product a try. We understand that cost is an important factor, and we’re always looking for ways to add more value and improve affordability. If anything changes or if you'd like to revisit it in the future, we’d be happy to help.
You have made my weight loss so much easier . I have lost weight and have almost reached my goal. ! Thank you ! Thank you ! ❤️
Reply from Seven Cells2025-05-27
That’s incredible to hear, congratulations on getting so close to your goal! We’re honored to be part of your journey and so glad we could help make things easier. Thank you for trusting us.
Helpful, easy to navigate, great results. Have recommended this company to many friends and relatives!
Reply from Seven Cells2025-05-27
Thank you so much for your kind words and for spreading the word about us! We're happy to hear you’ve had a great experience and are seeing real results. Your support means the world to us, we're always here if you or your loved ones ever need anything!
Thank you for your feedback! We’re happy to hear your orders have arrived on time with clear updates along the way. We know how important fast, reliable shipping is; so we’re glad we delivered on that. Let us know if we can support you with anything else!
Convenient and easy and the staff always helpful and friendly. Worked great and lost weight quickly.
Reply from Seven Cells2025-05-05
Thank you for the review! We're glad to hear everything was convenient, easy and most importantly; helped you lose weight. Thank you for choosing Seven Cells, if you ever need anything else, please reach out.
You are always timely, and the appointments are convenient during my busy life! Thank you
Reply from Seven Cells2025-05-05
Thank you for your review! One of our goals is to make health more accessible and we're glad to hear our appointments are convenient for you. Thank you for choosing Seven Cells!
Lack of follow-through between customer service and pharmacy asked for the pharmacist to call me about my prescription. It never happened.
Reply from Seven Cells2025-05-05
Thank you for sharing your experience, and we’re truly sorry to hear about your experience. One of our team member's has reached out to you via email to provide support and next steps.
Thank you for your patience and for giving us the opportunity to make it right.
They delivered the first couple months on time. The next few were spotty at best. Last delivery was delayed, warm, there wasn’t any cold in the packets. I don’t know how bad that will be yet.
Reply from Seven Cells2025-05-05
Thank you for your feedback. We’re sorry to hear about the recent shipping issues and truly understand your concern. If you have any questions regarding your shipments, please contact [email protected]
Over charged me for Tirzepatide, stated $297 plus $25 shipping for first month. Pretty sure that doesn’t add up to $522. No one I spoke to could fix the issue. Take your business somewhere else. Total rip off scam company.
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